# GPG-Key creation failed
**URL:** https://community.passbolt.com/t/gpg-key-creation-failed/5313
**Category:** Installation Issues
**Created:** [May 4, 2022, 12:36pm UTC](https://community.passbolt.com/t/gpg-key-creation-failed/5313 "2022-05-04T12:36:20Z")
**Posts on this page:** 9
**Page:** 1
### Author:  [@Chris](https://community.passbolt.com/u/Chris)
#### Post date: [May 4, 2022, 12:36pm UTC](https://community.passbolt.com/t/gpg-key-creation-failed/5313/1 "2022-05-04T12:36:20Z")
I’m really sorry - it’s me again 😃
Currently i stuck at generation a gpg key
The error-message is:
The data entered are not correct: The OpenPGP public key cannot be used to encrypt.; The OpenPGP private key cannot be used to decrypt. Please note that passbolt does not support OpenPGP key protected with a secret.
Advances Settings are grey:
RSA and DSA with 2048 bit key.
Thanks again!
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### Author:  [@AnatomicJC](https://community.passbolt.com/u/AnatomicJC)
#### Post date: [May 4, 2022, 12:44pm UTC](https://community.passbolt.com/t/gpg-key-creation-failed/5313/2 "2022-05-04T12:44:42Z")
Hi,
I guess you are stuck at the 2.3 step of the installation page: [Passbolt Help | Using Passbolt pro virtual machine appliance](https://help.passbolt.com/hosting/install/pro/vm.html#gpg-key)
You can let the passbolt wizard create a key for you by filling a Server name and an email:
Generate yourself a GPG key is not mandatory. But if you still want create one, don’t set any expiration date or passphrase, as written in the doc:
Finally, you will find after the warning blog a code snippet to generate a gpg key without expiration date or passphrase.
Cheers,
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### Author:  [@Chris](https://community.passbolt.com/u/Chris)
#### Post date: [May 4, 2022, 12:48pm UTC](https://community.passbolt.com/t/gpg-key-creation-failed/5313/3 "2022-05-04T12:48:03Z")
> [@AnatomicJC](#):
>
> You can let the passbolt wizard create a key for you by filling a Server name and an email:
This is what I wanted to do… then I got this error message.
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### Author:  [@AnatomicJC](https://community.passbolt.com/u/AnatomicJC)
#### Post date: [May 4, 2022, 1:42pm UTC](https://community.passbolt.com/t/gpg-key-creation-failed/5313/4 "2022-05-04T13:42:58Z")
As Chris is on evaluating Passbolt PRO, we made a quick call and the issue was date and time.
For those who will read this topic, you must ensure your server is synchronized with a NTP server, as written in the prerequisites:
In modern Linux distros, NTP is handled by systemd-timesyncd service and in service output, there was network timeouts while reaching NTP servers.
That’s why we also have this [firewall FAQ page](https://help.passbolt.com/faq/hosting/firewall-rules), with the list of needed ports to be opened.
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### Author:  [@Chris](https://community.passbolt.com/u/Chris)
#### Post date: [May 4, 2022, 1:54pm UTC](https://community.passbolt.com/t/gpg-key-creation-failed/5313/5 "2022-05-04T13:54:22Z")
Thanks for the call jc
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### Author:  [@digim-s15](https://community.passbolt.com/u/digim-s15)
#### Post date: [August 18, 2023, 2:51pm UTC](https://community.passbolt.com/t/gpg-key-creation-failed/5313/6 "2023-08-18T14:51:37Z")
in my case it was not time. something strange is goin on this installation step. refreshing page(F5) helps me btw.
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### Author:  [@bjadowi](https://community.passbolt.com/u/bjadowi)
#### Post date: [July 3, 2024, 5:45am UTC](https://community.passbolt.com/t/gpg-key-creation-failed/5313/7 "2024-07-03T05:45:55Z")
Hi, same problem here.
Server is synced by ntp, but my PGP screen looks different:
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### Author:  [@bjadowi](https://community.passbolt.com/u/bjadowi)
#### Post date: [July 3, 2024, 6:43am UTC](https://community.passbolt.com/t/gpg-key-creation-failed/5313/8 "2024-07-03T06:43:19Z")
This did the trick:
gpg --full-generate-key
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### Author:  [@AnatomicJC](https://community.passbolt.com/u/AnatomicJC)
#### Post date: [July 3, 2024, 8:05pm UTC](https://community.passbolt.com/t/gpg-key-creation-failed/5313/9 "2024-07-03T20:05:47Z")
Just in case, I wrote a memo on my personal blog about how to create gpg keys for passbolt: [GPG Memo for passbolt | Linux and DevOps Stuff !](https://jcvassort.open-web.fr/gpg-memo-passbolt/)