# My passbolt always resets the login Page when I try to login

**URL:** <https://community.passbolt.com/t/my-passbolt-always-resets-the-login-page-when-i-try-to-login/11099>\
**Category:** Translation issues\
**Created:** [October 17, 2024, 1:44pm UTC](https://community.passbolt.com/t/my-passbolt-always-resets-the-login-page-when-i-try-to-login/11099 "2024-10-17T13:44:25Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![cedric](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.passbolt.com/cedric/32/3868_2.png) [@cedric](https://community.passbolt.com/u/cedric)\
**Post date:** [October 17, 2024, 4:05pm UTC](https://community.passbolt.com/t/my-passbolt-always-resets-the-login-page-when-i-try-to-login/11099/2 "2024-10-17T16:05:42Z")

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It appears that in some cases there is an issue with Firefox’s cookie management mechanism whenever a new version of the extension is released.

We are currently unable to reproduce this bug, but we are gathering information that could help us implement a fix.

1. Could you let us know if the problem persists after manually navigating to [https://YOU\_INSTANCE\_DOMAIN/logout](https://YOU_INSTANCE_DOMAIN/logout) ?

2. Could you let us know if you are running any other extension along Passbolt.

If this does not resolve the issue, you can quickly resume operations by clearing your browser cookies. For more information about the problem, check out the following post: [Unable to login with Firefox 131+ - #11 by tmthn](https://community.passbolt.com/t/unable-to-login-with-firefox-131/11002/11).

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_[View the full topic](https://community.passbolt.com/t/my-passbolt-always-resets-the-login-page-when-i-try-to-login/11099)._