# Uncategorized

**URL:** https://community.passbolt.com/c/uncategorized/1.md

[Latest](https://community.passbolt.com/latest.md) · [Categories](https://community.passbolt.com/categories.md) · [Tags](https://community.passbolt.com/tags.md)

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## [User invitation email link has wrong domain name](https://community.passbolt.com/t/user-invitation-email-link-has-wrong-domain-name/4825)

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**Author:** [@dpayn0123](https://community.passbolt.com/u/dpayn0123)\
**Replies:** 7\
**Last updated:** [February 26, 2025, 7:53am UTC](https://community.passbolt.com/t/user-invitation-email-link-has-wrong-domain-name/4825 "2025-02-26T07:53:20Z")

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Just installed Passbolt CE on Ubuntu 20.04, vmware vm my server name is pb.mydomainName.com When I send the invitation email for a new user that I create, the link contains a domain name that is not associated with m…

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## ["email not associated with any approved users on this domain" \[badly formed recovery key\]](https://community.passbolt.com/t/email-not-associated-with-any-approved-users-on-this-domain-badly-formed-recovery-key/6308)

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**Author:** [@MoniT](https://community.passbolt.com/u/MoniT)\
**Replies:** 9\
**Last updated:** [April 23, 2024, 6:46pm UTC](https://community.passbolt.com/t/email-not-associated-with-any-approved-users-on-this-domain-badly-formed-recovery-key/6308 "2024-04-23T18:46:40Z")

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I set up Passbolt a few months ago (Mac Monterey 12.5.1). I have all my credentials and Passbolt as extension on Chrome, but I have not used it till today. I try to log in my account from the extension. It tells me to g…

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## [Decryption failed when adding user to group](https://community.passbolt.com/t/decryption-failed-when-adding-user-to-group/6196)

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**Author:** [@andrewhamill](https://community.passbolt.com/u/andrewhamill)\
**Replies:** 2\
**Last updated:** [July 12, 2023, 6:31pm UTC](https://community.passbolt.com/t/decryption-failed-when-adding-user-to-group/6196 "2023-07-12T18:31:01Z")

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When trying to add a user to a group, we are receiving back the error “Error decrypting message: Session key decryption failed.”. I’ve seen other members report this for decrypting passwords, but not for adding a user to…

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## [Stuck on Please install the browser extension](https://community.passbolt.com/t/stuck-on-please-install-the-browser-extension/6415)

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**Author:** [@rafhuser](https://community.passbolt.com/u/rafhuser)\
**Replies:** 3\
**Last updated:** [January 27, 2023, 10:49am UTC](https://community.passbolt.com/t/stuck-on-please-install-the-browser-extension/6415 "2023-01-27T10:49:23Z")

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I installed passbolt on Azure Kubernetes Cluster using this helm chart https://github.com/mmz-srf/passbolt-helm and version 3.9.0-2-ce Then I create new first admin user and I get welcome email When I click get started…

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## [Almalinux: Installation - Unable to find a match: passbolt-ce-server](https://community.passbolt.com/t/almalinux-installation-unable-to-find-a-match-passbolt-ce-server/6407)

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**Author:** [@mbrughi](https://community.passbolt.com/u/mbrughi)\
**Replies:** 1\
**Last updated:** [January 25, 2023, 11:15am UTC](https://community.passbolt.com/t/almalinux-installation-unable-to-find-a-match-passbolt-ce-server/6407 "2023-01-25T11:15:20Z")

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Hi, I try to install Passbolt on Almalinux 8 and after the command: sudo dnf install passbolt-ce-server this problem occurs ....... site-import extension repository …

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## [Passbolt started sending root cron messages, not sure what it means or how to stop it](https://community.passbolt.com/t/passbolt-started-sending-root-cron-messages-not-sure-what-it-means-or-how-to-stop-it/6343)

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**Author:** [@pasbbolting](https://community.passbolt.com/u/pasbbolting)\
**Replies:** 4\
**Last updated:** [January 13, 2023, 6:58pm UTC](https://community.passbolt.com/t/passbolt-started-sending-root-cron-messages-not-sure-what-it-means-or-how-to-stop-it/6343 "2023-01-13T18:58:23Z")

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Since I updated the passbolt server, it started sending us weird mail. From: (Cron Daemon) root@servername.ourdomain.com Subject is always: Cron root@servername su -s /bin/bash nginx $PASSBOLT\_BASE\_DIR/bin/cron Email …

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## [icon chrome extension conflicting with "show password" icon](https://community.passbolt.com/t/icon-chrome-extension-conflicting-with-show-password-icon/6328)

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**Author:** [@StefanoPepi](https://community.passbolt.com/u/StefanoPepi)\
**Replies:** 0\
**Last updated:** [January 11, 2023, 6:50pm UTC](https://community.passbolt.com/t/icon-chrome-extension-conflicting-with-show-password-icon/6328 "2023-01-11T18:50:40Z")

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Hello Passbolt community, I am having an issue with the Passbolt extension for Google Chrome. The icon for the auto-completion feature is overlapping with the “show password” icon, and it’s becoming difficult to use the…

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## [502 Bad Gateway Docker ipv4](https://community.passbolt.com/t/502-bad-gateway-docker-ipv4/6198)

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**Author:** [@whazaza](https://community.passbolt.com/u/whazaza)\
**Replies:** 8\
**Last updated:** [December 16, 2022, 7:19pm UTC](https://community.passbolt.com/t/502-bad-gateway-docker-ipv4/6198 "2022-12-16T19:19:56Z")

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Modify and comment out the “nginx-passbolt.conf” file: Modified lines: #listen \[::\]:80; fastcgi\_pass 10.250.2.89:3000; modify these lines since I do not have ipv6 on the server and I can’t enable ipv6 …

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## [How to share private keys?](https://community.passbolt.com/t/how-to-share-private-keys/243)

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**Author:** [@passbolter](https://community.passbolt.com/u/passbolter)\
**Replies:** 2\
**Last updated:** [November 29, 2022, 1:42pm UTC](https://community.passbolt.com/t/how-to-share-private-keys/243 "2022-11-29T13:42:51Z")

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Hi Greetings Does anybody know if it is possible to share private keys ( such as SSH RSA private keys) with other users ? Thanks in advance

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## [How to set up External DB and integrate with passbolt](https://community.passbolt.com/t/how-to-set-up-external-db-and-integrate-with-passbolt/5824)

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**Author:** [@Krithi](https://community.passbolt.com/u/Krithi)\
**Replies:** 1\
**Last updated:** [September 15, 2022, 6:05pm UTC](https://community.passbolt.com/t/how-to-set-up-external-db-and-integrate-with-passbolt/5824 "2022-09-15T18:05:59Z")

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We have Passbolt installed in EC2 Server and DB installed in seperate EC2 server, How we can integrate both in this scenario?

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## [An Internal Error Has Occurred while logging in](https://community.passbolt.com/t/an-internal-error-has-occurred-while-logging-in/5776)

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**Author:** [@MelanyBulfero](https://community.passbolt.com/u/MelanyBulfero)\
**Replies:** 3\
**Last updated:** [September 12, 2022, 4:30pm UTC](https://community.passbolt.com/t/an-internal-error-has-occurred-while-logging-in/5776 "2022-09-12T16:30:48Z")

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Hello everyone! I need help because my passbolt is down and I don´t know why. Here is the output of healthcheck command line: \_\_\_\_ \_\_ \_\_\_\_ / \_\_ \\\_\_\_\_ \_\_\_\_\_ \_\_\_\_/ /\_ \_\_\_\_ / / /\_ / // /…

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## [Is there a cycle of deleting MySQL data?](https://community.passbolt.com/t/is-there-a-cycle-of-deleting-mysql-data/5713)

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**Author:** [@Juyeon](https://community.passbolt.com/u/Juyeon)\
**Replies:** 1\
**Last updated:** [August 26, 2022, 6:09am UTC](https://community.passbolt.com/t/is-there-a-cycle-of-deleting-mysql-data/5713 "2022-08-26T06:09:27Z")

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Hello, I have an inquiry related to MySQL where the data from the passbolt server is stored. Will the data stored in MySQL be deleted at a certain period? Or does it accumulate continuously in the database? If it is de…

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## [Passbolt Server internal use with LE DNS Challenge](https://community.passbolt.com/t/passbolt-server-internal-use-with-le-dns-challenge/5672)

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**Author:** [@2983hf](https://community.passbolt.com/u/2983hf)\
**Replies:** 1\
**Last updated:** [August 5, 2022, 2:27pm UTC](https://community.passbolt.com/t/passbolt-server-internal-use-with-le-dns-challenge/5672 "2022-08-05T14:27:37Z")

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Hey, we are evaluating Passbolt as our Password Manager. One of our goals is to use the server completly internal. Via Lets Encrypt DNS Challenge we managed to install different services the same way with no forwarding…

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## [Manage group that not contain any user](https://community.passbolt.com/t/manage-group-that-not-contain-any-user/5658)

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**Author:** [@somogyi](https://community.passbolt.com/u/somogyi)\
**Replies:** 3\
**Last updated:** [August 2, 2022, 9:50am UTC](https://community.passbolt.com/t/manage-group-that-not-contain-any-user/5658 "2022-08-02T09:50:07Z")

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Hi! What can i do with a group that are not contain any user? With an admin user can see group members, but cant add others, because the admin user are not a group manager. BR, Z

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## [Retrieving activities crashes](https://community.passbolt.com/t/retrieving-activities-crashes/5585)

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**Author:** [@dsi-lille](https://community.passbolt.com/u/dsi-lille)\
**Replies:** 1\
**Last updated:** [July 16, 2022, 6:26pm UTC](https://community.passbolt.com/t/retrieving-activities-crashes/5585 "2022-07-16T18:26:48Z")

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Hello, When I try to consult the activities related to a folder, the message “Retrieving activities” turns without returning me the results. Here is the SQL query in error on the database side:g 2022-07-15 12:43:44.…

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## [Making internal passbolt server certificate show secure](https://community.passbolt.com/t/making-internal-passbolt-server-certificate-show-secure/5583)

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**Author:** [@pasbbolting](https://community.passbolt.com/u/pasbbolting)\
**Replies:** 1\
**Last updated:** [July 14, 2022, 10:45pm UTC](https://community.passbolt.com/t/making-internal-passbolt-server-certificate-show-secure/5583 "2022-07-14T22:45:12Z")

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Here’s a doozy… I’m lost and can’t find my way. I need to make the internal, windows domain-joined passbolt server trusted on our domain for all workstations on the domain. I know that I need to import a .cer or .crt vi…

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## [Something went wrong. The operation failed with the following error: Could not verify the server key. The OpenPGP server key defined in the config could not be found in the GnuPG keyring](https://community.passbolt.com/t/something-went-wrong-the-operation-failed-with-the-following-error-could-not-verify-the-server-key-the-openpgp-server-key-defined-in-the-config-could-not-be-found-in-the-gnupg-keyring/5570)

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**Author:** [@paryusha](https://community.passbolt.com/u/paryusha)\
**Replies:** 1\
**Last updated:** [July 12, 2022, 2:07pm UTC](https://community.passbolt.com/t/something-went-wrong-the-operation-failed-with-the-following-error-could-not-verify-the-server-key-the-openpgp-server-key-defined-in-the-config-could-not-be-found-in-the-gnupg-keyring/5570 "2022-07-12T14:07:50Z")

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When I login to my passbolt I get this error Something went wrong. The operation failed with the following error: Could not verify the server key. The OpenPGP server key defined in the config could not be found in th…

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## [Can't reach passbolt Domain from PC, phone version works](https://community.passbolt.com/t/cant-reach-passbolt-domain-from-pc-phone-version-works/5494)

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**Author:** [@justinbernard](https://community.passbolt.com/u/justinbernard)\
**Replies:** 18\
**Last updated:** [June 22, 2022, 9:10pm UTC](https://community.passbolt.com/t/cant-reach-passbolt-domain-from-pc-phone-version-works/5494 "2022-06-22T21:10:57Z")

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Hello, my Passbolt installation ran very well for some time. But since today I can’t use it anymore on my PC as my browser says it can’t reach the server. When I use my phone app it can still connect to Passbolt and I …

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## [How to change port for passbolt in Ubuntu 20](https://community.passbolt.com/t/how-to-change-port-for-passbolt-in-ubuntu-20/5397)

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**Author:** [@razzak](https://community.passbolt.com/u/razzak)\
**Replies:** 2\
**Last updated:** [May 30, 2022, 3:43pm UTC](https://community.passbolt.com/t/how-to-change-port-for-passbolt-in-ubuntu-20/5397 "2022-05-30T15:43:39Z")

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Hi, I wanted to change port and what i found in community was to change nginx.passbolt.conf . I changed the port but it does not help. Just a black screen comes. Could anyone help me ? Thank you Abdul

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## [GPG key invalid on repository download.passbolt.com](https://community.passbolt.com/t/gpg-key-invalid-on-repository-download-passbolt-com/5368)

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**Author:** [@eddie4](https://community.passbolt.com/u/eddie4)\
**Replies:** 3\
**Last updated:** [May 19, 2022, 12:33pm UTC](https://community.passbolt.com/t/gpg-key-invalid-on-repository-download-passbolt-com/5368 "2022-05-19T12:33:32Z")

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One of our checks just fired that the APT GPG key is no longer valid. W: An error occurred during the signature verification. The repository is not updated and the previous index files will be used. GPG error: https://d…

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## [AWS Login - 2 usernames](https://community.passbolt.com/t/aws-login-2-usernames/5282)

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**Author:** [@josh383451](https://community.passbolt.com/u/josh383451)\
**Replies:** 1\
**Last updated:** [April 26, 2022, 6:26pm UTC](https://community.passbolt.com/t/aws-login-2-usernames/5282 "2022-04-26T18:26:22Z")

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Is there anyway of having 2 usernames in password entries? I have migrated from Dashlane and Dashlane handled AWS logins with 2 usernames really well. For example, Account ID would be username1, Username would be userena…

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## [Status on upcoming Account Recovery feature?](https://community.passbolt.com/t/status-on-upcoming-account-recovery-feature/5262)

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**Author:** [@Rwarrior](https://community.passbolt.com/u/Rwarrior)\
**Replies:** 1\
**Last updated:** [April 21, 2022, 8:55am UTC](https://community.passbolt.com/t/status-on-upcoming-account-recovery-feature/5262 "2022-04-21T08:55:52Z")

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Did the feature formerly known as “Escrow”, then to be known as “Account Recovery”, ever get implemented? This was something that the company I work for had been hardline on… that without an easier way to reset a users …

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## [Can't log in as admin](https://community.passbolt.com/t/cant-log-in-as-admin/5108)

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**Author:** [@pasbbolting](https://community.passbolt.com/u/pasbbolting)\
**Replies:** 5\
**Last updated:** [March 17, 2022, 1:58pm UTC](https://community.passbolt.com/t/cant-log-in-as-admin/5108 "2022-03-17T13:58:56Z")

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Hi I started my setup over a few times by removing the web setup: /etc/passbolt/passbolt.php ######## My mistake I made during my initial attempt, several attempts ago, that I am stuck with now is the following config…

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## [Email Configuration Issue](https://community.passbolt.com/t/email-configuration-issue/5089)

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**Author:** [@abhimanyu](https://community.passbolt.com/u/abhimanyu)\
**Replies:** 7\
**Last updated:** [March 16, 2022, 12:51pm UTC](https://community.passbolt.com/t/email-configuration-issue/5089 "2022-03-16T12:51:50Z")

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Wile configuring email i got this error Email could not be sent: stream\_socket\_client(): unable to connect to tcp://{domain}:587 (Permission denied) while using ./cake command to send email i got email but email config…

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## [Can't find ./bin/cake](https://community.passbolt.com/t/cant-find-bin-cake/5091)

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**Author:** [@user1818](https://community.passbolt.com/u/user1818)\
**Replies:** 2\
**Last updated:** [March 16, 2022, 8:37am UTC](https://community.passbolt.com/t/cant-find-bin-cake/5091 "2022-03-16T08:37:51Z")

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Few day ago I install passbolt by the script like in this manual: Passbolt Help | Install Passbolt CE on Ubuntu 20.04 Now I have to create a bulk of users and I’m trying to do with ./bin/cake add-user, but I can find th…

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## [The operation failed with The following error: Could not verify the server key. Server internal error. Check with your administrator](https://community.passbolt.com/t/the-operation-failed-with-the-following-error-could-not-verify-the-server-key-server-internal-error-check-with-your-administrator/4968)

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**Author:** [@chyff](https://community.passbolt.com/u/chyff)\
**Replies:** 4\
**Last updated:** [February 17, 2022, 12:56pm UTC](https://community.passbolt.com/t/the-operation-failed-with-the-following-error-could-not-verify-the-server-key-server-internal-error-check-with-your-administrator/4968 "2022-02-17T12:56:38Z")

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Hello, I have a problem. I need to restore the password of the browser on the new computer due to the replacement of a new computer. I used the secret key to restore the secret key and successfully restored it. The opera…

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## [Use of a secondary login](https://community.passbolt.com/t/use-of-a-secondary-login/4912)

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**Author:** [@JimmyEctor](https://community.passbolt.com/u/JimmyEctor)\
**Replies:** 0\
**Last updated:** [February 10, 2022, 3:58pm UTC](https://community.passbolt.com/t/use-of-a-secondary-login/4912 "2022-02-10T15:58:05Z")

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Passbolt is unable to fully login to login forms like AWS. It is missing the secondary login attribute. Dashlane does it well for example Is something similar planned or am I missing something ? I have some screenshot…

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## [How to enable folders? Passbolt Cloud](https://community.passbolt.com/t/how-to-enable-folders-passbolt-cloud/4763)

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**Author:** [@EditioN](https://community.passbolt.com/u/EditioN)\
**Replies:** 3\
**Last updated:** [January 11, 2022, 7:54pm UTC](https://community.passbolt.com/t/how-to-enable-folders-passbolt-cloud/4763 "2022-01-11T19:54:26Z")

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Hey everyone, We have a cloud instance of passbolt, the version seems to be 3.2.1 and we’re having a hard time finding out how to enable folders. There’s nothing on the administration page and we cannot find a way to cr…

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## [API login "The authentication failed"](https://community.passbolt.com/t/api-login-the-authentication-failed/4567)

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**Author:** [@ewertonmarschalk](https://community.passbolt.com/u/ewertonmarschalk)\
**Replies:** 2\
**Last updated:** [December 13, 2021, 4:05pm UTC](https://community.passbolt.com/t/api-login-the-authentication-failed/4567 "2021-12-13T16:05:18Z")

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I’m having some trouble to login with the API, and for our enviroment we really need the API, lots of users to share with lots of password groups, so, this is my user: when I send a POST to ‘https://192.168.65.145/a…

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## [Email server does not send email to access passbolt](https://community.passbolt.com/t/email-server-does-not-send-email-to-access-passbolt/4558)

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**Author:** [@rfernandez](https://community.passbolt.com/u/rfernandez)\
**Replies:** 4\
**Last updated:** [December 13, 2021, 12:37pm UTC](https://community.passbolt.com/t/email-server-does-not-send-email-to-access-passbolt/4558 "2021-12-13T12:37:44Z")

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When I complete with my email address and then Next. It never returns an email with access to the email address. The mail server seems to be configured correctly but I am not receiving email Can you help me?

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