Good News! I had success with whitelisting the URL in my Google Admin settings! As a warning, the message said “it can take up to 24 hours.” However it actually took a couple days. (I wouldn’t assume Business days mattered, but maybe?)
Here is what I did:
- Right-clicked the broken image link, copied it, and pasted into a notepad doc to find out its path.
- Removed all of the extra bits added by Google.
- (For me, I wanted all from passbolt to be allowed, but if you wanted to limit it, you could use the specific URL)
- This left me with my base URL path of https://passbolt.myorganization.com/
- In your Google Admin console (at admin.google.com)…
- Go to Apps > Google Workspace > Gmail > End User Access.
- Requires having the Gmail Settings administrator privilege.
- On the left, select your top-level organization.
- Scroll to the Image URL proxy whitelist section.
- Enter image URL proxy whitelist patterns. I again used mine at domain level, but you can be specific
- At the bottom, click Save .
More details on whitelisting on Gmail can be found here:
https://support.google.com/a/answer/3299041?hl=en