could you please send the command??I am not getting you
su -s /bin/bash -c “/usr/share/php/passbolt/bin/cake passbolt recover_user -h” www-data
su -s /bin/bash -c "/usr/share/php/passbolt/bin/cake passbolt recover_user -c -u user_to_recover@yourdomain.tld" www-data
but you’ll need to adjust the email address to be the one you want to log in with
double check the email address there, it looks like you didn’t fully replace the sample one
and in the command you have user_to_ juan@schwinghammerlighting.com so you’ll need to correct that
its the same email i have mentioned kindly have a look
Could you run this command please?
su -s /bin/bash -c "/usr/share/php/passbolt/bin/cake passbolt recover_user -c -u juan@schwinghammerlighting.com" www-data
what is the email address of your admin account?
did you complete the set up with that account and generate a recovery kit? The response from the command implies that user either doesn’t exist or wasn’t finished being set up
So, when you finished the installation through the WebInstaller, have you seen something like this?
Or is it the first time you are seeing this? We want to know if you already had access to the UI and by that, created an account
i dint get access to UI
Alright, then I have explained here how to proceed. Could you take a look and try to reproduce it?
Please, replace it with the email you want to recover 