# This key does not match any account

**URL:** <https://community.passbolt.com/t/this-key-does-not-match-any-account/5587>\
**Category:** Installation Issues\
**Created:** [July 15, 2022, 1:18pm UTC](https://community.passbolt.com/t/this-key-does-not-match-any-account/5587 "2022-07-15T13:18:07Z")\
**Posts on this page:** 1\
**Showing post:** 20

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**Author:** ![remy](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.passbolt.com/remy/32/17_2.png) [@remy](https://community.passbolt.com/u/remy)\
**Post date:** [July 19, 2022, 1:37pm UTC](https://community.passbolt.com/t/this-key-does-not-match-any-account/5587/20 "2022-07-19T13:37:49Z")

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Hi @yash,

I think the best at that stage would be to upgrade, since you’re using v2.4 which is from 2018.  
Best would be to create a new server on a Debian10 and migrate your data using this tutorial: [Passbolt Help | Migrate passbolt CE from install scripts to Debian package](https://help.passbolt.com/hosting/upgrade/ce/migrate-to-debian.html)

Otherwise you can try to follow the instructions provided in the healthcheck under [HELP] after the [FAIL].  
Cheers,

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_[View the full topic](https://community.passbolt.com/t/this-key-does-not-match-any-account/5587)._
