# An Internal Error has occurred (Firefox)

**URL:** <https://community.passbolt.com/t/an-internal-error-has-occurred-firefox/4711>\
**Category:** Installation Issues\
**Created:** [January 3, 2022, 12:59am UTC](https://community.passbolt.com/t/an-internal-error-has-occurred-firefox/4711 "2022-01-03T00:59:50Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Roberts](https://avatars.discourse-cdn.com/v4/letter/r/ee7513/32.png) [@Roberts](https://community.passbolt.com/u/Roberts)\
**Post date:** [January 3, 2022, 12:59am UTC](https://community.passbolt.com/t/an-internal-error-has-occurred-firefox/4711/1 "2022-01-03T00:59:50Z")

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Hello All:

Situation:  
New install Server Boots Firefox and Mobile App connects perfectly fine.  
However, I cannot add a password to the program. See image below. I’ll keep searching the forum.

 ![passbolt_error](https://canada1.discourse-cdn.com/flex031/uploads/passbolt/original/2X/3/36abd588fb8f9d7b2cea6b971c7650ca93091356.jpeg)

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**Author:** ![garrett](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.passbolt.com/garrett/32/545_2.png) [@garrett](https://community.passbolt.com/u/garrett)\
**Post date:** [January 3, 2022, 2:15am UTC](https://community.passbolt.com/t/an-internal-error-has-occurred-firefox/4711/2 "2022-01-03T02:15:03Z")

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@Roberts Maybe this one? [After install "An Internal Error Has Occurred." when trying to create new password](https://community.passbolt.com/t/after-install-an-internal-error-has-occurred-when-trying-to-create-new-password/3974)

Getting errors from the console:

- On Chrome:  
New tab \> go to chrome://extensions \> look for passbolt card \> details \> inspect views section \> click index.html \> copy errors under console tab
- On Firefox:  
New tab \> go to about:debugging#/runtime/this-firefox \> look for passbolt card \> Click inspect \> copy errors under console tab

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<div class="post-metadata">

**Author:** ![Roberts](https://avatars.discourse-cdn.com/v4/letter/r/ee7513/32.png) [@Roberts](https://community.passbolt.com/u/Roberts)\
**Post date:** [January 3, 2022, 4:13am UTC](https://community.passbolt.com/t/an-internal-error-has-occurred-firefox/4711/3 "2022-01-03T04:13:02Z")

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Thanks garrett

1. ./cake migrations migrate
2. ./cake cache clear all

Solved