# Passbolt is not sending any email **URL:** \ **Category:** Installation Issues\ **Created:** [March 31, 2018, 10:17am UTC](https://community.passbolt.com/t/passbolt-is-not-sending-any-email/506 "2018-03-31T10:17:24Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![Sam](https://avatars.discourse-cdn.com/v4/letter/s/5f9b8f/32.png) [@Sam](https://community.passbolt.com/u/Sam)\ **Post date:** [March 31, 2018, 10:17am UTC](https://community.passbolt.com/t/passbolt-is-not-sending-any-email/506/1 "2018-03-31T10:17:24Z")
I’m using passbolt docker(2.0.0-rc2). I started the container with the following variables: -e “[EMAIL\_DEFAULT\_FROM=passbolt@blub.de](mailto:EMAIL_DEFAULT_FROM=passbolt@blub.de)” -e “EMAIL\_TRANSPORT\_DEFAULT\_HOST=[send.one.com](http://send.one.com)” -e “EMAIL\_TRANSPORT\_DEFAULT\_PORT=465” -e “EMAIL\_TRANSPORT\_DEFAULT\_TLS=true” -e “[EMAIL\_TRANSPORT\_DEFAULT\_USERNAME=passbolt@blub.de](mailto:EMAIL_TRANSPORT_DEFAULT_USERNAME=passbolt@blub.de)” -e “EMAIL\_TRANSPORT\_DEFAULT\_PASSWORD=blubblub” -e “APP\_FULL\_BASE\_URL=[https://myWebsite.de/passbolt](https://myWebsite.de/passbolt)” \ **./bin/cake EmailQueue.preview** is showing me a lot of emails. Headers: > From: [passbolt@blub.de](mailto:passbolt@blub.de) > Return-Path: [passbolt@blub.de](mailto:passbolt@blub.de) > To: [myEmail@hotmail.com](mailto:myEmail@hotmail.com) > Date: Sat, 31 Mar 2018 10:10:53 +0000 > Subject: Welcome to passbolt, Samuel! > MIME-Version: 1.0 > Content-Type: text/html; charset=UTF-8 > Content-Transfer-Encoding: 8bit **./bin/cake EmailQueue.sender** is telling me nothing The logs: **cli-debug.log:** 2018-03-31 10:10:53 Notice: Notice (8): Trying to get property ‘url’ of non-object in [/var/www/passbolt/src/Template/Email/html/AN/user\_register\_self.ctp, line 22] **cli-error.log:** 2018-03-30 16:16:56 Warning: Warning (2): array\_keys() expects parameter 1 to be array, null given in [/var/www/passbolt/plugins/PassboltTestData/src/Shell/Task/DataTask.php, line 41] **error.log:** 2018-03-31 10:02:00 Error: [Cake\Routing\Exception\MissingRouteException] A route matching “/settings.json” could not be found. Request URL: /settings.json?api-version=v2 The smtp settings are working with other programs. ---
**Author:** ![kevin](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.passbolt.com/kevin/32/128_2.png) [@kevin](https://community.passbolt.com/u/kevin)\ **Post date:** [March 31, 2018, 10:41am UTC](https://community.passbolt.com/t/passbolt-is-not-sending-any-email/506/2 "2018-03-31T10:41:59Z")
Hi Sam, In passbolt v2 we have introduced a new tool to help debug the email configuration. You can run the command below: `bin/cake passbolt send_test_email` It will give you more details about what is going wrong with your configuration. Keep us posted with your findings. Cheers, ---
**Author:** ![Sam](https://avatars.discourse-cdn.com/v4/letter/s/5f9b8f/32.png) [@Sam](https://community.passbolt.com/u/Sam)\ **Post date:** [March 31, 2018, 11:20am UTC](https://community.passbolt.com/t/passbolt-is-not-sending-any-email/506/3 "2018-03-31T11:20:37Z")
Hi @kevin, the output: > Warning Error: array\_keys() expects parameter 1 to be array, null given in [/var/www/passbolt/plugins/PassboltTestData/src/Shell/Task/DataTask.php, line 41] > > ``` > ______ ____ > / __\____ _________ / /_ ____ / / /_ > > ``` > > / /_/ / \_\_ `/ / / \_\_ / \_\_ / / \_/ > / **/ // (** | ) // / // / / / > // \_,/_ **/** _/._ **/\_** _/_/\_\_/ > > ## Open source password manager for teams > > ## Debug email shell > > ## Email configuration > > Host: [send.one.com](http://send.one.com) > Port: 465 > Username: [passbolt@blub.de](mailto:passbolt@blub.de) > Password: \*\*\*\*\*\*\*\*\* > TLS: true > > Warning Error: key() expects parameter 1 to be array, string given in [/var/www/passbolt/src/Shell/Task/SendTestEmailTask.php, line 112] > > 2018-03-31 11:17:22 Warning: Warning (2): key() expects parameter 1 to be array, string given in [/var/www/passbolt/src/Shell/Task/SendTestEmailTask.php, line 112] > > Warning Error: key() expects parameter 1 to be array, string given in [/var/www/passbolt/src/Shell/Task/SendTestEmailTask.php, line 113] > > 2018-03-31 11:17:22 Warning: Warning (2): key() expects parameter 1 to be array, string given in [/var/www/passbolt/src/Shell/Task/SendTestEmailTask.php, line 113] > > Notice Error: String offset cast occurred in [/var/www/passbolt/src/Shell/Task/SendTestEmailTask.php, line 113] > > 2018-03-31 11:17:22 Notice: Notice (8): String offset cast occurred in [/var/www/passbolt/src/Shell/Task/SendTestEmailTask.php, line 113] > > ## Sending email from: (p ) Sending email to: [doesnotexist@passboltdummydomain.com](mailto:doesnotexist@passboltdummydomain.com) > > Trace > > A test email could not be sent. > Error: SMTP timeout. thanks for the fast reply ---
**Author:** ![kevin](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.passbolt.com/kevin/32/128_2.png) [@kevin](https://community.passbolt.com/u/kevin)\ **Post date:** [March 31, 2018, 11:26am UTC](https://community.passbolt.com/t/passbolt-is-not-sending-any-email/506/4 "2018-03-31T11:26:20Z")
> [@Sam](#): > > Warning Error: key() expects parameter 1 to be array, string given in [/var/www/passbolt/src/Shell/Task/SendTestEmailTask.php, line 112] It looks like your configuration is not following the right format. Could you make sure that your Email section in passbolt.php looks like this: ```auto 'Email' => [ 'default' => [ // Defines the default name and email of the sender of the emails. 'from' => ['passbolt@your_organization.com' => 'Passbolt'], //'charset' => 'utf-8', //'headerCharset' => 'utf-8', ], ``` ‘from’ should be an array containing the email as a key, and the name of the sender as a value. ---
**Author:** ![Sam](https://avatars.discourse-cdn.com/v4/letter/s/5f9b8f/32.png) [@Sam](https://community.passbolt.com/u/Sam)\ **Post date:** [March 31, 2018, 11:34am UTC](https://community.passbolt.com/t/passbolt-is-not-sending-any-email/506/6 "2018-03-31T11:34:53Z")
ok. I don’t even have a “passbolt.php” only a “passbolt.default.php”. I have an “app.php” with the following email-configs: > ‘EmailTransport’ =\> [ > ‘default’ =\> [ > ‘className’ =\> env(‘EMAIL\_TRANSPORT\_DEFAULT\_CLASS\_NAME’, ‘Smtp’), > // The following keys are used in SMTP transports > ‘host’ =\> env(‘EMAIL\_TRANSPORT\_DEFAULT\_HOST’, ‘localhost’), > ‘port’ =\> env(‘EMAIL\_TRANSPORT\_DEFAULT\_PORT’, 25), > ‘timeout’ =\> env(‘EMAIL\_TRANSPORT\_DEFAULT\_TIMEOUT’, 30), > ‘username’ =\> env(‘EMAIL\_TRANSPORT\_DEFAULT\_USERNAME’, null), > ‘password’ =\> env(‘EMAIL\_TRANSPORT\_DEFAULT\_PASSWORD’, null), > ‘client’ =\> env(‘EMAIL\_TRANSPORT\_DEFAULT\_CLIENT’, null), > ‘tls’ =\> env(‘EMAIL\_TRANSPORT\_DEFAULT\_TLS’, null), > ‘url’ =\> env(‘EMAIL\_TRANSPORT\_DEFAULT\_URL’, null), > ], > ‘Debug’ =\> [ > ‘className’ =\> ‘Debug’ > ], > ], > > ``` > /** > * Email delivery profiles > * > * Delivery profiles allow you to predefine various properties about email > * messages from your application and give the settings a name. This saves > * duplication across your application and makes maintenance and development > * easier. Each profile accepts a number of keys. See `Cake\Mailer\Email` > * for more information. > */ > 'Email' => [ > 'default' => [ > 'transport' => env('EMAIL_DEFAULT_TRANSPORT', 'default'), > 'from' => env('EMAIL_DEFAULT_FROM', 'you@localhost'), > //'charset' => 'utf-8', > //'headerCharset' => 'utf-8', > ], > ], > > ``` ---
**Author:** ![kevin](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.passbolt.com/kevin/32/128_2.png) [@kevin](https://community.passbolt.com/u/kevin)\ **Post date:** [March 31, 2018, 12:22pm UTC](https://community.passbolt.com/t/passbolt-is-not-sending-any-email/506/7 "2018-03-31T12:22:06Z")
passbolt.php is indeed not present in the case of a docker container environment. For the rest, I have digged a little: The error messages that you see in your console when you do a send\_test\_email do not prevent the email to be sent (it’s still a bug in our code which happens while using the docker container, which we’ll fix). The send\_test\_email command returns `A test email could not be sent. Error: SMTP timeout.`. So it looks like your smtp server can’t be reached from inside the docker container for some reason (network issue, firewall, etc…). To debug this, you could probably open a console inside your container and try to connect to your smtp server with telnet. Let me know how it goes. ---
**Author:** ![Sam](https://avatars.discourse-cdn.com/v4/letter/s/5f9b8f/32.png) [@Sam](https://community.passbolt.com/u/Sam)\ **Post date:** [April 1, 2018, 7:37am UTC](https://community.passbolt.com/t/passbolt-is-not-sending-any-email/506/8 "2018-04-01T07:37:05Z")
Thanks for digging. I could solve the problem! ---
**Author:** ![cedric](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.passbolt.com/cedric/32/3868_2.png) [@cedric](https://community.passbolt.com/u/cedric)\ **Post date:** [April 1, 2018, 7:50am UTC](https://community.passbolt.com/t/passbolt-is-not-sending-any-email/506/9 "2018-04-01T07:50:27Z")
Hi @Sam, Could you share the solution with the community. Thanks a lot ---
**Author:** ![Sam](https://avatars.discourse-cdn.com/v4/letter/s/5f9b8f/32.png) [@Sam](https://community.passbolt.com/u/Sam)\ **Post date:** [April 1, 2018, 10:24am UTC](https://community.passbolt.com/t/passbolt-is-not-sending-any-email/506/10 "2018-04-01T10:24:48Z")
I had to change the port from 465 to 587. I don’t really know why, but I think it has nothing to do with passbolt. ---
**Author:** ![system](https://canada1.discourse-cdn.com/flex031/uploads/passbolt/original/2X/b/bee7d3f9329f668000d46e9fcb2e5db1e9d31348.svg) [@system](https://community.passbolt.com/u/system)\ **Post date:** [April 6, 2018, 10:25am UTC](https://community.passbolt.com/t/passbolt-is-not-sending-any-email/506/11 "2018-04-06T10:25:15Z")
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