Newly created passwords can't be shared with anyone

Installation Issues
1

Since few days ago there were no issues with my self hosted installation. Now when a new password is created it can not be shared with anybody. The screen flashes and after that it freezes.
In the browser console i see this… nothing was changed either in the back-end nor the front-end.
The issue happens only with newly created passwords. the old ones are good.

TypeError: this.props.user.gpgkey is null
getSubtitle moz-extension://bce441e8-36a4-4acc-9da6-68f2ea6afaca/data/js/dist/react-app.js:247
render moz-extension://bce441e8-36a4-4acc-9da6-68f2ea6afaca/data/js/dist/react-app.js:247
Fa moz-extension://bce441e8-36a4-4acc-9da6-68f2ea6afaca/data/js/dist/vendors/vendors~react-app.js:88
Ia moz-extension://bce441e8-36a4-4acc-9da6-68f2ea6afaca/data/js/dist/vendors/vendors~react-app.js:88
gl moz-extension://bce441e8-36a4-4acc-9da6-68f2ea6afaca/data/js/dist/vendors/vendors~react-app.js:88
us moz-extension://bce441e8-36a4-4acc-9da6-68f2ea6afaca/data/js/dist/vendors/vendors~react-app.js:88
ls moz-extension://bce441e8-36a4-4acc-9da6-68f2ea6afaca/data/js/dist/vendors/vendors~react-app.js:88
Jl moz-extension://bce441e8-36a4-4acc-9da6-68f2ea6afaca/data/js/dist/vendors/vendors~react-app.js:88
qi moz-extension://bce441e8-36a4-4acc-9da6-68f2ea6afaca/data/js/dist/vendors/vendors~react-app.js:88
unstable_runWithPriority moz-extension://bce441e8-36a4-4acc-9da6-68f2ea6afaca/data/js/dist/vendors/vendors~react-app.js:108
Vi moz-extension://bce441e8-36a4-4acc-9da6-68f2ea6afaca/data/js/dist/vendors/vendors~react-app.js:88
qi moz-extension://bce441e8-36a4-4acc-9da6-68f2ea6afaca/data/js/dist/vendors/vendors~react-app.js:88
Hi moz-extension://bce441e8-36a4-4acc-9da6-68f2ea6afaca/data/js/dist/vendors/vendors~react-app.js:88
Yl moz-extension://bce441e8-36a4-4acc-9da6-68f2ea6afaca/data/js/dist/vendors/vendors~react-app.js:88
enqueueSetState moz-extension://bce441e8-36a4-4acc-9da6-68f2ea6afaca/data/js/dist/vendors/vendors~react-app.js:88
setState moz-extension://bce441e8-36a4-4acc-9da6-68f2ea6afaca/data/js/dist/vendors/vendors~react-app.js:74
handleAutocompleteChange moz-extension://bce441e8-36a4-4acc-9da6-68f2ea6afaca/data/js/dist/react-app.js:286
handleAutocompleteChange moz-extension://bce441e8-36a4-4acc-9da6-68f2ea6afaca/data/js/dist/react-app.js:286
vendors~react-app.js:88:82430

2

@zay7sev since there was no update of the extension or the server, it can either be an issue with a browser update, or most likely it is an issue with the user public key. Maybe the key have expired? Do you get this error with all users or just this one?

3

@remy the issue is for everybody. the user keys are set to never expire along with the server key.

4

It could be that there is an issue with one of the user keys, that basically breaks the update of the keyring for everybody. We’ve seen it before. Can you check if there are more errors in the browser console. This is not the regular console (like the error message your gave), but the console for the extensions. See how to access it on chrome: Debugging extensions - Chrome Developers

1 Like
5

@remy you were right! one of the user accounts were faulty and after deletion the shares are working now. Thank you!

1 Like