Hello, since yesterday we can’t login into Passbolt. We are getting this error message: [passbolt] Can you please help me? Thank you, Michal.

A new version (v2.9.2) of the browser extension has been released and fix this backward compatibility issue with API < v2.2.0. Google and Mozilla are currently rolling out the new version and it can take time. You can manually force the update of the plugin if your need to access quickly your passwo…

Hello Michal, Could you tell me more about your environment : Browser type and version ? Passbolt version ? Can you provide us with the browser debug console. To open the browser debug console, please follow the following doc : Firefox: https://developer.mozilla.org/en-US/docs/Tools/Browser_Con…

We’re experiencing the same error since today. Browser: Chrome 73.0.3683.103 Passbolt Version: 2.1.0/2.9.1 Extension: 2.9.1 Output Chrome Extension Console: [image]

Browser - Google Chrome Verze 73.0.3683.103 Passbolt - Plugin 2.9.0/API 2.0.7 Console without errors. Still not working after restart.

Thank you for your feedback @tobi and @grave I can reproduce it with a v2.1.0. The backward compatibility has been broken with API < v2.2.0. We are working on a fix and we’ll keep you posted. Note that the versions of the API you are using are almost one year old. We do encourage you to update yo…

I updated it and it works, thank. But after upate I have [FAIL] The public key cannot be used to verify a signature. in healthcheck.

@grave [FAIL] The public key cannot be used to verify a signature. This is known to us and this warning should not be. I just created a ticket on github to tackle and follow-up on this issue.

Thanks a lot, I will pass this issue to our dev, so they can provide more specific info about environment where we run our instance of passbolt.

We do invite you to update your passbolt API as soon as you can! :slight_smile:

Experiencing error "Cannot read property '1' of null" on login

Installation Issues

tobi April 25, 2019, 9:51am 10

Thank you so much, now it works fine!

Match is Null error. Passbolt not working after restart