Hello!
Im using passbolt on a Docker container.
Im having problems to log into my user on mobile. When I scan the QR, I enter the password and displays “Something is wrong” error.
Im 100% sure that the password its correct, beacouse I “modified” the password, tryed again and same error.
Here are healthcheck logs
And here the docker logs, when I make the “login” try
Anyone knows whats happening?
Hello @pfgluigi and welcome to the forum!
Have you tried this guide?
https://www.passbolt.com/docs/hosting/troubleshooting/docker
Yeah, @Termindiego25 I followed the guide, and this is the unique problem that I have. The other problems I had, I was able to solve on my own.
Thanks!
It would be useful to have your Docker Compose or command used to run your containers.
Also, environment variables, system, versions… please blind sensitive information.
Is your healthcheck executed following the troubleshooting guide using the environment variables?
I am having the same issue.
Hey folks.
This feels like DNS/Networking.
If your mobile is on a VPN or can’t resolve the passbolt instance’s domain name then it won’t be able to connect.
Are you able to use a networking app on your mobile to confirm DNS resolution and network path to the passbolt server?
Cheers
Gareth
Sorry for the late response.
I was out
Here is the docker-compose
And yes. The healthcheck was executing using the throubleshooting guide
Hi! and thanks for your response. My mobile its not on a VPN. I also tryed with my home wifi and the connection from my mobile company.
Also tryed the DNS resolution from my mobile and it seems all ok. All “green checks” to all sites.
