Unable to decrypt passwords

@mayday010 They don’t have to be the same version, so it’s okay to do the newer one.

Ok, so you followed a process like this post about recovering without email and were able to get back in but the passwords are not decrypting.

Since your key works, I would recommend:

  • reinstalling the most updated browser addon and doing the recover steps again.
  • Check the logs folder in the passbolt root for both debug.log and error.log files - make them if they are missing, and see if there are errors.
  • Also which browser/version are you using?