# Blank Page - New Install on Synology Nas Docker
**URL:** https://community.passbolt.com/t/blank-page-new-install-on-synology-nas-docker/6493
**Category:** Installation Issues
**Created:** [February 8, 2023, 2:47am UTC](https://community.passbolt.com/t/blank-page-new-install-on-synology-nas-docker/6493 "2023-02-08T02:47:07Z")
**Posts on this page:** 18
**Page:** 2
### Author:  [@garrett](https://community.passbolt.com/u/garrett)
#### Post date: [February 14, 2023, 6:56pm UTC](https://community.passbolt.com/t/blank-page-new-install-on-synology-nas-docker/6493/21 "2023-02-14T18:56:23Z")
Thanks for taking the time @mariushosting
---
### Author:  [@AnatomicJC](https://community.passbolt.com/u/AnatomicJC)
#### Post date: [February 14, 2023, 8:11pm UTC](https://community.passbolt.com/t/blank-page-new-install-on-synology-nas-docker/6493/22 "2023-02-14T20:11:17Z")
Thanks Marius also for your great tutorial 👍
---
### Author:  [@Yohan](https://community.passbolt.com/u/Yohan)
#### Post date: [February 15, 2023, 5:13am UTC](https://community.passbolt.com/t/blank-page-new-install-on-synology-nas-docker/6493/23 "2023-02-15T05:13:52Z")
I have active web socket at STEP 7.
To make sure I delete and create web socket again.
Checking other steps again too
I found db folder permission is Read only (jwt and gpg folders permission are everyone read and write)
I type SMTP info as not gmail. (typed other SMTP info)
Still getting blank page with Passbolt text on header
@mariushosting Thank you for your awesome guide and support! I have installed other app on my nas thanks to your guide. I just sent 33 Euro donation to you 🙂
---
### Author:  [@mariushosting](https://community.passbolt.com/u/mariushosting)
#### Post date: [February 15, 2023, 5:27am UTC](https://community.passbolt.com/t/blank-page-new-install-on-synology-nas-docker/6493/24 "2023-02-15T05:27:45Z")
Looks like cache. Please follow this guide: [Synology: How to Clean Docker – Marius Hosting](https://mariushosting.com/synology-how-to-clean-docker/) and delete passbolt
After that reinstall it from scratch. This will solve the issue for sure.
Marius
---
### Author:  [@luckyearl](https://community.passbolt.com/u/luckyearl)
#### Post date: [March 2, 2023, 1:12pm UTC](https://community.passbolt.com/t/blank-page-new-install-on-synology-nas-docker/6493/25 "2023-03-02T13:12:59Z")
I have installed Passbolt on Synology using @mariushosting 's guide
Unable to setup account
error
`Access to this service requires an invitation. This email is not associated with any approved users on this domain. Please contact your administrator to request an invitation link.`
Try another email
Please advise
Thank you
---
### Author:  [@mariushosting](https://community.passbolt.com/u/mariushosting)
#### Post date: [March 2, 2023, 1:26pm UTC](https://community.passbolt.com/t/blank-page-new-install-on-synology-nas-docker/6493/26 "2023-03-02T13:26:07Z")
Reinstall from scratch or update your stack
You forget to add email in the compose.
---
### Author:  [@luckyearl](https://community.passbolt.com/u/luckyearl)
#### Post date: [March 2, 2023, 1:30pm UTC](https://community.passbolt.com/t/blank-page-new-install-on-synology-nas-docker/6493/27 "2023-03-02T13:30:14Z")
Thanks Marius
Part of my compose , anywhere I have missed?, plz advise. Thank you
```auto
DEBUG: false
APP_FULL_BASE_URL: https://passbolt.myID.synology.me
DATASOURCES_DEFAULT_HOST: passbolt-db
DATASOURCES_DEFAULT_USERNAME: passboltuser
DATASOURCES_DEFAULT_PASSWORD: passboltpass
DATASOURCES_DEFAULT_DATABASE: passbolt
PASSBOLT_REGISTRATION_PUBLIC: true
EMAIL_DEFAULT_FROM: luckyearl122@gmail.com
EMAIL_TRANSPORT_DEFAULT_HOST: smtp.gmail.com
EMAIL_TRANSPORT_DEFAULT_PORT: 587
EMAIL_TRANSPORT_DEFAULT_USERNAME: luckyearl122@gmail.com
EMAIL_TRANSPORT_DEFAULT_PASSWORD: xxxxxx
EMAIL_TRANSPORT_DEFAULT_TLS: true
```
---
### Author:  [@luckyearl](https://community.passbolt.com/u/luckyearl)
#### Post date: [March 2, 2023, 2:14pm UTC](https://community.passbolt.com/t/blank-page-new-install-on-synology-nas-docker/6493/28 "2023-03-02T14:14:37Z")
@mariushosting
Reinstalled from scratch, same error
any suggestions plz
Thank you
---
### Author:  [@luckyearl](https://community.passbolt.com/u/luckyearl)
#### Post date: [March 2, 2023, 4:53pm UTC](https://community.passbolt.com/t/blank-page-new-install-on-synology-nas-docker/6493/29 "2023-03-02T16:53:16Z")
Health Check
```auto
[FAIL] The server OpenPGP key is not set
[FAIL] The server key fingerprint doesn't match the one defined in /etc/passbolt/passbolt.php.
[FAIL] The server public key defined in the /etc/passbolt/passbolt.php (or environment variables) is not in
[FAIL] The server key does not have a valid email id.the keyring
```
Hi these are the errors on health Check, please suggest to remedy them
Thank you
log
```auto
______ ____
/ __\____ _________ / /_ ____ / / /_
/ /_/ / __`/___ / ___/__ \/ __\/ /__ /
/ ____/ /_/ (__ |__ ) /_/ / /_/ / / /
/_/ \ __,_/____ / ____/_.___ /\ ____/_/\__ /
Open source password manager for teams
-------------------------------------------------------------------------------
Healthcheck shell
-------------------------------------------------------------------------------
Environment
[PASS] PHP version 7.4.33.
[PASS] PCRE compiled with unicode support.
[PASS] The temporary directory and its content are writable and not executable.
[PASS] The logs directory and its content are writable.
[PASS] GD or Imagick extension is installed.
[PASS] Intl extension is installed.
[PASS] Mbstring extension is installed.
Config files
[PASS] The application config file is present
[WARN] The passbolt config file is missing in /etc/passbolt/
[HELP] Copy /etc/passbolt/passbolt.default.php to /etc/passbolt/passbolt.php
[HELP] The passbolt config file is not required if passbolt is configured with environment variables
Core config
[PASS] Debug mode is off.
[PASS] Cache is working.
[PASS] Unique value set for security.salt
[PASS] Full base url is set to https://passbolt.myDomain.synology.me
[PASS] App.fullBaseUrl validation OK.
[PASS] /healthcheck/status is reachable.
SSL Certificate
[PASS] SSL peer certificate validates
[PASS] Hostname is matching in SSL certificate.
[PASS] Not using a self-signed certificate
Database
[PASS] The application is able to connect to the database
[PASS] 26 tables found
[PASS] Some default content is present
[PASS] The database schema up to date.
GPG Configuration
[PASS] PHP GPG Module is installed and loaded.
[PASS] The environment variable GNUPGHOME is set to /var/lib/passbolt/.gnupg.
[PASS] The directory /var/lib/passbolt/.gnupg containing the keyring is writable by the webserver user.
[FAIL] The server OpenPGP key is not set
[HELP] Create a key, export it and add the fingerprint to /etc/passbolt/passbolt.php
[HELP] See. https://www.passbolt.com/help/tech/install#toc_gpg
[PASS] The public key file is defined in /etc/passbolt/passbolt.php and readable.
[PASS] The private key file is defined in /etc/passbolt/passbolt.php and readable.
[FAIL] The server key fingerprint doesn't match the one defined in /etc/passbolt/passbolt.php.
[HELP] Double check the key fingerprint, example:
[HELP] sudo su -s /bin/bash -c "gpg --list-keys --fingerprint --home /var/lib/passbolt/.gnupg" www-data | grep -i -B 2 'SERVER_KEY_EMAIL'
[HELP] SERVER_KEY_EMAIL: The email you used when you generated the server key.
[HELP] See. https://www.passbolt.com/help/tech/install#toc_gpg
[FAIL] The server public key defined in the /etc/passbolt/passbolt.php (or environment variables) is not in the keyring
[HELP] Import the private server key in the keyring of the webserver user.
[HELP] you can try:
[HELP] sudo su -s /bin/bash -c "gpg --home /var/lib/passbolt/.gnupg --import /etc/passbolt/gpg/serverkey_private.asc" www-data
[FAIL] The server key does not have a valid email id.
[HELP] Edit or generate another key with a valid email id.
Application configuration
[PASS] Using latest passbolt version (3.11.0).
[PASS] Passbolt is configured to force SSL use.
[PASS] App.fullBaseUrl is set to HTTPS.
[PASS] Selenium API endpoints are disabled.
[PASS] Search engine robots are told not to index content.
[PASS] The Self Registration plugin is enabled.
[PASS] Registration is closed, only administrators can add users.
[PASS] The deprecated self registration public setting was not found in /etc/passbolt/passbolt.php.
[WARN] Host availability checking is disabled.
[HELP] Make sure this instance is not publicly available on the internet.
[HELP] Or set the PASSBOLT_EMAIL_VALIDATE_MX environment variable to true.
[HELP] Or set passbolt.email.validate.mx to true in /etc/passbolt/passbolt.php.
[PASS] Serving the compiled version of the javascript app.
[WARN] Some email notifications are disabled by the administrator.
JWT Authentication
[PASS] The JWT Authentication plugin is enabled
[PASS] The /etc/passbolt/jwt/ directory is not writable.
[PASS] A valid JWT key pair was found
SMTP Settings
[PASS] The SMTP Settings plugin is enabled.
[PASS] SMTP Settings coherent. You may send a test email to validate them.
[WARN] The SMTP Settings source is: env variables.
[HELP] It is recommended to set the SMTP Settings in the database through the administration section.
[WARN] The SMTP Settings plugin endpoints are enabled.
[HELP] It is recommended to disable the plugin endpoints.
[HELP] Set the PASSBOLT_SECURITY_SMTP_SETTINGS_ENDPOINTS_DISABLED environment variable to true.
[HELP] Or set passbolt.security.smtpSettings.endpointsDisabled to true in /etc/passbolt/passbolt.php.
[FAIL] 4 error(s) found. Hang in there!
```
---
### Author:  [@garrett](https://community.passbolt.com/u/garrett)
#### Post date: [March 2, 2023, 5:05pm UTC](https://community.passbolt.com/t/blank-page-new-install-on-synology-nas-docker/6493/30 "2023-03-02T17:05:47Z")
Hi @luckyearl The suggested remedies are listed on the `[HELP] ` lines in the healthcheck. Try those first, and post back if you have trouble.
---
### Author:  [@luckyearl](https://community.passbolt.com/u/luckyearl)
#### Post date: [March 2, 2023, 5:08pm UTC](https://community.passbolt.com/t/blank-page-new-install-on-synology-nas-docker/6493/31 "2023-03-02T17:08:46Z")
Thanks @garrett
Just managed to crack it
For Someone who is looking for solution
Portainer → Container → Console
```auto
.bin/cake passbolt register_user -u email -f name -l surname -r admin
```
This shud set the user
Cheers
---
### Author:  [@luckyearl](https://community.passbolt.com/u/luckyearl)
#### Post date: [March 2, 2023, 6:09pm UTC](https://community.passbolt.com/t/blank-page-new-install-on-synology-nas-docker/6493/32 "2023-03-02T18:09:02Z")
And for completion, this shud sort the gpg errors
```auto
export PASSBOLT_GPG_SERVER_KEY_FINGERPRINT="$(gpg \
--home $GNUPGHOME\
--list-keys \
${PASSBOLT_KEY_EMAIL:-passbolt@yourdomain.com} | \
grep -Ev "^(pub|sub|uid|^$)" | tr -d ' ')"
```
---
### Author:  [@mariushosting](https://community.passbolt.com/u/mariushosting)
#### Post date: [March 2, 2023, 8:31pm UTC](https://community.passbolt.com/t/blank-page-new-install-on-synology-nas-docker/6493/33 "2023-03-02T20:31:45Z")
I can-t replicate your issue in any of my 5 NAS devices, looks like The /etc/passbolt/jwt/ directory is not writable on your NAS this means you forget to add write permission to the folder. Btw, looks like I have an old version installed I will update it tonight.
---
### Author:  [@Yohan](https://community.passbolt.com/u/Yohan)
#### Post date: [March 3, 2023, 2:57am UTC](https://community.passbolt.com/t/blank-page-new-install-on-synology-nas-docker/6493/34 "2023-03-03T02:57:32Z")
I follow [Synology: How to Clean Docker – Marius Hosting](https://mariushosting.com/synology-how-to-clean-docker/)
I remove images and other on portainer related passbolt and directories on file stations too.
Then install from scratch. When I Click Deploy the stack on portainer, I get this error
Deployment error
mkdir /data/compose no such file or directory
Thanks Marius!
---
### Author:  [@luckyearl](https://community.passbolt.com/u/luckyearl)
#### Post date: [March 14, 2023, 1:43am UTC](https://community.passbolt.com/t/blank-page-new-install-on-synology-nas-docker/6493/35 "2023-03-14T01:43:29Z")
Hi Yohan
did you create the db, gpg & jwt folders in passbolt folder?
---
### Author:  [@luckyearl](https://community.passbolt.com/u/luckyearl)
#### Post date: [March 14, 2023, 2:10am UTC](https://community.passbolt.com/t/blank-page-new-install-on-synology-nas-docker/6493/36 "2023-03-14T02:10:37Z")
@mariushosting
Thank you for updating your website with ninstructions to create first account
Can I plz suggest to add instructions for
1. fixing PGP key errors
2. Connecting to mobile app
Thank you
---
### Author:  [@Yohan](https://community.passbolt.com/u/Yohan)
#### Post date: [March 14, 2023, 2:14am UTC](https://community.passbolt.com/t/blank-page-new-install-on-synology-nas-docker/6493/37 "2023-03-14T02:14:59Z")
Yes
---
### Author:  [@ivanswip](https://community.passbolt.com/u/ivanswip)
#### Post date: [September 21, 2023, 6:20am UTC](https://community.passbolt.com/t/blank-page-new-install-on-synology-nas-docker/6493/38 "2023-09-21T06:20:18Z")
I had the same error on my Synology, the page would not display.
Solution:
On the Login portal tab, enter the domain [yousite.synology.me](http://yousite.synology.me)
[Previous page](https://community.passbolt.com/t/blank-page-new-install-on-synology-nas-docker/6493.md?page=1)