Hello,
Thanks for reaching out. To be able to help you effectively, please provide the information listed in the installation issues checklist:
- The output of the Passbolt healthcheck (
/healthcheck/status.json) - Relevant logs from your server and/or container
- Details about your environment (OS, Docker version, database, webserver, etc.)
- The steps you have already tried to troubleshoot
Without this information, it’s unfortunately not possible for us to properly investigate your case.
Regarding your last comment: it was removed because spreading unfounded claims (such as “the community is dead” or “support has been dropped”) is not constructive. There are currently no other confirmed reports of a similar widespread issue, so this looks more like an environment or network-related problem rather than a Passbolt software issue. Still, we’re happy to look into it with the right diagnostic data.
Please keep discussions respectful and focused on solving the technical problem. If you’re willing to share the requested information, the community will gladly try to help.
Thank you for your understanding.