# Cant sync on my Phone

**URL:** <https://community.passbolt.com/t/cant-sync-on-my-phone/11493>\
**Category:** Installation Issues\
**Created:** [November 29, 2024, 12:37pm UTC](https://community.passbolt.com/t/cant-sync-on-my-phone/11493 "2024-11-29T12:37:37Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![mtricanico](https://avatars.discourse-cdn.com/v4/letter/m/9f8e36/32.png) [@mtricanico](https://community.passbolt.com/u/mtricanico)\
**Post date:** [November 29, 2024, 12:37pm UTC](https://community.passbolt.com/t/cant-sync-on-my-phone/11493/1 "2024-11-29T12:37:37Z")

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I have this issue where when i try to re-configure my smartphone but it give mi this messages:

 ![M2lbBc3zYt](https://canada1.discourse-cdn.com/flex031/uploads/passbolt/original/2X/d/db0b99828c751efe24a719b3352355d10f105e35.png)

Previously to that was working fine.