Email server does not send email to access

[nabeel]

could you please send the command??I am not getting you

[nabeel]

su -s /bin/bash -c “/usr/share/php/passbolt/bin/cake passbolt recover_user -h” www-data

[clayton]

su -s /bin/bash -c "/usr/share/php/passbolt/bin/cake passbolt recover_user -c -u user_to_recover@yourdomain.tld" www-data

but you’ll need to adjust the email address to be the one you want to log in with

[nabeel]

[clayton]

double check the email address there, it looks like you didn’t fully replace the sample one

[nabeel]

This is the email i want to sent invite juan@schwinghammerlighting.com

[clayton]

and in the command you have user_to_ juan@schwinghammerlighting.com so you’ll need to correct that

[nabeel]

its the same email i have mentioned kindly have a look

[antony]

Could you run this command please?

su -s /bin/bash -c "/usr/share/php/passbolt/bin/cake passbolt recover_user -c -u juan@schwinghammerlighting.com" www-data

[nabeel]

[clayton]

what is the email address of your admin account?

[nabeel]

juan@schwinghammerlighting.com

[clayton]

did you complete the set up with that account and generate a recovery kit? The response from the command implies that user either doesn’t exist or wasn’t finished being set up

[nabeel]

if i enter the email id i am not getting the invite email…

[antony]

So, when you finished the installation through the WebInstaller, have you seen something like this?

Or is it the first time you are seeing this? We want to know if you already had access to the UI and by that, created an account

[nabeel]

i dint get access to UI

[antony]

Alright, then I have explained here how to proceed. Could you take a look and try to reproduce it?

[nabeel]

[nabeel]

[antony]

Please, replace it with the email you want to recover