# Firefox extension stops working, needs to be reinstalled

**URL:** https://community.passbolt.com/t/firefox-extension-stops-working-needs-to-be-reinstalled/8073
**Category:** Installation Issues
**Created:** [July 21, 2023, 7:29am UTC](https://community.passbolt.com/t/firefox-extension-stops-working-needs-to-be-reinstalled/8073 "2023-07-21T07:29:14Z")
**Posts on this page:** 1
**Page:** 1

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### Author: ![oidc\_user](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.passbolt.com/oidc_user/32/1790_2.png) [@oidc\_user](https://community.passbolt.com/u/oidc_user)
#### Post date: [July 21, 2023, 7:29am UTC](https://community.passbolt.com/t/firefox-extension-stops-working-needs-to-be-reinstalled/8073/1 "2023-07-21T07:29:14Z")

</div>

Hello, I started to have issues with firefox browser extension with out passbolt deployment. I have to enter email again and after that, the extension does not even get recognized. In browser console, I get this error `Error: Could not establish connection. Receiving end does not exist..`

I have passbolt extension installed in edge as well and it is working just fine, this issue does not occur.  
Health check does not contain any errors except debug mode ,` Host availability checking is disabled, The passbolt config file is missing in /etc/passbolt/` ( iam using helmchart) and `Some email notifications are disabled by the administrator.`

I reinstalled the firefox extension several times, and after that I can do recovery and login again, but after a while it just breaks again.

EDIT: Seems to be a bug with firefox instead of passbolt, I started to have issues with other extensions and after restarting firefox, it seems to work fine. I will update this post again after some time.