# Issue with Passbolt Cloud \[SOLVED\]

**URL:** <https://community.passbolt.com/t/issue-with-passbolt-cloud-solved/12609>\
**Category:** Announcements\
**Created:** [March 26, 2025, 4:17pm UTC](https://community.passbolt.com/t/issue-with-passbolt-cloud-solved/12609 "2025-03-26T16:17:20Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![remy](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.passbolt.com/remy/32/17_2.png) [@remy](https://community.passbolt.com/u/remy)\
**Post date:** [March 26, 2025, 4:17pm UTC](https://community.passbolt.com/t/issue-with-passbolt-cloud-solved/12609/1 "2025-03-26T16:17:20Z")

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We’re currently experiencing issues in our cloud environment following the scheduled maintenance for Passbolt v5. Our team is actively investigating the matter to resolve the issue as quickly as possible. We appreciate your patience and will keep you informed with further updates as we progress.

Thank you for your understanding.

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**Author:** ![remy](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.passbolt.com/remy/32/17_2.png) [@remy](https://community.passbolt.com/u/remy)\
**Post date:** [March 26, 2025, 4:29pm UTC](https://community.passbolt.com/t/issue-with-passbolt-cloud-solved/12609/2 "2025-03-26T16:29:29Z")

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We’ve restored access to the service by temporarily disabling the tag feature that was causing disruptions. While you can now use Passbolt normally, our team is actively working to resolve the underlying issues and safely re-enable the tag feature for full functionality. We appreciate your patience and will keep you informed of our progress.

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**Author:** ![remy](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.passbolt.com/remy/32/17_2.png) [@remy](https://community.passbolt.com/u/remy)\
**Post date:** [March 26, 2025, 6:06pm UTC](https://community.passbolt.com/t/issue-with-passbolt-cloud-solved/12609/3 "2025-03-26T18:06:55Z")

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The incident has been resolved and the tag feature has been fully restored. We are finalizing our investigation and will share a detailed report on the incident tomorrow. In the meantime, please let us know if you experience any further issues.

Thank you for your patience and understanding.