Passbolt app - create new

Installation Issues
1

when we click create new in the app it errors say "a name is required " when it has a name. Is there anyway to fix this ?

2

Hello ormey,

In order to help you, can you provide us with more information:

[ ] Browser name and version
[ ] Passbolt API and Plugin versions
[ ] A detailed use case to understand what you are trying to achieve and where. A screenshot could help to understand the context.
[ ] A copy of the browser tab log and the browser extension log
[ ] A copy of the passbolt error log file if any relevant error

Best regards,
Cedric

3

this happening on chrome and firefox

Firefox 71.0 is my version
screen shot attached

passbolt
passbolt263×533 10.4 KB

Passbolt API and Plugin versions - how do I find this ?
A copy of the browser tab log and the browser extension log - how do I find this ?

error log

2019-12-16 13:49:03 Error: [App\Error\Exception\ValidationRuleException] Could not validate resource data.
Request URL: /resources.json?api-version=v2
2019-12-16 13:49:06 Error: [App\Error\Exception\ValidationRuleException] Could not validate resource data.
Request URL: /resources.json?api-version=v2
2019-12-16 14:10:40 Error: [App\Error\Exception\ValidationRuleException] Could not validate resource data.
Request URL: /resources.json?api-version=v2
2019-12-16 14:10:57 Error: [App\Error\Exception\ValidationRuleException] Could not validate resource data.
Request URL: /resources.json?api-version=v2
2019-12-16 14:11:12 Error: [App\Error\Exception\ValidationRuleException] Could not validate resource data.
Request URL: /resources.json?api-version=v2

4

Thanks for the details.

Passbolt API and Plugin versions - how do I find this ?

You can obtain these information while moving your mouse on the heart at the bottom right of your screen.

A copy of the browser tab log and the browser extension log - how do I find this ?

Go to the url about:debugging#/runtime/this-firefox.
And click on the button inspect next to the passbolt extension.
In the console tab you will find the log of the browser extension.
In the network tab could you provide us a screenshot of the request response.

5

version API.
2.0.3

passbolt2

6

You are running a very old version of the API. For security reason, I strongly advice you to update to the latest version.

Moreover updating to the latest version will solve this bug. The name of your password is too long but the error is not displayed as it.

The update process is documented here: https://help.passbolt.com/hosting/update

7

OK upgraded and now works fine
cheers

1 Like
8

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