# Not receiving emails from app

**URL:** <https://community.passbolt.com/t/not-receiving-emails-from-app/7156>\
**Category:** Installation Issues\
**Created:** [April 20, 2023, 12:46pm UTC](https://community.passbolt.com/t/not-receiving-emails-from-app/7156 "2023-04-20T12:46:19Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![clayton](https://avatars.discourse-cdn.com/v4/letter/c/f9ae1b/32.png) [@clayton](https://community.passbolt.com/u/clayton)\
**Post date:** [April 20, 2023, 12:46pm UTC](https://community.passbolt.com/t/not-receiving-emails-from-app/7156/2 "2023-04-20T12:46:19Z")

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Generally if it has been a while on a thread and the topic is different from the initial post it is better to make a new post with your issue.

For this email issue the best way to check is going to be to log into the database and run the following query  
`select email, subject, error, created, sent from email_queue;`

And then look for the errors associated with your email address

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_[View the full topic](https://community.passbolt.com/t/not-receiving-emails-from-app/7156)._