# PB-34421 - App/users page not load

**URL:** <https://community.passbolt.com/t/pb-34421-app-users-page-not-load/10411>\
**Category:** Installation Issues\
**Created:** [July 22, 2024, 7:17pm UTC](https://community.passbolt.com/t/pb-34421-app-users-page-not-load/10411 "2024-07-22T19:17:36Z")\
**Posts on this page:** 1\
**Showing post:** 14

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**Author:** ![max](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.passbolt.com/max/32/1528_2.png) [@max](https://community.passbolt.com/u/max)\
**Post date:** [September 18, 2024, 3:10pm UTC](https://community.passbolt.com/t/pb-34421-app-users-page-not-load/10411/14 "2024-09-18T15:10:52Z")

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Did you made any changes in the database manually like, deleting a user or a group or a gpg key? That could be an explanation why you have that issue.  
For example I see from your datacheck, 5 users and 4 gpgkeys, Does one user did not register or did you make any changes?

The error that you shared from the browser extension log should be also present on the server.

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_[View the full topic](https://community.passbolt.com/t/pb-34421-app-users-page-not-load/10411)._