# An Internal Error has occurred (Firefox)

**URL:** <https://community.passbolt.com/t/an-internal-error-has-occurred-firefox/4711>\
**Category:** Installation Issues\
**Created:** [January 3, 2022, 12:59am UTC](https://community.passbolt.com/t/an-internal-error-has-occurred-firefox/4711 "2022-01-03T00:59:50Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![garrett](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.passbolt.com/garrett/32/545_2.png) [@garrett](https://community.passbolt.com/u/garrett)\
**Post date:** [January 3, 2022, 2:15am UTC](https://community.passbolt.com/t/an-internal-error-has-occurred-firefox/4711/2 "2022-01-03T02:15:03Z")

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@Roberts Maybe this one? [After install "An Internal Error Has Occurred." when trying to create new password](https://community.passbolt.com/t/after-install-an-internal-error-has-occurred-when-trying-to-create-new-password/3974)

Getting errors from the console:

- On Chrome:  
New tab \> go to chrome://extensions \> look for passbolt card \> details \> inspect views section \> click index.html \> copy errors under console tab
- On Firefox:  
New tab \> go to about:debugging#/runtime/this-firefox \> look for passbolt card \> Click inspect \> copy errors under console tab

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_[View the full topic](https://community.passbolt.com/t/an-internal-error-has-occurred-firefox/4711)._