No passphrase to log in. I am looking to delete a cloud account

I created a Cloud account for my company (we are 3). While trying to configure Passbolt to force users to use dual authentication (which is still not possible!), I had to briefly activate the use of a mandatory passphrase, to tell the truth I don’t know what I really did.

Anyway, the 2 people including me who are administrators can’t log in anymore because of this required passphrase and the 3rd person has been fired but still has access…

I lack a solution to delete the account which has just finished its trial by the way.

Thanks in advance for any help Translated with DeepL Translate: The world's most accurate translator (free version)

hey @yannickBurky welcome to the forum!

While we are sad to see that you aren’t looking to continue with the cloud, you can send an email to requesting the account deletion and we can help you with that.

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