Duo MFA compatibility update

Hello,

This is a message for administrators using Duo MFA with Passbolt Community Edition (CE) or Pro that are still on Passbolt 4 series.

What’s happening?

Duo has announced the deprecation of some of their legacy services.
As a result, older Duo clients present with older version of Passbolt will stop working after February 2.

Are you affected?

  • If you are not using Duo MFA
    You are not affected by this change and do not need to take any action.

  • If you are using Duo MFA with Passbolt 5 series or later
    You are not affected. You are already using Duo’s newer client.

  • If you are using Duo MFA with Passbolt 4 series
    Your Duo integration may stop working after February 2.
    To avoid any authentication issues, you must upgrade to Passbolt 5 before this date, or disable Duo as an MFA provider.

How to double-check

To confirm whether you’re affected:

  • Check your Passbolt version
    If you’re on Passbolt 5 or later, you’re all set.
    To know the server version, from the passbolt web interface, you can hover the heart in the bottom right corner once logged in.

  • Check Duo’s “Unsupported Clients” report
    Duo provides an admin report that lists clients using deprecated integrations.
    You can find step-by-step instructions here:
    https://help.duo.com/

What we recommend

If you’re still running Passbolt 4.x, please plan your upgrade as soon as possible to ensure uninterrupted access and MFA protection.

Where to find help?

If you are using Community Edition, please reach out via the Passbolt Community Forum if you have questions.
If you are using Passbolt Pro, you can contact us through your regular support channels.

Thank you for helping us keep your passbolt setup secure and up to date.

Best regards,
The Passbolt Team