# Lost only account on server - how to reset installation? **URL:** \ **Category:** Installation Issues\ **Created:** [December 21, 2020, 5:57pm UTC](https://community.passbolt.com/t/lost-only-account-on-server-how-to-reset-installation/3388 "2020-12-21T17:57:52Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![laurinkeithdavis](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.passbolt.com/laurinkeithdavis/32/774_2.png) [@laurinkeithdavis](https://community.passbolt.com/u/laurinkeithdavis)\ **Post date:** [December 21, 2020, 6:07pm UTC](https://community.passbolt.com/t/lost-only-account-on-server-how-to-reset-installation/3388/2 "2020-12-21T18:07:17Z")
I just found this: > [@How to clear an installation to restart the wizard](https://community.passbolt.com/t/how-to-clear-an-installation-to-restart-the-wizard/2714): > > Checklist [X] I have read intro post: [About the Installation Issues category](https://community.passbolt.com/t/about-the-installation-issues-category/12) [X] I have read the tutorials, help and searched for similar issues [X] I provide relevant information about my server (component names and versions, etc.) [] I provide a copy of my logs and healthcheck [X] I describe the steps I have taken to trouble shoot the problem [X] I describe the steps on how to reproduce the issue Hi, sorry if I’m opening a new topic but I wasn’t able to find clear information on the m… What are the specific permissions I need to set on config and on the config/gpg folders. --- _[View the full topic](https://community.passbolt.com/t/lost-only-account-on-server-how-to-reset-installation/3388)._