Hi ,
Every time i use the community version after sometime it takes me to recovery.
Even if i have change in device, i dont have a pem key but i know password . still i cannot login.
kindly help.
G’day Shubham.
There was a bug (PB-44707) in the Chrome browser extension early September that showed a recovery window after the Chrome extension was updated. It didn’t actually trigger a recovery it was just a race condition and if you restarted the browser it would be fine again. This has been fixed and the Browser Extension has been patched. So this shouldn’t be the cause unless you’re running an old version.
Normally there’s no reason a browser should take you to recovery unless the passbolt server has changed URL or it’s a different instance.
The browser extension must be configured with each device, browser, and browser profile.
Firefox Containers are not supported and are technically different to browser profiles.
Can you give us any more information about what you’re using, and doing, so that we can give you more help
Cheers
Gareth