# Unable to create adminstrator account "authentification failed" \[SELINUX\] **URL:** \ **Category:** Installation Issues\ **Created:** [February 8, 2023, 1:46pm UTC](https://community.passbolt.com/t/unable-to-create-adminstrator-account-authentification-failed-selinux/6500 "2023-02-08T13:46:12Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Cedric2](https://avatars.discourse-cdn.com/v4/letter/c/df788c/32.png) [@Cedric2](https://community.passbolt.com/u/Cedric2)\ **Post date:** [February 8, 2023, 1:46pm UTC](https://community.passbolt.com/t/unable-to-create-adminstrator-account-authentification-failed-selinux/6500/1 "2023-02-08T13:46:12Z")
**Checklist** [x] I have read intro post: [https://community.passbolt.com/t/about-the-installation-issues-category/12](https://community.passbolt.com/t/about-the-installation-issues-category/12) I have read the tutorials, help and searched for similar issues I provide relevant information about my server (component names and versions, etc.) I provide a copy of my logs and healthcheck I describe the steps I have taken to trouble shoot the problem I describe the steps on how to reproduce the issue – Server operating system name and version : AlmaLinux release 9.1 (Lime Lynx) ``` Web server name and version: nginx/1.20.1 – Database server name and version: 10.5.16-MariaDB – Php version: 8.1.15 – Passbolt version: 3.9.0 ``` Status-report : ``` / __\____ _________ / /_ ____ / / /_ ``` / /_/ / \_\_ `/ / / \_\_ / \_\_ / / \_/ / **/ // (** | ) // / // / / / // \_,/_ **/** _/._ **/\_** _/_/\_\_/ ## Open source password manager for teams Passbolt PRO 3.9.0 Cakephp 4.3.7 Linux SRV-PASSBOLT.XLOCAL 5.14.0-162.6.1.el9\_1.x86\_64 #1 SMP PREEMPT\_DYNAMIC Tue Nov 15 07:49:10 EST 2022 x86\_64 x86\_64 x86\_64 GNU/Linux PHP 8.1.15 (cli) (built: Jan 31 2023 15:13:17) (NTS gcc x86\_64) mysql Ver 15.1 Distrib 10.5.16-MariaDB, for Linux (x86\_64) using EditLine wrapper gpg (GnuPG) 2.3.3 libgcrypt 1.10.0-unknown ERROR: /usr/share/php/passbolt/bin/utils.sh: ligne 64: composer : commande introuvable ``` ______ ____ / __\____ _________ / /_ ____ / / /_ ``` / /_/ / \_\_ `/ / / \_\_ / \_\_ / / \_/ / **/ // (** | ) // / // / / / // \_,/_ **/** _/._ **/\_** _/_/\_\_/ ## Open source password manager for teams ## Healthcheck shell Environment [PASS] PHP version 8.1.15. [PASS] PCRE compiled with unicode support. [PASS] The temporary directory and its content are writable and not executable. [PASS] The logs directory and its content are writable. [PASS] GD or Imagick extension is installed. [PASS] Intl extension is installed. [PASS] Mbstring extension is installed. Config files [PASS] The application config file is present [PASS] The passbolt config file is present Core config [PASS] Debug mode is off. [PASS] Cache is working. [PASS] Unique value set for security.salt [PASS] Full base url is set to [https://srv-passbolt.x.local/](https://srv-passbolt.x.local/) [PASS] App.fullBaseUrl validation OK. [PASS] /healthcheck/status is reachable. SSL Certificate [FAIL] SSL peer certificate does not validate [FAIL] Hostname does not match when validating certificates. [WARN] Using a self-signed certificate [HELP] Check [https://help.passbolt.com/faq/hosting/troubleshoot-ssl](https://help.passbolt.com/faq/hosting/troubleshoot-ssl) [HELP] cURL Error (60) SSL certificate problem: unable to get local issuer certificate Database [PASS] The application is able to connect to the database [PASS] 46 tables found [PASS] Some default content is present [PASS] The database schema up to date. GPG Configuration [PASS] PHP GPG Module is installed and loaded. [PASS] The environment variable GNUPGHOME is set to /var/lib/passbolt/.gnupg. [PASS] The directory /var/lib/passbolt/.gnupg containing the keyring is writable by the webserver user. [PASS] The server OpenPGP key is not the default one [PASS] The public key file is defined in /etc/passbolt/passbolt.php and readable. [PASS] The private key file is defined in /etc/passbolt/passbolt.php and readable. [PASS] The server key fingerprint matches the one defined in /etc/passbolt/passbolt.php. [PASS] The server public key defined in the /etc/passbolt/passbolt.php (or environment variables) is in the keyring. [PASS] There is a valid email id defined for the server key. [PASS] The public key can be used to encrypt a message. [PASS] The private key can be used to sign a message. [PASS] The public and private keys can be used to encrypt and sign a message. [PASS] The private key can be used to decrypt a message. [PASS] The private key can be used to decrypt and verify a message. [PASS] The public key can be used to verify a signature. [PASS] The server public key format is Gopengpg compatible. [PASS] The server private key format is Gopengpg compatible. Application configuration [FAIL] Could not connect to passbolt repository to check versions It is not possible check if your version is up to date. [HELP] Check the network configuration to allow this script to check for updates. [PASS] Passbolt is configured to force SSL use. [PASS] App.fullBaseUrl is set to HTTPS. [PASS] Selenium API endpoints are disabled. [PASS] Search engine robots are told not to index content. [PASS] Registration is closed, only administrators can add users. [WARN] Host availability checking is disabled. [HELP] Make sure this instance is not publicly available on the internet. [HELP] Or set the PASSBOLT\_EMAIL\_VALIDATE\_MX environment variable to true. [HELP] Or set passbolt.email.validate.mx to true in /etc/passbolt/passbolt.php. [PASS] Serving the compiled version of the javascript app. [PASS] All email notifications will be sent. JWT Authentication [PASS] The JWT Authentication plugin is enabled [PASS] The /etc/passbolt/jwt/ directory is not writable. [PASS] A valid JWT key pair was found SMTP Settings [PASS] The SMTP Settings plugin is enabled. [PASS] SMTP Settings coherent. You may send a test email to validate them. [PASS] The SMTP Settings source is: database. [WARN] The SMTP Settings plugin endpoints are enabled. [HELP] It is recommended to disable the plugin endpoints. [HELP] Set the PASSBOLT\_SECURITY\_SMTP\_SETTINGS\_ENDPOINTS\_DISABLED environment variable to true. [HELP] Or set passbolt.security.smtpSettings.endpointsDisabled to true in /etc/passbolt/passbolt.php. [FAIL] 3 error(s) found. Hang in there! ``` ______ ____ / __\____ _________ / /_ ____ / / /_ ``` / /_/ / \_\_ `/ / / \_\_ / \_\_ / / \_/ / **/ // (** | ) // / // / / / // \_,/_ **/** _/._ **/\_** _/_/\_\_/ ## Open source password manager for teams ## Cleanup shell (dry-run) No issue found, data looks squeaky clean! ``` ______ ____ / __\____ _________ / /_ ____ / / /_ ``` / /_/ / \_\_ `/ / / \_\_ / \_\_ / / \_/ / **/ // (** | ) // / // / / / // \_,/_ **/** _/._ **/\_** _/_/\_\_/ ## Open source password manager for teams Data check shell [PASS] Data integrity for AuthenticationTokens. [PASS] Can validate: 1/1 [PASS] Data integrity for Comments. [PASS] Can validate: 0/0 [PASS] Data integrity for Favorites. [PASS] Can validate: 0/0 [PASS] Data integrity for Gpgkeys. [PASS] Can encrypt: 1/1 [PASS] Pass validation service checks: 1/1 [PASS] Entity data and armored key data matches: 1/1 [PASS] Is not expired: 1/1 [PASS] Is armored key format valid: 1/1 [PASS] Data integrity for Groups. [PASS] Can validate: 0/0 [PASS] Data integrity for Profiles. [PASS] Can validate: 1/1 [PASS] Data integrity for Resources. [PASS] Can validate: 0/0 [PASS] Data integrity for Secrets. [PASS] Can validate: 0/0 [PASS] Data integrity for Users. [PASS] Can validate: 1/1 2023-02-08 13:21:42 warning: Warning (2): file\_get\_contents(/etc/passbolt/gpg/serverkey.asc): Failed to open stream: No such file or directory in [/usr/share/php/passbolt/src/Utility/Healthchecks/GpgHealthchecks.php, line 456] 2023-02-08 13:21:42 warning: Warning (2): file\_get\_contents(/etc/passbolt/gpg/serverkey\_private.asc): Failed to open stream: No such file or directory in [/usr/share/php/passbolt/src/Utility/Healthchecks/GpgHealthchecks.php, line 458] 2023-02-08 13:24:05 warning: Warning (2): Undefined array key “options” in [/usr/share/php/passbolt/plugins/PassboltCe/WebInstaller/templates/Config/passbolt.php, line 32] 2023-02-08 13:24:05 warning: Warning (2): Trying to access array offset on value of type null in [/usr/share/php/passbolt/plugins/PassboltCe/WebInstaller/templates/Config/passbolt.php, line 32] 2023-02-08 13:24:05 warning: Warning (2): Undefined array key “options” in [/usr/share/php/passbolt/plugins/PassboltCe/WebInstaller/templates/Config/passbolt.php, line 60] 2023-02-08 13:24:05 warning: Warning (2): Trying to access array offset on value of type null in [/usr/share/php/passbolt/plugins/PassboltCe/WebInstaller/templates/Config/passbolt.php, line 60] 2023-02-08 13:24:05 warning: Warning (2): Undefined array key “options” in [/usr/share/php/passbolt/plugins/PassboltCe/WebInstaller/templates/Config/passbolt.php, line 63] 2023-02-08 13:24:05 warning: Warning (2): Trying to access array offset on value of type null in [/usr/share/php/passbolt/plugins/PassboltCe/WebInstaller/templates/Config/passbolt.php, line 63] 2023-02-08 13:24:07 warning: Warning (2): chmod(): Operation not permitted in [/usr/share/php/passbolt/plugins/PassboltCe/WebInstaller/src/Service/WebInstallerChangeConfigFolderPermissionService.php, line 52] 2023-02-08 13:24:07 warning: Warning (2): chmod(): Operation not permitted in [/usr/share/php/passbolt/plugins/PassboltCe/WebInstaller/src/Service/WebInstallerChangeConfigFolderPermissionService.php, line 52] 2023-02-08 13:24:07 warning: Warning (2): chmod(): Operation not permitted in [/usr/share/php/passbolt/plugins/PassboltCe/WebInstaller/src/Service/WebInstallerChangeConfigFolderPermissionService.php, line 52] 2023-02-08 13:24:07 warning: Warning (2): chmod(): Operation not permitted in [/usr/share/php/passbolt/plugins/PassboltCe/WebInstaller/src/Service/WebInstallerChangeConfigFolderPermissionService.php, line 52] 2023-02-08 13:24:07 warning: Warning (2): chmod(): Operation not permitted in [/usr/share/php/passbolt/plugins/PassboltCe/WebInstaller/src/Service/WebInstallerChangeConfigFolderPermissionService.php, line 52] 2023-02-08 13:25:27 error: [Cake\Http\Exception\InternalErrorException] The authentication failed. in /usr/share/php/passbolt/src/Controller/Auth/AuthLoginController.php on line 93 Request URL: /auth/login.json?api-version=v2 Client IP: 172._._.\* 2023-02-08 13:25:27 error: The authentication failed. 2023-02-08 13:25:27 error: #0 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Controller/Controller.php(539): App\Controller\Auth\AuthLoginController-\>loginPost() #1 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Controller/ControllerFactory.php(140): Cake\Controller\Controller-\>invokeAction() #2 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Controller/ControllerFactory.php(115): Cake\Controller\ControllerFactory-\>handle() #3 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/BaseApplication.php(317): Cake\Controller\ControllerFactory-\>invoke() #4 /usr/share/php/passbolt/src/Application.php(131): Cake\Http\BaseApplication-\>handle() #5 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(77): App\Application-\>handle() #6 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Middleware/SecurityHeadersMiddleware.php(255): Cake\Http\Runner-\>handle() #7 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Cake\Http\Middleware\SecurityHeadersMiddleware-\>process() #8 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Middleware/CsrfProtectionMiddleware.php(138): Cake\Http\Runner-\>handle() #9 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Cake\Http\Middleware\CsrfProtectionMiddleware-\>process() #10 /usr/share/php/passbolt/plugins/PassboltCe/JwtAuthentication/src/Middleware/JwtCsrfDetectionMiddleware.php(55): Cake\Http\Runner-\>handle() #11 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Passbolt\JwtAuthentication\Middleware\JwtCsrfDetectionMiddleware-\>process() #12 /usr/share/php/passbolt/src/Middleware/GpgAuthHeadersMiddleware.php(40): Cake\Http\Runner-\>handle() #13 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): App\Middleware\GpgAuthHeadersMiddleware-\>process() #14 /usr/share/php/passbolt/plugins/PassboltCe/Locale/src/Middleware/LocaleMiddleware.php(47): Cake\Http\Runner-\>handle() #15 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Passbolt\Locale\Middleware\LocaleMiddleware-\>process() #16 /usr/share/php/passbolt/plugins/PassboltCe/MultiFactorAuthentication/src/Middleware/InjectMfaFormMiddleware.php(66): Cake\Http\Runner-\>handle() #17 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Passbolt\MultiFactorAuthentication\Middleware\InjectMfaFormMiddleware-\>process() #18 /usr/share/php/passbolt/plugins/PassboltCe/MultiFactorAuthentication/src/Middleware/MfaRequiredCheckMiddleware.php(82): Cake\Http\Runner-\>handle() #19 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Passbolt\MultiFactorAuthentication\Middleware\MfaRequiredCheckMiddleware-\>process() #20 /usr/share/php/passbolt/vendor/cakephp/authentication/src/Middleware/AuthenticationMiddleware.php(124): Cake\Http\Runner-\>handle() #21 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Authentication\Middleware\AuthenticationMiddleware-\>process() #22 /usr/share/php/passbolt/plugins/PassboltCe/JwtAuthentication/src/Middleware/JwtDestroySessionMiddleware.php(43): Cake\Http\Runner-\>handle() #23 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Passbolt\JwtAuthentication\Middleware\JwtDestroySessionMiddleware-\>process() #24 /usr/share/php/passbolt/src/Middleware/SessionAuthPreventDeletedUsersMiddleware.php(46): Cake\Http\Runner-\>handle() #25 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): App\Middleware\SessionAuthPreventDeletedUsersMiddleware-\>process() #26 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Middleware/BodyParserMiddleware.php(162): Cake\Http\Runner-\>handle() #27 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Cake\Http\Middleware\BodyParserMiddleware-\>process() #28 /usr/share/php/passbolt/src/Middleware/SessionPreventExtensionMiddleware.php(66): Cake\Http\Runner-\>handle() #29 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): App\Middleware\SessionPreventExtensionMiddleware-\>process() #30 /usr/share/php/passbolt/plugins/PassboltCe/JwtAuthentication/src/Middleware/JwtRouteFilterMiddleware.php(47): Cake\Http\Runner-\>handle() #31 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Passbolt\JwtAuthentication\Middleware\JwtRouteFilterMiddleware-\>process() #32 /usr/share/php/passbolt/plugins/PassboltCe/JwtAuthentication/src/Middleware/JwtAuthDetectionMiddleware.php(58): Cake\Http\Runner-\>handle() #33 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Passbolt\JwtAuthentication\Middleware\JwtAuthDetectionMiddleware-\>process() #34 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Routing/Middleware/RoutingMiddleware.php(161): Cake\Http\Runner-\>handle() #35 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Cake\Routing\Middleware\RoutingMiddleware-\>process() #36 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Routing/Middleware/AssetMiddleware.php(77): Cake\Http\Runner-\>handle() #37 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Cake\Routing\Middleware\AssetMiddleware-\>process() #38 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Error/Middleware/ErrorHandlerMiddleware.php(126): Cake\Http\Runner-\>handle() #39 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Cake\Error\Middleware\ErrorHandlerMiddleware-\>process() #40 /usr/share/php/passbolt/src/Middleware/ContentSecurityPolicyMiddleware.php(39): Cake\Http\Runner-\>handle() #41 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): App\Middleware\ContentSecurityPolicyMiddleware-\>process() #42 /usr/share/php/passbolt/src/Middleware/ContainerInjectorMiddleware.php(54): Cake\Http\Runner-\>handle() #43 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): App\Middleware\ContainerInjectorMiddleware-\>process() #44 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(58): Cake\Http\Runner-\>handle() #45 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Server.php(90): Cake\Http\Runner-\>run() #46 /usr/share/php/passbolt/webroot/index.php(40): Cake\Http\Server-\>run() #47 {main} 2023-02-08 13:25:36 error: [Cake\Http\Exception\BadRequestException] The user does not exist or is already active. in /usr/share/php/passbolt/src/Service/Users/UserGetService.php on line 85 Request URL: /setup/start/4b062c30-8ab2-4d6a-863b-4f0519dab3ab/fed0c213-8588-47a5-b544-39904dca3412.json?api-version=v2 Client IP: 172._._.\* 2023-02-08 13:25:42 error: [Cake\Http\Exception\BadRequestException] The user does not exist or is already active. in /usr/share/php/passbolt/src/Service/Users/UserGetService.php on line 85 Request URL: /setup/start/4b062c30-8ab2-4d6a-863b-4f0519dab3ab/fed0c213-8588-47a5-b544-39904dca3412.json?api-version=v2 Client IP: 172._._.\* 2023-02-08 13:25:43 error: [Cake\Http\Exception\BadRequestException] The user does not exist or is already active. in /usr/share/php/passbolt/src/Service/Users/UserGetService.php on line 85 Request URL: /setup/install/4b062c30-8ab2-4d6a-863b-4f0519dab3ab/fed0c213-8588-47a5-b544-39904dca3412.json?api-version=v2 Referer URL: [https://srv-passbolt.x.local/setup/install/4b062c30-8ab2-4d6a-863b-4f0519dab3ab/fed0c213-8588-47a5-b544-39904dca3412?locale=fr-FR&first-install=1](https://srv-passbolt.x.local/setup/install/4b062c30-8ab2-4d6a-863b-4f0519dab3ab/fed0c213-8588-47a5-b544-39904dca3412?locale=fr-FR&first-install=1) Client IP: 172._._.\* ---
**Author:** ![Cedric2](https://avatars.discourse-cdn.com/v4/letter/c/df788c/32.png) [@Cedric2](https://community.passbolt.com/u/Cedric2)\ **Post date:** [February 8, 2023, 1:50pm UTC](https://community.passbolt.com/t/unable-to-create-adminstrator-account-authentification-failed-selinux/6500/2 "2023-02-08T13:50:18Z")
Hi everyone, After installing passbolt Pro on a server test, I tried to install it to a clean server for production. After installing it, I can’t create the administrator account. First time, i’ve the message “authentication failed” and after I just have to log in with a enxisting account, but I don’t have one… I reinstalled it many times, but same error. I hope you can help 🙂 Thank you ---
**Author:** ![antony](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.passbolt.com/antony/32/3130_2.png) [@antony](https://community.passbolt.com/u/antony)\ **Post date:** [February 8, 2023, 2:29pm UTC](https://community.passbolt.com/t/unable-to-create-adminstrator-account-authentification-failed-selinux/6500/3 "2023-02-08T14:29:05Z")
Hello @Cedric2, thanks for all the logs you shared. May this problem be related to the issue you were experiencing a few weeks ago? Can you confirm that the owner of /usr/share/php/passbolt/.gnupg/pubring.kbx is www-data:www-data? Does your server has time synchronization (NTP) enabled ? Thanks in advance. ---
**Author:** ![Cedric2](https://avatars.discourse-cdn.com/v4/letter/c/df788c/32.png) [@Cedric2](https://community.passbolt.com/u/Cedric2)\ **Post date:** [February 8, 2023, 2:33pm UTC](https://community.passbolt.com/t/unable-to-create-adminstrator-account-authentification-failed-selinux/6500/4 "2023-02-08T14:33:13Z")
Hi antony, It was the first thing I checked 😉 Pubring is own by nginx, so this is ok. NTP is enabled and is working. I’m using Firefox ESR, but I use it since the beginning and didn’t have other issues. I may try with another browser mais I don’t know how to restart the web installation setup right now. Regards ---
**Author:** ![antony](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.passbolt.com/antony/32/3130_2.png) [@antony](https://community.passbolt.com/u/antony)\ **Post date:** [February 8, 2023, 3:12pm UTC](https://community.passbolt.com/t/unable-to-create-adminstrator-account-authentification-failed-selinux/6500/5 "2023-02-08T15:12:49Z")
Please set the rights on files that are in _/etc/passbolt/gpg_ to nginx:nginx The datacheck shows warning “Failed to open stream” Thanks in advance. ---
**Author:** ![Cedric2](https://avatars.discourse-cdn.com/v4/letter/c/df788c/32.png) [@Cedric2](https://community.passbolt.com/u/Cedric2)\ **Post date:** [February 9, 2023, 3:25pm UTC](https://community.passbolt.com/t/unable-to-create-adminstrator-account-authentification-failed-selinux/6500/6 "2023-02-09T15:25:16Z")
Hi antony, I did this but didn’t worked. I reinstalled from scratch on another server, but without SSL, and it worked. I had some problems just after “trying” to put the certificates. This is very strange… ---
**Author:** ![Cedric2](https://avatars.discourse-cdn.com/v4/letter/c/df788c/32.png) [@Cedric2](https://community.passbolt.com/u/Cedric2)\ **Post date:** [February 24, 2023, 10:56am UTC](https://community.passbolt.com/t/unable-to-create-adminstrator-account-authentification-failed-selinux/6500/7 "2023-02-24T10:56:57Z")
Bonjour, Grâce à @max et @clayton, le souci a été résolu. Cela venait de SE LINUX qui n’avait pas les bons droits. Cela a été résolu grâce aux commandes suivantes : > #setsebool -P httpd\_use\_gpg=on > #setsebool -P gpg\_web\_anon\_write=on > #semanage permissive -a gpg\_web\_t Nous avons eu confirmation de ce souci en voyant que le processus “setroubleshootd” prenait beaucoup de ressources CPU, et en vérifiant les logs en faisant : > #tail -f /var/log/audit/audit.log Plusieurs erreurs apparaissaient dont : > type=AVC msg=audit(1677225939.076:3158): avc: denied { getattr } for pid=21057 comm=“gpg” path=“/run/user/989/gnupg/d.51ock8mbjgy5imwtzxjtijzc/S.gpg-agent” dev=“tmpfs” ino=31748 scontext=system\_u:system\_r:httpd\_t:s0 tcontext=system\_u:object\_r:user\_tmp\_t:s0 tclass=sock\_file permissive=0 Merci encore à eux 😉 * * * Hi, Thanks to @max and @clayton, the issue has been resolved. It was from SE LINUX which didn’t have the right permissions. This was resolved with the following commands: > #setsebool -P httpd\_use\_gpg=on > #setsebool -P gpg\_web\_anon\_write=on > #semanage permissive -a gpg\_web\_t We had confirmation of this problem by seeing that the “setroubleshootd” process was taking a lot of CPU resources, and by checking the logs by doing: > #tail -f /var/log/audit/audit.log Several errors appeared including: > type=AVC msg=audit(1677225939.076:3158): avc: denied { getattr } for pid=21057 comm=“gpg” path=“/run/user/989/gnupg/d.51ock8mbjgy5imwtzxjtijzc/S.gpg-agent” dev=“tmpfs” ino=31748 scontext=system\_u:system\_r:httpd\_t:s0 tcontext=system\_u:object\_r:user\_tmp\_t:s0 tclass=sock\_file permissive=0 Thanks again to them 😉 ---
**Author:** ![max](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.passbolt.com/max/32/1528_2.png) [@max](https://community.passbolt.com/u/max)\ **Post date:** [February 24, 2023, 10:57am UTC](https://community.passbolt.com/t/unable-to-create-adminstrator-account-authentification-failed-selinux/6500/8 "2023-02-24T10:57:47Z")
Thanks for sharing it with the community @Cedric2 !