Checklist I have read intro post: https://community.passbolt.com/t/about-the-installation-issues-category/12 I have read the tutorials, help and searched for similar issues I provide relevant information about my server (component names and versions, etc.) I provide a copy of my logs and hea…

Hi there, Looks like the same issue than the above post. I’d recommend making a backup and doing a rotation of the server key as described here: Passbolt Help | How to rotate server GPG keys Cheers,

@chicco785 can you try to update to chrome extension 3.6.2 and retry. Please also check for errors in the extension application log if updating doesn’t solve the issue.

it seems that plugin calls v2 api Request URL: https://password.martel-innovate.com/auth/verify.json?api-version=v2 Request Method: GET Status Code: 200 Remote Address: 217.26.55.112:443 Referrer Policy: strict-origin-when-cross-origin Console reports: index.min.js:46605 Error: The key should …

The v2 parameter is for backward compatibility with v2 series, not an issue. It looks like the server key is the issue, can you share the server public key here? Could be the same than: User cannot signing after v3.6 upgrade - Docker

pub rsa2048 2017-05-11 [SC] 59C1E8A15C1383F2803D83BFA548C53867AB4D6F uid xxx <xxx@martel-innovate.com> uid [ revoked] xxx <xxx@martel-innovate.com> sub rsa2048 2017-05-11 [E] pub rsa2048 2017-05-11 [SC] 48893EE52AD7E6A83152C0DE02A524DFEBAB9959 uid …

thanks i already tested and solved :slight_smile:

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