# Firefox/Chrome Plugin v3.0.0 problems with users **URL:** \ **Category:** Installation Issues\ **Created:** [January 27, 2021, 11:39am UTC](https://community.passbolt.com/t/firefox-chrome-plugin-v3-0-0-problems-with-users/3470 "2021-01-27T11:39:40Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![jpmdwx](https://avatars.discourse-cdn.com/v4/letter/j/dec6dc/32.png) [@jpmdwx](https://community.passbolt.com/u/jpmdwx)\ **Post date:** [January 27, 2021, 11:39am UTC](https://community.passbolt.com/t/firefox-chrome-plugin-v3-0-0-problems-with-users/3470/1 "2021-01-27T11:39:40Z")
**Checklist** [x] I have read intro post: [About the Installation Issues category](https://community.passbolt.com/t/about-the-installation-issues-category/12) [x] I have read the tutorials, help and searched for similar issues [x] I provide relevant information about my server (component names and versions, etc.) [x] I provide a copy of my logs and healthcheck [x] I describe the steps I have taken to trouble shoot the problem [x] I describe the steps on how to reproduce the issue Hi, I’ve realized that Passbolt Extension has just been upgraded to 3.0.0. After that, I can’t manage any user at users section. Also, I can’t share any password with any user or group. Checking my logs, I don’t see any errors. My current server version is 2.9.0. Is there any compatibility issue, so I have to upgrade to the latest version? Thanks in advance!! Regards ---
**Author:** ![remy](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.passbolt.com/remy/32/17_2.png) [@remy](https://community.passbolt.com/u/remy)\ **Post date:** [January 27, 2021, 11:42am UTC](https://community.passbolt.com/t/firefox-chrome-plugin-v3-0-0-problems-with-users/3470/2 "2021-01-27T11:42:47Z")
Can you check the solution proposed here: > [@Profile badge is not displaying correctly (showing ... instead of email/ name) after v3 update](https://community.passbolt.com/t/profile-badge-is-not-displaying-correctly-showing-instead-of-email-name-after-v3-update/3466/2): > > Ref. [Profile badge is not displaying correctly (showing ... instead of email/ name) [SOLVED] · Issue #113 · passbolt/passbolt\_browser\_extension · GitHub](https://github.com/passbolt/passbolt_browser_extension/issues/113) ---
**Author:** ![jpmdwx](https://avatars.discourse-cdn.com/v4/letter/j/dec6dc/32.png) [@jpmdwx](https://community.passbolt.com/u/jpmdwx)\ **Post date:** [January 27, 2021, 2:11pm UTC](https://community.passbolt.com/t/firefox-chrome-plugin-v3-0-0-problems-with-users/3470/3 "2021-01-27T14:11:52Z")
I have checked the solution but I think that is not the same problem, because I didn’t delete any user or group via MySQL. Checking my browser console I can see: ![imagen](https://canada1.discourse-cdn.com/flex031/uploads/passbolt/original/1X/eeb49601f82cacefccc0db3418f0ddb63ece631a.png) ---
**Author:** ![remy](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.passbolt.com/remy/32/17_2.png) [@remy](https://community.passbolt.com/u/remy)\ **Post date:** [January 27, 2021, 2:13pm UTC](https://community.passbolt.com/t/firefox-chrome-plugin-v3-0-0-problems-with-users/3470/4 "2021-01-27T14:13:30Z")
@jpmdwx the Avatar user\_id error is fixed with v3.0.1. Make sure you update your browser extension. ---
**Author:** ![jpmdwx](https://avatars.discourse-cdn.com/v4/letter/j/dec6dc/32.png) [@jpmdwx](https://community.passbolt.com/u/jpmdwx)\ **Post date:** [January 27, 2021, 3:23pm UTC](https://community.passbolt.com/t/firefox-chrome-plugin-v3-0-0-problems-with-users/3470/5 "2021-01-27T15:23:39Z")
@remy Thanks a lot! I’ve updated my extension and now it works fine 😃 ---
**Author:** ![max](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.passbolt.com/max/32/1528_2.png) [@max](https://community.passbolt.com/u/max)\ **Post date:** [January 27, 2021, 3:24pm UTC](https://community.passbolt.com/t/firefox-chrome-plugin-v3-0-0-problems-with-users/3470/6 "2021-01-27T15:24:43Z")
Thanks for letting us know! ---
**Author:** ![remy](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.passbolt.com/remy/32/17_2.png) [@remy](https://community.passbolt.com/u/remy)\ **Post date:** [January 27, 2021, 3:33pm UTC](https://community.passbolt.com/t/firefox-chrome-plugin-v3-0-0-problems-with-users/3470/7 "2021-01-27T15:33:58Z")
Pinned globally on January 27, 2021, 3:33pm UTC ---
**Author:** ![remy](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.passbolt.com/remy/32/17_2.png) [@remy](https://community.passbolt.com/u/remy)\ **Post date:** [January 27, 2021, 3:34pm UTC](https://community.passbolt.com/t/firefox-chrome-plugin-v3-0-0-problems-with-users/3470/8 "2021-01-27T15:34:17Z")
Unpinned on January 27, 2021, 3:34pm UTC