It looks like it could be a persisting issues, could you give us more info about this for example are you using a specific environment e.g. air gap? Does this issue is happening on every browsers? Do every users that are experiencing this issue are using the same browser or same environment?
Hi @antony, our users are accessing a Passbolt URL on the plain web; the server is hosted in Google cloud. We only ever use Chrome, but on occasion when I have tried on Firefox (when the issue comes up) I seem to recall we still got stuck in the email loop.
We do have many errors of this type: 2023-10-02 06:13:42 error: [Authentication\Authenticator\UnauthenticatedException] Authentication is required to continue in /usr/share/php/passbolt/vendor/cakephp/authentication/src/Controller/Component/AuthenticationComponent.php on line 177 (155 so far today). I don’t know if that could be relevant.
Have you had similar reports from other end users?