# Blank login page error

**URL:** <https://community.passbolt.com/t/blank-login-page-error/8372>\
**Category:** Community Feedback\
**Created:** [September 2, 2023, 10:01pm UTC](https://community.passbolt.com/t/blank-login-page-error/8372 "2023-09-02T22:01:25Z")\
**Posts on this page:** 1\
**Showing post:** 2

<div class="post-metadata">

**Author:** ![Duffman](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.passbolt.com/duffman/32/3667_2.png) [@Duffman](https://community.passbolt.com/u/Duffman)\
**Post date:** [September 2, 2023, 11:12pm UTC](https://community.passbolt.com/t/blank-login-page-error/8372/2 "2023-09-02T23:12:47Z")

</div>

Hi @LassiY

Welcome to the community!

Thank you for using Passbolt.

I believe the post from @clayton will help you.

> [@Blank screen all of a sudden](https://community.passbolt.com/t/blank-screen-all-of-a-sudden/8346/3):
>
> Based on what you’ve described for symptoms and when it started my guess is that your server is still on version 2 and that is no longer compatible with the browser extension since version 4 was released in May of this year.
> 
> To take care of this you’ll need to [update](https://help.passbolt.com/hosting/update) the version of your Passbolt on the server and depending on which distribution the server is on you may need to upgrade your server. For example if it is an older version of Debian it won’t have the version of php that passbolt version 4 requires

If this is not your issue please post your Passbolt Health-Check so the forum can further help diagnose the problem.

Cheers

---

_[View the full topic](https://community.passbolt.com/t/blank-login-page-error/8372)._