# Issue in setup passbolt on mobile, getting gopenpgp decryption error

**URL:** <https://community.passbolt.com/t/issue-in-setup-passbolt-on-mobile-getting-gopenpgp-decryption-error/8504>\
**Category:** Installation Issues\
**Created:** [September 22, 2023, 8:27am UTC](https://community.passbolt.com/t/issue-in-setup-passbolt-on-mobile-getting-gopenpgp-decryption-error/8504 "2023-09-22T08:27:01Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![nik](https://avatars.discourse-cdn.com/v4/letter/n/6de8d8/32.png) [@nik](https://community.passbolt.com/u/nik)\
**Post date:** [September 22, 2023, 8:27am UTC](https://community.passbolt.com/t/issue-in-setup-passbolt-on-mobile-getting-gopenpgp-decryption-error/8504/1 "2023-09-22T08:27:01Z")

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**Checklist**  
 I have read intro post: [About the Installation Issues category](https://community.passbolt.com/t/about-the-installation-issues-category/12)  
 I have read the tutorials, help and searched for similar issues  
 I provide relevant information about my server (component names and versions, etc.)  
 I provide a copy of my logs and healthcheck  
 I describe the steps I have taken to trouble shoot the problem  
 I describe the steps on how to reproduce the issue

here I’m adding the screenshot of the mobile.

 ![Image_20230922_133953_349](https://canada1.discourse-cdn.com/flex031/uploads/passbolt/original/2X/c/c3fd8de9cb85a06422cb17a74bd2a03ef18a043e.jpeg)

and this is the healthcheck

 ![Group 2744](https://canada1.discourse-cdn.com/flex031/uploads/passbolt/original/2X/6/69325b4081fcff02dc9c0c72b36003eb493538be.jpeg)

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**Author:** ![nik](https://avatars.discourse-cdn.com/v4/letter/n/6de8d8/32.png) [@nik](https://community.passbolt.com/u/nik)\
**Post date:** [September 23, 2023, 9:42am UTC](https://community.passbolt.com/t/issue-in-setup-passbolt-on-mobile-getting-gopenpgp-decryption-error/8504/2 "2023-09-23T09:42:42Z")

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Hi @max can you please give me an idea about what I should do for it?

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**Author:** ![max](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.passbolt.com/max/32/1528_2.png) [@max](https://community.passbolt.com/u/max)\
**Post date:** [September 25, 2023, 8:21am UTC](https://community.passbolt.com/t/issue-in-setup-passbolt-on-mobile-getting-gopenpgp-decryption-error/8504/3 "2023-09-25T08:21:25Z")

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Hey @nik,

You really need to fix your GPG issues here otherwise you won’t be able to do much.

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<div class="post-metadata">

**Author:** ![nik](https://avatars.discourse-cdn.com/v4/letter/n/6de8d8/32.png) [@nik](https://community.passbolt.com/u/nik)\
**Post date:** [September 25, 2023, 11:19am UTC](https://community.passbolt.com/t/issue-in-setup-passbolt-on-mobile-getting-gopenpgp-decryption-error/8504/4 "2023-09-25T11:19:17Z")

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yes, I tried (with same error) on another instance it worked for mobile. so, is it a server configuration issue? or something else.

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**Author:** ![remy](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.passbolt.com/remy/32/17_2.png) [@remy](https://community.passbolt.com/u/remy)\
**Post date:** [September 25, 2023, 11:49am UTC](https://community.passbolt.com/t/issue-in-setup-passbolt-on-mobile-getting-gopenpgp-decryption-error/8504/5 "2023-09-25T11:49:57Z")

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> [@nik](#):
>
> so, is it a server configuration issue? or something else.

Yes with the healthcheck that you shared it’s a server configuration issue. You will need to follow the instructions listed in healthcheck `[help]`. If following the instructions don’t work you will need to tell us more on which method you used to install passbolt and share more information with us.

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<div class="post-metadata">

**Author:** ![nik](https://avatars.discourse-cdn.com/v4/letter/n/6de8d8/32.png) [@nik](https://community.passbolt.com/u/nik)\
**Post date:** [September 25, 2023, 12:45pm UTC](https://community.passbolt.com/t/issue-in-setup-passbolt-on-mobile-getting-gopenpgp-decryption-error/8504/6 "2023-09-25T12:45:27Z")

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Hi @remy i used docker compose to setup passbolt and file is-  
version: “3.9”  
services:  
passbolt:  
image: passbolt/passbolt:latest-ce  
restart: unless-stopped  
container\_name:  
environment:  
APP\_FULL\_BASE\_URL: [https://passbolt.com](https://passbolt.com)  
DATASOURCES\_DEFAULT\_HOST: “ip”  
DATASOURCES\_DEFAULT\_DRIVER: Cake\Database\Driver\Postgres  
DATASOURCES\_DEFAULT\_PORT:  
DATASOURCES\_DEFAULT\_ENCODING: ‘utf8’  
DATASOURCES\_DEFAULT\_USERNAME:  
DATASOURCES\_DEFAULT\_PASSWORD:  
DATASOURCES\_DEFAULT\_DATABASE:  
EMAIL\_TRANSPORT\_DEFAULT\_HOST:  
EMAIL\_TRANSPORT\_DEFAULT\_PORT:  
EMAIL\_TRANSPORT\_DEFAULT\_USERNAME:  
EMAIL\_TRANSPORT\_DEFAULT\_PASSWORD:  
EMAIL\_TRANSPORT\_DEFAULT\_TLS: “true”  
volumes:  
- gpg\_volume:/etc/passbolt/gpg  
- jwt\_volume:/etc/passbolt/jwt  
- ./certs/cert.pem:/etc/ssl/certs/certificate.crt:ro  
- ./certs/key.pem:/etc/ssl/certs/certificate.key:ro  
command: \>  
bash -c “echo ‘debconf debconf/frontend select Noninteractive’ | debconf-set-selections;  
apt-get update;  
apt-get install -y php-pgsql;  
/usr/bin/wait-for.sh -t 0 ip:5432 – /docker-entrypoint.sh”  
ports:  
- 8088:80  
- 8089:443

volumes:  
database\_volume:  
gpg\_volume:  
jwt\_volume: