# User lost his private key

**URL:** <https://community.passbolt.com/t/user-lost-his-private-key/4139>\
**Category:** Community Feedback\
**Created:** [August 9, 2021, 2:51pm UTC](https://community.passbolt.com/t/user-lost-his-private-key/4139 "2021-08-09T14:51:44Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Lapp](https://avatars.discourse-cdn.com/v4/letter/l/8797f3/32.png) [@Lapp](https://community.passbolt.com/u/Lapp)\
**Post date:** [August 9, 2021, 2:51pm UTC](https://community.passbolt.com/t/user-lost-his-private-key/4139/1 "2021-08-09T14:51:44Z")

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I know the last time I looked for it (~2018) the option was not there yet, I ask anyway maybe there is now a way if a user has lost his private key to restore his account or the private key or download it from the server?

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**Author:** ![garrett](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.passbolt.com/garrett/32/545_2.png) [@garrett](https://community.passbolt.com/u/garrett)\
**Post date:** [August 9, 2021, 3:35pm UTC](https://community.passbolt.com/t/user-lost-his-private-key/4139/2 "2021-08-09T15:35:17Z")

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Hi @Lapp

No, sorry. Account recovery requires the private key and private keys are not stored on the server.

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**Author:** ![Lapp](https://avatars.discourse-cdn.com/v4/letter/l/8797f3/32.png) [@Lapp](https://community.passbolt.com/u/Lapp)\
**Post date:** [August 9, 2021, 3:35pm UTC](https://community.passbolt.com/t/user-lost-his-private-key/4139/3 "2021-08-09T15:35:58Z")

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okay, i already suspected that. thank you garrett.