I am using RHEL and have tried 2 clean installs and have gotten the same problem each time. I go to setup up the admin user, put in the passphrase, get a key, select a color and 3 letters and Error, authentication failed. I try to recover, but it says the key is not tied to any account. I use the IP address to access it because we only want to use it locally.
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/ /_/ / __ `/ ___/ ___/ __ \/ __ \/ / __/
/ ____/ /_/ (__ |__ ) /_/ / /_/ / / /
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Open source password manager for teams
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Passbolt CE 3.9.0
Cakephp 4.3.7
Linux localhost.localdomain 5.14.0-162.12.1.el9_1.x86_64 #1 SMP PREEMPT_DYNAMIC Tue Dec 20 06:06:30 EST 2022 x86_64 x 86_64 x86_64 GNU/Linux
PHP 8.1.15 (cli) (built: Jan 31 2023 15:13:17) (NTS gcc x86_64)
mysql Ver 15.1 Distrib 10.5.16-MariaDB, for Linux (x86_64) using EditLine wrapper
gpg (GnuPG) 2.3.3
libgcrypt 1.10.0-unknown
ERROR: /usr/share/php/passbolt/bin/utils.sh: line 64: composer: command not found
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/ __ \____ _____ ____/ /_ ____ / / /_
/ /_/ / __ `/ ___/ ___/ __ \/ __ \/ / __/
/ ____/ /_/ (__ |__ ) /_/ / /_/ / / /
/_/ \__,_/____/____/_.___/\____/_/\__/
Open source password manager for teams
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Healthcheck shell
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Environment
[PASS] PHP version 8.1.15.
[PASS] PCRE compiled with unicode support.
[PASS] The temporary directory and its content are writable and not executable.
[PASS] The logs directory and its content are writable.
[PASS] GD or Imagick extension is installed.
[PASS] Intl extension is installed.
[PASS] Mbstring extension is installed.
Config files
[PASS] The application config file is present
[PASS] The passbolt config file is present
Core config
[PASS] Debug mode is off.
[PASS] Cache is working.
[PASS] Unique value set for security.salt
[PASS] Full base url is set to
[FAIL] App.fullBaseUrl does not validate. .
[HELP] Edit App.fullBaseUrl in /etc/passbolt/passbolt.php
[HELP] Select a valid domain name as defined by section 2.3.1 of http://www.ietf.org/rfc/rfc1035.txt
[FAIL] Could not reach the /healthcheck/status with the url specified in App.fullBaseUrl
[HELP] Check that the domain name is correct in /etc/passbolt/passbolt.php
[HELP] Check the network settings
SSL Certificate
[FAIL] SSL peer certificate does not validate
[FAIL] Hostname does not match when validating certificates.
[WARN] Using a self-signed certificate
[HELP] Check ttps://help.passbolt.com/faq/hosting/troubleshoot-ss
[HELP] The source URI string appears to be malformed
Database
[PASS] The application is able to connect to the database
[PASS] 26 tables found
[PASS] Some default content is present
[PASS] The database schema up to date.
GPG Configuration
[PASS] PHP GPG Module is installed and loaded.
[PASS] The environment variable GNUPGHOME is set to /var/lib/passbolt/.gnupg.
[PASS] The directory /var/lib/passbolt/.gnupg containing the keyring is writable by the webserver user.
[PASS] The server OpenPGP key is not the default one
[PASS] The public key file is defined in /etc/passbolt/passbolt.php and readable.
[PASS] The private key file is defined in /etc/passbolt/passbolt.php and readable.
[PASS] The server key fingerprint matches the one defined in /etc/passbolt/passbolt.php.
[PASS] The server public key defined in the /etc/passbolt/passbolt.php (or environment variables) is in the keyring.
[PASS] There is a valid email id defined for the server key.
[PASS] The public key can be used to encrypt a message.
[PASS] The private key can be used to sign a message.
[PASS] The public and private keys can be used to encrypt and sign a message.
[PASS] The private key can be used to decrypt a message.
[PASS] The private key can be used to decrypt and verify a message.
[PASS] The public key can be used to verify a signature.
[PASS] The server public key format is Gopengpg compatible.
[PASS] The server private key format is Gopengpg compatible.
Application configuration
[PASS] Using latest passbolt version (3.9.0).
[FAIL] Passbolt is not configured to force SSL use.
[HELP] Set passbolt.ssl.force to true in /etc/passbolt/passbolt.php.
[FAIL] App.fullBaseUrl is not set to HTTPS.
[HELP] Check App.fullBaseUrl url scheme in /etc/passbolt/passbolt.php.
[PASS] Selenium API endpoints are disabled.
[PASS] Search engine robots are told not to index content.
[PASS] Registration is closed, only administrators can add users.
[WARN] Host availability checking is disabled.
[HELP] Make sure this instance is not publicly available on the internet.
[HELP] Or set the PASSBOLT_EMAIL_VALIDATE_MX environment variable to true.
[HELP] Or set passbolt.email.validate.mx to true in /etc/passbolt/passbolt.php.
[PASS] Serving the compiled version of the javascript app.
[PASS] All email notifications will be sent.
JWT Authentication
[PASS] The JWT Authentication plugin is enabled
[PASS] The /etc/passbolt/jwt/ directory is not writable.
[PASS] A valid JWT key pair was found
SMTP Settings
[PASS] The SMTP Settings plugin is enabled.
[PASS] SMTP Settings coherent. You may send a test email to validate them.
[PASS] The SMTP Settings source is: database.
[WARN] The SMTP Settings plugin endpoints are enabled.
[HELP] It is recommended to disable the plugin endpoints.
[HELP] Set the PASSBOLT_SECURITY_SMTP_SETTINGS_ENDPOINTS_DISABLED environment variable to true.
[HELP] Or set passbolt.security.smtpSettings.endpointsDisabled to true in /etc/passbolt/passbolt.php.
[FAIL] 6 error(s) found. Hang in there!
____ __ ____
/ __ \____ _____ ____/ /_ ____ / / /_
/ /_/ / __ `/ ___/ ___/ __ \/ __ \/ / __/
/ ____/ /_/ (__ |__ ) /_/ / /_/ / / /
/_/ \__,_/____/____/_.___/\____/_/\__/
Open source password manager for teams
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Cleanup shell (dry-run)
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No issue found, data looks squeaky clean!
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/ __ \____ _____ ____/ /_ ____ / / /_
/ /_/ / __ `/ ___/ ___/ __ \/ __ \/ / __/
/ ____/ /_/ (__ |__ ) /_/ / /_/ / / /
/_/ \__,_/____/____/_.___/\____/_/\__/
Open source password manager for teams
-------------------------------------------------------------------------------
Data check shell
[PASS] Data integrity for AuthenticationTokens.
[PASS] Can validate: 2/2
[PASS] Data integrity for Comments.
[PASS] Can validate: 0/0
[PASS] Data integrity for Favorites.
[PASS] Can validate: 0/0
[PASS] Data integrity for Gpgkeys.
[PASS] Can encrypt: 1/1
[PASS] Pass validation service checks: 1/1
[PASS] Entity data and armored key data matches: 1/1
[PASS] Is not expired: 1/1
[PASS] Is armored key format valid: 1/1
[PASS] Data integrity for Groups.
[PASS] Can validate: 0/0
[PASS] Data integrity for Profiles.
[PASS] Can validate: 1/1
[PASS] Data integrity for Resources.
[PASS] Can validate: 0/0
[PASS] Data integrity for Secrets.
[PASS] Can validate: 0/0
[PASS] Data integrity for Users.
[PASS] Can validate: 1/1
#18 /usr/share/php/passbolt/plugins/PassboltCe/MultiFactorAuthentication/src/Middleware/MfaRequiredCheckMiddleware.ph p(82): Cake\Http\Runner->handle()
#19 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Passbolt\MultiFactorAuthentication\Middle ware\MfaRequiredCheckMiddleware->process()
#20 /usr/share/php/passbolt/vendor/cakephp/authentication/src/Middleware/AuthenticationMiddleware.php(124): Cake\Http \Runner->handle()
#21 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Authentication\Middleware\AuthenticationM iddleware->process()
#22 /usr/share/php/passbolt/plugins/PassboltCe/JwtAuthentication/src/Middleware/JwtDestroySessionMiddleware.php(43): Cake\Http\Runner->handle()
#23 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Passbolt\JwtAuthentication\Middleware\Jwt DestroySessionMiddleware->process()
#24 /usr/share/php/passbolt/src/Middleware/SessionAuthPreventDeletedUsersMiddleware.php(46): Cake\Http\Runner->handle ()
#25 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): App\Middleware\SessionAuthPreventDeletedU sersMiddleware->process()
#26 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Middleware/BodyParserMiddleware.php(162): Cake\Http\Runne r->handle()
#27 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Cake\Http\Middleware\BodyParserMiddleware ->process()
#28 /usr/share/php/passbolt/src/Middleware/SessionPreventExtensionMiddleware.php(66): Cake\Http\Runner->handle()
#29 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): App\Middleware\SessionPreventExtensionMid dleware->process()
#30 /usr/share/php/passbolt/plugins/PassboltCe/JwtAuthentication/src/Middleware/JwtRouteFilterMiddleware.php(47): Cak e\Http\Runner->handle()
#31 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Passbolt\JwtAuthentication\Middleware\Jwt RouteFilterMiddleware->process()
#32 /usr/share/php/passbolt/plugins/PassboltCe/JwtAuthentication/src/Middleware/JwtAuthDetectionMiddleware.php(58): C ake\Http\Runner->handle()
#33 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Passbolt\JwtAuthentication\Middleware\Jwt AuthDetectionMiddleware->process()
#34 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Routing/Middleware/RoutingMiddleware.php(161): Cake\Http\Runne r->handle()
#35 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Cake\Routing\Middleware\RoutingMiddleware ->process()
#36 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Routing/Middleware/AssetMiddleware.php(77): Cake\Http\Runner-> handle()
#37 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Cake\Routing\Middleware\AssetMiddleware-> process()
#38 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Error/Middleware/ErrorHandlerMiddleware.php(126): Cake\Http\Ru nner->handle()
#39 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Cake\Error\Middleware\ErrorHandlerMiddlew are->process()
#40 /usr/share/php/passbolt/src/Middleware/ContentSecurityPolicyMiddleware.php(39): Cake\Http\Runner->handle()
#41 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): App\Middleware\ContentSecurityPolicyMiddl eware->process()
#42 /usr/share/php/passbolt/src/Middleware/ContainerInjectorMiddleware.php(54): Cake\Http\Runner->handle()
#43 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): App\Middleware\ContainerInjectorMiddlewar e->process()
#44 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(58): Cake\Http\Runner->handle()
#45 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Server.php(90): Cake\Http\Runner->run()
#46 /usr/share/php/passbolt/webroot/index.php(40): Cake\Http\Server->run()
#47 {main}
2023-02-03 17:39:01 error: [Authentication\Authenticator\UnauthenticatedException] Authentication is required to cont inue in /usr/share/php/passbolt/vendor/cakephp/authentication/src/Controller/Component/AuthenticationComponent.php on line 177
Request URL: /auth/is-authenticated.json
Client IP: 192.168.168.15
2023-02-03 17:39:39 error: [Cake\Http\Exception\BadRequestException] The user does not exist or is already active. in /usr/share/php/passbolt/src/Service/Users/UserGetService.php on line 85
Request URL: /setup/start/0413b9e8-dd20-4db2-af98-d7eb245d0c4f/eeffb77f-e07e-4d73-9f3a-e1961dbd67cc.json?api-version= v2
Client IP: 192.168.168.15
2023-02-03 17:39:40 error: [Cake\Http\Exception\BadRequestException] The user does not exist or is already active. in /usr/share/php/passbolt/src/Service/Users/UserGetService.php on line 85
Request URL: /setup/install/0413b9e8-dd20-4db2-af98-d7eb245d0c4f/eeffb77f-e07e-4d73-9f3a-e1961dbd67cc.json?api-versio n=v2
Referer URL: http://192.168.168.115/setup/install/0413b9e8-dd20-4db2-af98-d7eb245d0c4f/eeffb77f-e07e-4d73-9f3a-e1961d bd67cc?locale=en-UK&first-install=1
Client IP: 192.168.168.15
2023-02-03 17:41:57 error: [Cake\Http\Exception\InternalErrorException] The authentication failed. in /usr/share/php/ passbolt/src/Controller/Auth/AuthLoginController.php on line 93
Request URL: /auth/verify.json?api-version=v2
Client IP: 192.168.168.15
2023-02-03 17:41:57 error: The authentication failed.
2023-02-03 17:41:57 error: #0 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Controller/Controller.php(539): App\ Controller\Auth\AuthLoginController->loginPost()
#1 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Controller/ControllerFactory.php(140): Cake\Controller\Controll er->invokeAction()
#2 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Controller/ControllerFactory.php(115): Cake\Controller\Controll erFactory->handle()
#3 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/BaseApplication.php(317): Cake\Controller\ControllerFactor y->invoke()
#4 /usr/share/php/passbolt/src/Application.php(131): Cake\Http\BaseApplication->handle()
#5 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(77): App\Application->handle()
#6 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Middleware/SecurityHeadersMiddleware.php(255): Cake\Http\R unner->handle()
#7 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Cake\Http\Middleware\SecurityHeadersMiddle ware->process()
#8 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Middleware/CsrfProtectionMiddleware.php(138): Cake\Http\Ru nner->handle()
#9 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Cake\Http\Middleware\CsrfProtectionMiddlew are->process()
#10 /usr/share/php/passbolt/plugins/PassboltCe/JwtAuthentication/src/Middleware/JwtCsrfDetectionMiddleware.php(55): C ake\Http\Runner->handle()
#11 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Passbolt\JwtAuthentication\Middleware\Jwt CsrfDetectionMiddleware->process()
#12 /usr/share/php/passbolt/src/Middleware/GpgAuthHeadersMiddleware.php(40): Cake\Http\Runner->handle()
#13 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): App\Middleware\GpgAuthHeadersMiddleware-> process()
#14 /usr/share/php/passbolt/plugins/PassboltCe/Locale/src/Middleware/LocaleMiddleware.php(47): Cake\Http\Runner->hand le()
#15 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Passbolt\Locale\Middleware\LocaleMiddlewa re->process()
#16 /usr/share/php/passbolt/plugins/PassboltCe/MultiFactorAuthentication/src/Middleware/InjectMfaFormMiddleware.php(6 6): Cake\Http\Runner->handle()
#17 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Passbolt\MultiFactorAuthentication\Middle ware\InjectMfaFormMiddleware->process()
#18 /usr/share/php/passbolt/plugins/PassboltCe/MultiFactorAuthentication/src/Middleware/MfaRequiredCheckMiddleware.ph p(82): Cake\Http\Runner->handle()
#19 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Passbolt\MultiFactorAuthentication\Middle ware\MfaRequiredCheckMiddleware->process()
#20 /usr/share/php/passbolt/vendor/cakephp/authentication/src/Middleware/AuthenticationMiddleware.php(124): Cake\Http \Runner->handle()
#21 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Authentication\Middleware\AuthenticationM iddleware->process()
#22 /usr/share/php/passbolt/plugins/PassboltCe/JwtAuthentication/src/Middleware/JwtDestroySessionMiddleware.php(43): Cake\Http\Runner->handle()
#23 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Passbolt\JwtAuthentication\Middleware\Jwt DestroySessionMiddleware->process()
#24 /usr/share/php/passbolt/src/Middleware/SessionAuthPreventDeletedUsersMiddleware.php(46): Cake\Http\Runner->handle ()
#25 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): App\Middleware\SessionAuthPreventDeletedU sersMiddleware->process()
#26 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Middleware/BodyParserMiddleware.php(162): Cake\Http\Runne r->handle()
#27 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Cake\Http\Middleware\BodyParserMiddleware ->process()
#28 /usr/share/php/passbolt/src/Middleware/SessionPreventExtensionMiddleware.php(66): Cake\Http\Runner->handle()
#29 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): App\Middleware\SessionPreventExtensionMid dleware->process()
#30 /usr/share/php/passbolt/plugins/PassboltCe/JwtAuthentication/src/Middleware/JwtRouteFilterMiddleware.php(47): Cak e\Http\Runner->handle()
#31 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Passbolt\JwtAuthentication\Middleware\Jwt RouteFilterMiddleware->process()
#32 /usr/share/php/passbolt/plugins/PassboltCe/JwtAuthentication/src/Middleware/JwtAuthDetectionMiddleware.php(58): C ake\Http\Runner->handle()
#33 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Passbolt\JwtAuthentication\Middleware\Jwt AuthDetectionMiddleware->process()
#34 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Routing/Middleware/RoutingMiddleware.php(161): Cake\Http\Runne r->handle()
#35 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Cake\Routing\Middleware\RoutingMiddleware ->process()
#36 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Routing/Middleware/AssetMiddleware.php(77): Cake\Http\Runner-> handle()
#37 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Cake\Routing\Middleware\AssetMiddleware-> process()
#38 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Error/Middleware/ErrorHandlerMiddleware.php(126): Cake\Http\Ru nner->handle()
#39 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Cake\Error\Middleware\ErrorHandlerMiddlew are->process()
#40 /usr/share/php/passbolt/src/Middleware/ContentSecurityPolicyMiddleware.php(39): Cake\Http\Runner->handle()
#41 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): App\Middleware\ContentSecurityPolicyMiddl eware->process()
#42 /usr/share/php/passbolt/src/Middleware/ContainerInjectorMiddleware.php(54): Cake\Http\Runner->handle()
#43 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): App\Middleware\ContainerInjectorMiddlewar e->process()
#44 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(58): Cake\Http\Runner->handle()
#45 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Server.php(90): Cake\Http\Runner->run()
#46 /usr/share/php/passbolt/webroot/index.php(40): Cake\Http\Server->run()
#47 {main}