Trying to set up passbolt cloud for the first time but I think I fat fingered my master passphrase the first time it was created and now I can’t log in again after logging out. I have the PGP private key file (the .asc file) but when I try to supply that to the web interface when it is asking me for a key file it then asks me for my password again but since I dont know what I entered it does not work. Not sure how to reset the account and such the automatic recovery process does not work. I dont care if I have to wipe out everything and start over since I literally just created it and have no passwords but I want to keep my cloud.passbolt.com URL that I created instead of just going with a completely new account and abandoning this one that I can no longer get into.
Hi @OperativeThunny Welcome to the forum!
You’ll need to create a new admin account. The old one is not recoverable without the private key passphrase.
For assistance with getting a new admin account you can reach out to support@passbolt.com for your cloud account.
Thanks. I sent an email to the support address you gave me.
I would suggest maybe making the initial admin account creation have a confirmation re-entry on the password entered instead of just taking it and going with the flow and using it as the password for the pgp key
The default flow of not requiring a confirmation re-entry seems to be more and more common nowadays and might not be bad if you are using a password manager but if you are a password manager service and its the encryption key for a PGP key or other crypto material, maybe a re-entry is better than the situation I got myself into
This is good feedback, thank you.