# Unable to scan QR Code **URL:** \ **Category:** Installation Issues\ **Created:** [November 28, 2021, 6:09pm UTC](https://community.passbolt.com/t/unable-to-scan-qr-code/4497 "2021-11-28T18:09:04Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![solaire](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.passbolt.com/solaire/32/1718_2.png) [@solaire](https://community.passbolt.com/u/solaire)\ **Post date:** [November 28, 2021, 6:09pm UTC](https://community.passbolt.com/t/unable-to-scan-qr-code/4497/1 "2021-11-28T18:09:04Z")
Hi, I have a problem with scanning QR code for mobile app. **What I’ve done ([https://blog.passbolt.com/passbolt-mobile-app-is-here-e36f6cb9339b](https://blog.passbolt.com/passbolt-mobile-app-is-here-e36f6cb9339b)):** 1. Added those variables to my docker container: ```bash PASSBOLT_PLUGINS_JWT_AUTHENTICATION_ENABLED=TRUE PASSBOLT_PLUGINS_MOBILE_ENABLED=TRUE ``` 1. Created folder: ```bash sudo mkdir -m=770 /etc/passbolt/jwt sudo chown www-data:www-data /etc/passbolt/jwt/ ``` 1. Created jwt keys ```bash sudo su -s /bin/bash -c "/usr/share/php/passbolt/bin/cake passbolt create_jwt_keys" www-data ``` Next, I’ve open the browser, selected mobile app, clicked Start and I’ve scanned QR code. The information that I’ve got is `Something went wrong`. I’ve checked the logs and it seems to be in some loop because only those appears all the time: **Logs:** ```auto 6 (KHTML, like Gecko) Chrome/96.0.4664.55 Safari/537.36 Edg/96.0.1054.34" 87.207.107.20 - - [28/Nov/2021:19:04:55 +0100] "GET /mobile/transfers/3ec19563-b946-43de-98ea-0a0f9f901426.json?api-version=v2 HTTP/2.0" 200 718 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.55 Safari/537.36 Edg/96.0.1054.34" 87.207.107.20 - - [28/Nov/2021:19:04:55 +0100] "GET /mobile/transfers/3ec19563-b946-43de-98ea-0a0f9f901426.json?api-version=v2 HTTP/2.0" 200 718 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.55 Safari/537.36 Edg/96.0.1054.34" 87.207.107.20 - - [28/Nov/2021:19:04:55 +0100] "GET /mobile/transfers/3ec19563-b946-43de-98ea-0a0f9f901426.json?api-version=v2 HTTP/2.0" 200 718 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.55 Safari/537.36 Edg/96.0.1054.34" 87.207.107.20 - - [28/Nov/2021:19:04:56 +0100] "GET /mobile/transfers/3ec19563-b946-43de-98ea-0a0f9f901426.json?api-version=v2 HTTP/2.0" 200 718 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.55 Safari/537.36 Edg/96.0.1054.34" 2021/11/28 19:04:56 [info] 151#151: *2025 peer closed connection in SSL handshake while SSL handshaking, client: 87.207.107.20, server: 0.0.0.0:443 87.207.107.20 - - [28/Nov/2021:19:04:56 +0100] "GET /mobile/transfers/3ec19563-b946-43de-98ea-0a0f9f901426.json?api-version=v2 HTTP/2.0" 200 718 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.55 Safari/537.36 Edg/96.0.1054.34" 87.207.107.20 - - [28/Nov/2021:19:04:56 +0100] "GET /mobile/transfers/3ec19563-b946-43de-98ea-0a0f9f901426.json?api-version=v2 HTTP/2.0" 200 718 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.55 Safari/537.36 Edg/96.0.1054.34" 87.207.107.20 - - [28/Nov/2021:19:04:57 +0100] "GET /mobile/transfers/3ec19563-b946-43de-98ea-0a0f9f901426.json?api-version=v2 HTTP/2.0" 200 718 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.55 Safari/537.36 Edg/96.0.1054.34" 87.207.107.20 - - [28/Nov/2021:19:04:57 +0100] "GET /mobile/transfers/3ec19563-b946-43de-98ea-0a0f9f901426.json?api-version=v2 HTTP/2.0" 200 718 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.55 Safari/537.36 Edg/96.0.1054.34" 87.207.107.20 - - [28/Nov/2021:19:04:57 +0100] "GET /mobile/transfers/3ec19563-b946-43de-98ea-0a0f9f901426.json?api-version=v2 HTTP/2.0" 200 718 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.55 Safari/537.36 Edg/96.0.1054.34" 87.207.107.20 - - [28/Nov/2021:19:04:58 +0100] "GET /mobile/transfers/3ec19563-b946-43de-98ea-0a0f9f901426.json?api-version=v2 HTTP/2.0" 200 718 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.55 Safari/537.36 Edg/96.0.1054.34" 87.207.107.20 - - [28/Nov/2021:19:04:58 +0100] "GET /mobile/transfers/3ec19563-b946-43de-98ea-0a0f9f901426.json?api-version=v2 HTTP/2.0" 200 718 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.55 Safari/537.36 Edg/96.0.1054.34" 87.207.107.20 - - [28/Nov/2021:19:04:58 +0100] "GET /mobile/transfers/3ec19563-b946-43de-98ea-0a0f9f901426.json?api-version=v2 HTTP/2.0" 200 718 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.55 Safari/537.36 Edg/96.0.1054.34" 87.207.107.20 - - [28/Nov/2021:19:04:59 +0100] "GET /mobile/transfers/3ec19563-b946-43de-98ea-0a0f9f901426.json?api-version=v2 HTTP/2.0" 200 718 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.55 Safari/537.36 Edg/96.0.1054.34" 87.207.107.20 - - [28/Nov/2021:19:04:59 +0100] "GET /mobile/transfers/3ec19563-b946-43de-98ea-0a0f9f901426.json?api-version=v2 HTTP/2.0" 200 718 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.55 Safari/537.36 Edg/96.0.1054.34" 87.207.107.20 - - [28/Nov/2021:19:04:59 +0100] "GET /mobile/transfers/3ec19563-b946-43de-98ea-0a0f9f901426.json?api-version=v2 HTTP/2.0" 200 718 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.55 Safari/537.36 Edg/96.0.1054.34" 87.207.107.20 - - [28/Nov/2021:19:05:00 +0100] "GET /mobile/transfers/3ec19563-b946-43de-98ea-0a0f9f901426.json?api-version=v2 HTTP/2.0" 200 718 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.55 Safari/537.36 Edg/96.0.1054.34" 87.207.107.20 - - [28/Nov/2021:19:05:00 +0100] "GET /mobile/transfers/3ec19563-b946-43de-98ea-0a0f9f901426.json?api-version=v2 HTTP/2.0" 200 718 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.55 Safari/537.36 Edg/96.0.1054.34" 87.207.107.20 - - [28/Nov/2021:19:05:00 +0100] "GET /mobile/transfers/3ec19563-b946-43de-98ea-0a0f9f901426.json?api-version=v2 HTTP/2.0" 200 718 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.55 Safari/537.36 Edg/96.0.1054.34" 87.207.107.20 - - [28/Nov/2021:19:05:01 +0100] "GET /mobile/transfers/3ec19563-b946-43de-98ea-0a0f9f901426.json?api-version=v2 HTTP/2.0" 200 718 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.55 Safari/537.36 Edg/96.0.1054.34" 87.207.107.20 - - [28/Nov/2021:19:05:01 +0100] "GET /mobile/transfers/3ec19563-b946-43de-98ea-0a0f9f901426.json?api-version=v2 HTTP/2.0" 200 718 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.55 Safari/537.36 Edg/96.0.1054.34" 87.207.107.20 - - [28/Nov/2021:19:05:01 +0100] "GET /mobile/transfers/3ec19563-b946-43de-98ea-0a0f9f901426.json?api-version=v2 HTTP/2.0" 200 718 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.55 Safari/537.36 Edg/96.0.1054.34" 87.207.107.20 - - [28/Nov/2021:19:05:02 +0100] "GET /mobile/transfers/3ec19563-b946-43de-98ea-0a0f9f901426.json?api-version=v2 HTTP/2.0" 200 718 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.55 Safari/537.36 Edg/96.0.1054.34" 87.207.107.20 - - [28/Nov/2021:19:05:02 +0100] "GET /mobile/transfers/3ec19563-b946-43de-98ea-0a0f9f901426.json?api-version=v2 HTTP/2.0" 200 718 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.55 Safari/537.36 Edg/96.0.1054.34" 87.207.107.20 - - [28/Nov/2021:19:05:02 +0100] "GET /mobile/transfers/3ec19563-b946-43de-98ea-0a0f9f901426.json?api-version=v2 HTTP/2.0" 200 718 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.55 Safari/537.36 Edg/96.0.1054.34" 87.207.107.20 - - [28/Nov/2021:19:05:03 +0100] "GET /mobile/transfers/3ec19563-b946-43de-98ea-0a0f9f901426.json?api-version=v2 HTTP/2.0" 200 718 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.55 Safari/537.36 Edg/96.0.1054.34" 87.207.107.20 - - [28/Nov/2021:19:05:03 +0100] "GET /mobile/transfers/3ec19563-b946-43de-98ea-0a0f9f901426.json?api-version=v2 HTTP/2.0" 200 718 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.55 Safari/537.36 Edg/96.0.1054.34" 87.207.107.20 - - [28/Nov/2021:19:05:03 +0100] "GET /mobile/transfers/3ec19563-b946-43de-98ea-0a0f9f901426.json?api-version=v2 HTTP/2.0" 200 718 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.55 Safari/537.36 Edg/96.0.1054.34" 87.207.107.20 - - [28/Nov/2021:19:05:04 +0100] "GET /mobile/transfers/3ec19563-b946-43de-98ea-0a0f9f901426.json?api-version=v2 HTTP/2.0" 200 718 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.55 Safari/537.36 Edg/96.0.1054.34" 87.207.107.20 - - [28/Nov/2021:19:05:04 +0100] "GET /mobile/transfers/3ec19563-b946-43de-98ea-0a0f9f901426.json?api-version=v2 HTTP/2.0" 200 718 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.55 Safari/537.36 Edg/96.0.1054.34" 87.207.107.20 - - [28/Nov/2021:19:05:04 +0100] "GET /mobile/transfers/3ec19563-b946-43de-98ea-0a0f9f901426.json?api-version=v2 HTTP/2.0" 200 718 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.55 Safari/537.36 Edg/96.0.1054.34" 87.207.107.20 - - [28/Nov/2021:19:05:05 +0100] "GET /mobile/transfers/3ec19563-b946-43de-98ea-0a0f9f901426.json?api-version=v2 HTTP/2.0" 200 718 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.55 Safari/537.36 Edg/96.0.1054.34" 87.207.107.20 - - [28/Nov/2021:19:05:05 +0100] "GET /mobile/transfers/3ec19563-b946-43de-98ea-0a0f9f901426.json?api-version=v2 HTTP/2.0" 200 718 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.55 Safari/537.36 Edg/96.0.1054.34" 87.207.107.20 - - [28/Nov/2021:19:05:05 +0100] "GET /mobile/transfers/3ec19563-b946-43de-98ea-0a0f9f901426.json?api-version=v2 HTTP/2.0" 200 718 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.55 Safari/537.36 Edg/96.0.1054.34" 87.207.107.20 - - [28/Nov/2021:19:05:06 +0100] "GET /mobile/transfers/3ec19563-b946-43de-98ea-0a0f9f901426.json?api-version=v2 HTTP/2.0" 200 718 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.55 Safari/537.36 Edg/96.0.1054.34" ``` **Environment:** Passbolt: docker Version: 3.3.1 Mobile: Passbolt Android App version 1.0.0 **Additional information** On iOS works without any problem. The issue occurs only on Android app ---
**Author:** ![msantangelo](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.passbolt.com/msantangelo/32/2553_2.png) [@msantangelo](https://community.passbolt.com/u/msantangelo)\ **Post date:** [November 30, 2021, 7:14pm UTC](https://community.passbolt.com/t/unable-to-scan-qr-code/4497/2 "2021-11-30T19:14:05Z")
Having the same issue - no IOS devices to test with though. It tries to scan the QR code, then says “Something went wrong” or just never scans it. ---
**Author:** ![max](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.passbolt.com/max/32/1528_2.png) [@max](https://community.passbolt.com/u/max)\ **Post date:** [December 1, 2021, 8:05am UTC](https://community.passbolt.com/t/unable-to-scan-qr-code/4497/3 "2021-12-01T08:05:27Z")
@solaire, if you go to your passbolt instance url through chrome browser on your mobile device, can you reach it? ---
**Author:** ![solaire](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.passbolt.com/solaire/32/1718_2.png) [@solaire](https://community.passbolt.com/u/solaire)\ **Post date:** [December 1, 2021, 4:03pm UTC](https://community.passbolt.com/t/unable-to-scan-qr-code/4497/4 "2021-12-01T16:03:37Z")
@max, yes I can reach it. ---
**Author:** ![max](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.passbolt.com/max/32/1528_2.png) [@max](https://community.passbolt.com/u/max)\ **Post date:** [December 1, 2021, 4:09pm UTC](https://community.passbolt.com/t/unable-to-scan-qr-code/4497/5 "2021-12-01T16:09:12Z")
Ok, as I explained here [Android App Something went wrong - #10 by max](https://community.passbolt.com/t/android-app-something-went-wrong/4493/10) We will release a new version of the Android App with a fix that should unlock you. I will keep you posted 🙂 Thanks! ---
**Author:** ![solaire](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.passbolt.com/solaire/32/1718_2.png) [@solaire](https://community.passbolt.com/u/solaire)\ **Post date:** [December 8, 2021, 3:23pm UTC](https://community.passbolt.com/t/unable-to-scan-qr-code/4497/6 "2021-12-08T15:23:31Z")
After upgrading Passbolt Mobile App to version 1.1.0 and Passbolt to version 3.4.0-ce I’m still not able to connect Mobile App to my Passbolt using an Android device. ---
**Author:** ![AnatomicJC](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.passbolt.com/anatomicjc/32/962_2.png) [@AnatomicJC](https://community.passbolt.com/u/AnatomicJC)\ **Post date:** [December 13, 2021, 1:20pm UTC](https://community.passbolt.com/t/unable-to-scan-qr-code/4497/7 "2021-12-13T13:20:04Z")
Hi @solaire 👋 If I understand well, you are able to use passbolt app on iOS but it fails on Android. Can you tell us more about your environment ? Which Android phone model do you own ? With which android version ? Are you using a custom Android ROM ? rooted ? Are you using HTTPS ? If yes, how do you manage certificates ? Are you able to reach your self-hosted passbolt instance in a web browser from your Android phone ? Thanks ! ---
**Author:** ![solaire](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.passbolt.com/solaire/32/1718_2.png) [@solaire](https://community.passbolt.com/u/solaire)\ **Post date:** [December 13, 2021, 5:14pm UTC](https://community.passbolt.com/t/unable-to-scan-qr-code/4497/8 "2021-12-13T17:14:44Z")
Hi @AnatomicJC Yes, I’m able to use passbolt app on iOS. My environment: Phone: Samsung Galaxy A40 OS: Android 11 Custom ROM: No HTTPS: Yes, I’ve bought an SSL certificate I’m able to reach my passbolt from my Android phone. Best regards 🙂 ---
**Author:** ![AnatomicJC](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.passbolt.com/anatomicjc/32/962_2.png) [@AnatomicJC](https://community.passbolt.com/u/AnatomicJC)\ **Post date:** [December 13, 2021, 7:47pm UTC](https://community.passbolt.com/t/unable-to-scan-qr-code/4497/9 "2021-12-13T19:47:10Z")
Thanks for your answer. I thought about one more thing we can check. Can you check if your certificate is well configured by testing your instance here: [SSL Checker](https://www.sslshopper.com/ssl-checker.html) As an example, a wrong result will show you a missing intermediate chain certificate: ![image](https://canada1.discourse-cdn.com/flex031/uploads/passbolt/original/2X/3/364f37a13d14c306f1b7db96aeba748b87c29e2a.jpeg) A well configured SSL certificate looks like this: ![image](https://canada1.discourse-cdn.com/flex031/uploads/passbolt/original/2X/d/d0d6920417e6f88ca12a54b886440d4e16800be5.jpeg) I already seen some webservers working on some browsers and not on others because of this missing intermediate certificate. Let me know 🙂 ---
**Author:** ![AnatomicJC](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.passbolt.com/anatomicjc/32/962_2.png) [@AnatomicJC](https://community.passbolt.com/u/AnatomicJC)\ **Post date:** [December 13, 2021, 8:06pm UTC](https://community.passbolt.com/t/unable-to-scan-qr-code/4497/10 "2021-12-13T20:06:18Z")
Can you also check your ssl config here: [SSL Server Test (Powered by Qualys SSL Labs)](https://www.ssllabs.com/ssltest/analyze.html) and check if you only have tls1.2 and tls1.3 enabled ? Thanks ! ---
**Author:** ![solaire](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.passbolt.com/solaire/32/1718_2.png) [@solaire](https://community.passbolt.com/u/solaire)\ **Post date:** [December 13, 2021, 9:56pm UTC](https://community.passbolt.com/t/unable-to-scan-qr-code/4497/11 "2021-12-13T21:56:51Z")
And there is the problem 🙂 ![sslchecker](https://canada1.discourse-cdn.com/flex031/uploads/passbolt/original/2X/5/5260ce7d6196a133a09dcb925b9355a3f4a58674.png) About TLS | TLS 1.3 | Yes | | --- | --- | | TLS 1.2 | Yes | | TLS 1.1 | No | | TLS 1.0 | No | | SSL 3 | No | | SSL 2 | No | How can I fix that or it can’t be fixed? 🙂 I’m using Microsoft Edge browser 😉 ---
**Author:** ![solaire](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.passbolt.com/solaire/32/1718_2.png) [@solaire](https://community.passbolt.com/u/solaire)\ **Post date:** [December 13, 2021, 10:21pm UTC](https://community.passbolt.com/t/unable-to-scan-qr-code/4497/12 "2021-12-13T22:21:36Z")
@AnatomicJC I fixed that problem and I was able to connect my mobile app to passbolt 🙂 Thanks a lot for helping and solving the problem! I’ve used [What’s My Chain Cert? (whatsmychaincert.com)](https://whatsmychaincert.com/) to regenerate new certificate, copied to my server, restarted passbolt and that’s helped 🙂 THANKS! ---
**Author:** ![AnatomicJC](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.passbolt.com/anatomicjc/32/962_2.png) [@AnatomicJC](https://community.passbolt.com/u/AnatomicJC)\ **Post date:** [December 14, 2021, 7:29am UTC](https://community.passbolt.com/t/unable-to-scan-qr-code/4497/13 "2021-12-14T07:29:44Z")
Great, thanks for your feedback, I’m pretty sure it will help others who have some difficulties to use the mobile app. Setup a SSL certificate is not so obvious.