# Authentication failed **URL:** \ **Category:** Installation Issues\ **Created:** [January 15, 2021, 1:40pm UTC](https://community.passbolt.com/t/authentication-failed/3432 "2021-01-15T13:40:26Z")\ **Posts on this page:** 1\ **Showing post:** 4
**Author:** ![garrett](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.passbolt.com/garrett/32/545_2.png) [@garrett](https://community.passbolt.com/u/garrett)\ **Post date:** [January 15, 2021, 6:41pm UTC](https://community.passbolt.com/t/authentication-failed/3432/4 "2021-01-15T18:41:58Z")
@marcus Normally there is an error message in the login form that says the passphrase is incorrect. But to confirm, you are saying the page refreshes there is no error message. Correct? Almost like it is logging you out right after submitting your passphrase? Maybe something like this: > [@Caught in a login loop](https://community.passbolt.com/t/caught-in-a-login-loop/890): > > I just upgraded my passbolt, and now I’m stuck in a login loop. The login screen shows as it should, but as its trying to log me in the page flashes a firefox error saying that I need an addon, then takes me back to the login page. I clearly have the addon, or I wouldn’t even be able to try to log in, and it is also the latest version. Health checks all pass too. Healthcheck shell Environment [PASS] PHP version 7.0.30-0+deb9u1. [PASS] PCRE compiled with unicode support. [PASS] The tempor… --- _[View the full topic](https://community.passbolt.com/t/authentication-failed/3432)._