Checklist
[ x ] I have read intro post: About the Installation Issues category
[ x ] I have read the tutorials, help and searched for similar issues
[ x ] I provide relevant information about my server (component names and versions, etc.)
Server: Ubuntu 22.04
Passbolt: 3.8.1
[ x ] I provide a copy of my logs and healthcheck
[ x ] I describe the steps I have taken to trouble shoot the problem
[ x ] I describe the steps on how to reproduce the issue
After a successful installation following the install from source (ignoring the email, and nginx steps)
User saved successfully.
To start registration follow the link provided in your mailbox or here:
https://www.passbolt.domain.com/setup/install/uuid/uuid
Passbolt installation success! Enjoy! ☮
I go to the website an it is blank. and inspecting elements there seems to be quite a few errors
Health check
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/ __ \____ _____ ____/ /_ ____ / / /_
/ /_/ / __ `/ ___/ ___/ __ \/ __ \/ / __/
/ ____/ /_/ (__ |__ ) /_/ / /_/ / / /
/_/ \__,_/____/____/_.___/\____/_/\__/
Open source password manager for teams
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Healthcheck shell
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Environment
[PASS] PHP version 8.1.2-1ubuntu2.8.
[PASS] PCRE compiled with unicode support.
[PASS] The temporary directory and its content are writable and not executable.
[PASS] The logs directory and its content are writable.
[PASS] GD or Imagick extension is installed.
[PASS] Intl extension is installed.
[PASS] Mbstring extension is installed.
Config files
[PASS] The application config file is present
[PASS] The passbolt config file is present
Core config
[PASS] Debug mode is off.
[PASS] Cache is working.
[PASS] Unique value set for security.salt
[PASS] Full base url is set to https://www.passbolt.domain.com
[PASS] App.fullBaseUrl validation OK.
[FAIL] Could not reach the /healthcheck/status with the url specified in App.fullBaseUrl
[HELP] Check that the domain name is correct in config/passbolt.php
[HELP] Check the network settings
SSL Certificate
[FAIL] SSL peer certificate does not validate
[FAIL] Hostname does not match when validating certificates.
[WARN] Using a self-signed certificate
[HELP] Check https://help.passbolt.com/faq/hosting/troubleshoot-ssl
[HELP] fopen(): Unable to locate peer certificate CN
fopen(): Failed to enable crypto
fopen(https://www.passbolt.domain.com/healthcheck/status.json): Failed to open stream: operation failed
Database
[PASS] The application is able to connect to the database
[PASS] 26 tables found
[PASS] Some default content is present
[PASS] The database schema up to date.
GPG Configuration
[PASS] PHP GPG Module is installed and loaded.
[PASS] The environment variable GNUPGHOME is set to /var/www/.gnupg.
[PASS] The directory /var/www/.gnupg containing the keyring is writable by the webserver user.
[PASS] The server OpenPGP key is not the default one
[PASS] The public key file is defined in config/passbolt.php and readable.
[PASS] The private key file is defined in config/passbolt.php and readable.
[PASS] The server key fingerprint matches the one defined in config/passbolt.php.
[PASS] The server public key defined in the config/passbolt.php (or environment variables) is in the keyring.
[PASS] There is a valid email id defined for the server key.
[PASS] The public key can be used to encrypt a message.
[PASS] The private key can be used to sign a message.
[PASS] The public and private keys can be used to encrypt and sign a message.
[PASS] The private key can be used to decrypt a message.
[PASS] The private key can be used to decrypt and verify a message.
[PASS] The public key can be used to verify a signature.
[PASS] The server public key format is Gopengpg compatible.
[PASS] The server private key format is Gopengpg compatible.
Application configuration
[PASS] Using latest passbolt version (3.8.1).
[PASS] Passbolt is configured to force SSL use.
[PASS] App.fullBaseUrl is set to HTTPS.
[PASS] Selenium API endpoints are disabled.
[PASS] Search engine robots are told not to index content.
[PASS] Registration is closed, only administrators can add users.
[PASS] Serving the compiled version of the javascript app
[PASS] All email notifications will be sent.
JWT Authentication
[PASS] The JWT Authentication plugin is enabled
[PASS] The /var/www/passbolt/config/jwt/ directory is not writable.
[PASS] A valid JWT key pair was found
SMTP Settings
[PASS] The SMTP Settings plugin is enabled.
[PASS] SMTP Settings coherent. You may send a test email to validate them.
[WARN] The SMTP Settings source is: /var/www/passbolt/config/passbolt.php.
[HELP] It is recommended to set the SMTP Settings in the database through the administration section.
[FAIL] 3 error(s) found. Hang in there!
My Vhosts SSL
<IfModule mod_ssl.c>
<VirtualHost _default_:443>
ServerAdmin togtja@gmail.com
ServerName passbolt.domain.com
DocumentRoot /var/www/passbolt/webroot
ErrorLog ${APACHE_LOG_DIR}/passbolt_error.log
CustomLog ${APACHE_LOG_DIR}/passbolt_access.log combined
<FilesMatch "\.(php)$">
SSLOptions +StdEnvVars
</FilesMatch>
<Directory /var/www/passbolt/webroot>
Options FollowSymLinks
AllowOverride All
Require all granted
</Directory>
SSLEngine on
SSLCertificateFile /etc/letsencrypt/live/passbolt.domain.com/fullchain.pem
SSLCertificateKeyFile /etc/letsencrypt/live/passbolt.domain.com/privkey.pem
Include /etc/letsencrypt/options-ssl-apache.conf
</VirtualHost>
</IfModule>