Passbolt iOS app

Please let the community know how the app is working.

Passbolt Server Version = ;
Device Version = ;
OS Version = ;
App Version = ;
Password Input = ;
Comments = ;
Log File = please use the </> icon above and paste your log file

Passbolt Server Version = 3.6 CE;
Device Version = iPad6,3;
OS Version = 15.5;
App Version = 1.7.0;
Password Input = keypad;
Comments = The app works great. The iPhone app works on iPad too. Great work Passbolt! Bravo! The only issue, I can not create a new password. When i push create, i get a red error “Something went wrong!”. The app does not crash and shows no errors in the log;
Log File =

Passbolt:
[2022-07-21 01:37:54] Initializing the app...
[2022-07-21 01:37:54] ...app initialization completed!
[2022-07-21 01:37:54] Verifying data integrity...
[2022-07-21 01:37:54] ...data integrity verification finished
[2022-07-21 01:38:12] Beginning authorization...
[2022-07-21 01:38:12] ...using passphrase...
[2022-07-21 01:38:12] ...account private key found...
[2022-07-21 01:38:12] ...fetching server public PGP key...
[2022-07-21 01:38:12] ...fetching server public RSA key...
[2022-07-21 01:38:12] ...server public PGP key fingerprint verification succeeded...
[2022-07-21 01:38:13] ...received session tokens...
[2022-07-21 01:38:13] ...session tokens signature verification succeeded...
[2022-07-21 01:38:13] ...authorization succeeded!
[2022-07-21 01:38:14] Verifying data integrity...
[2022-07-21 01:38:14] ...data integrity verification finished
[2022-07-21 01:38:14] Fetching server configuration...
[2022-07-21 01:38:14] ...server configuration fetched!
[2022-07-21 01:38:14] Refreshing users data...
[2022-07-21 01:38:14] ...users data refresh finished!
[2022-07-21 01:38:14] Refreshing user groups data...
[2022-07-21 01:38:15] ...user groups data refresh finished!
[2022-07-21 01:38:15] Refreshing folders skipped, feature disabled!
[2022-07-21 01:38:15] Refreshing resources data...
[2022-07-21 01:38:15] ...resources data refresh finished!


Passbolt Server Version = 3.7 CE;
Device Version = iPad6,3;
OS Version = 15.6;
App Version = 1.8.0;
Password Input = finger print;
Comments = The app still works great. The iPhone app still works on iPad too. Version 1.8 did not add the new code for log errors? Can not add new passwords from the app and the log did not show any errors.

i still get a red error “Something went wrong!” when adding a new entry. The app does not crash and shows no errors in the log;
Log File =


Passbolt:
[2022-08-14 16:25:39] Initializing the app...
[2022-08-14 16:25:39] ...app initialization completed!
[2022-08-14 16:25:39] Verifying data integrity...
[2022-08-14 16:25:39] ...data integrity verification finished
[2022-08-14 16:25:40] Beginning authorization...
[2022-08-14 16:25:40] ...using biometrics...
[2022-08-14 16:25:42] ...account passphrase found...
[2022-08-14 16:25:42] ...account private key found...
[2022-08-14 16:25:42] ...fetching server public PGP key...
[2022-08-14 16:25:42] ...fetching server public RSA key...
[2022-08-14 16:25:42] ...server public PGP key fingerprint verification succeeded...
[2022-08-14 16:25:43] ...received session tokens...
[2022-08-14 16:25:43] ...session tokens signature verification succeeded...
[2022-08-14 16:25:43] ...authorization succeeded!
[2022-08-14 16:25:44] Verifying data integrity...
[2022-08-14 16:25:44] ...data integrity verification finished
[2022-08-14 16:25:44] Fetching server configuration...
[2022-08-14 16:25:44] ...server configuration fetched!
[2022-08-14 16:25:44] Refreshing users data...
[2022-08-14 16:25:45] ...users data refresh finished!
[2022-08-14 16:25:45] Refreshing user groups data...
[2022-08-14 16:25:45] ...user groups data refresh finished!
[2022-08-14 16:25:45] Refreshing folders skipped, feature disabled!
[2022-08-14 16:25:45] Refreshing resources data...
[2022-08-14 16:25:45] ...resources data refresh finished!

Hi @Duffman,

@mmichalek told about logs added in the Android app (still in review on google side :confused: ).

So you can’t add passwords from both iPhone and Android ?

Are you still on Ubuntu 22.04, with postgresql backend installed following the LinuxBabe tutorial ?

In the below response, I pointed you about an error on the LinuxBabe nginx configuration:

Do you have the same issue if you install passbolt following the official documentation ?

Best regards,

Hi @AnatomicJC

Thank you for all you help!

i am confused why the review is taking so long too :joy: . i am not happy with my Samsung S10e or Android and in Sept I will be getting an iphone. I tried really hard to like android for 3 years but i am going back to iOS.

Correct, cant add passwords from both but i am using an iPad and Android (S10e).

Yes, but I am running Ubuntu 20.04, with postgresql.

After you pointed out the issue I made the correction by deleting the code from the nginx conf and the avatar icon started to work. I believe Linuxbabe made the change in his tutorial as well. The line was added to help with speeding up cache i think, but he said it was a mistake to include the code for passbolt. I think it is more for wordpress.

To be honest i have not tried the official documentation so i can not comment if that is the issue.

I do not like docker and really prefer native from scratch installs. From my experience they work better. Maybe not being able to add new passwords is my issue, I hear you :face_with_open_eyes_and_hand_over_mouth: it is possible.

I look forward to the android update and hope the error will show.

I really love Passbolt! :heart_eyes: The software works great! Secure, Safe and Audited!

Thank you _jc and to all the Passbolt devs as well.

You guys do a great job helping the Passbolt community!!! Bravo!!! :tada:

Thank you for your warm support :heart: Maybe can you try to create an trial account on https://cloud.passbolt.com just to check if you have the issue with the mobile app?

If you have the issue as well with cloud, it means there is something not supported on your device. On the other hand, if it works with cloud, it means there is something weird on your setup :slight_smile:

Can you give a try and let us know ?

Cheers,

1 Like

Hi @AnatomicJC

Great idea!!! Will do…

Hi @AnatomicJC

I signed up for the cloud account. Set up the app and had no issues with adding or deleting a new password on android and i bet iOS would be the same.

The issue must be on my server. Maybe the android update will point to the issue.
I am sad that it is on my side but I would say the issue is closed. I will keep you posted if the 1.9 update shows any new log errors.

Thank you _jc

Hi @Duffman :wave:

Android 1.9.0 update has finally been approved by Google so you should be able to update and check if new logs are available :slight_smile:

Cheers,

1 Like

Passbolt Server Version = 3.7.1 CE;
Device Version = iPad6,3;
OS Version = 15.6.1;
App Version = 1.8.0;
Password Input = finger print;
DB = Postgresql
PHP = 8.1.9
Installation = 3rd party instructions from LinuxBabe

Comments = Yea!!! I can add passwords from the mobile app after upgrading to Passbolt 3.7.1, the PostgreSQL fixes did the trick. Wow, thank you so much for all the trouble shooting on your side. The Passbolt team kicks ass, you guys rock!!! I believe i am 100% error free and all CE features are working correctly. PostgreSQL use is out of beta, it is stable and working great in my opinion. Thank you to the Passbolt Devs and Community!

Passbolt iOS app :star: :star: :star: :star: :star:

Passbolt:
[2022-08-26 04:20:48] Beginning authorization...
[2022-08-26 04:20:48] ...using biometrics...
[2022-08-26 04:20:49] ...account passphrase found...
[2022-08-26 04:20:49] ...account private key found...
[2022-08-26 04:20:49] Refreshing session...
[2022-08-26 04:20:49] ...requesting token refresh...
[2022-08-26 04:20:49] ...fetching server public RSA key...
[2022-08-26 04:20:49] ...jwt access token verification succeeded...
[2022-08-26 04:20:49] ...session refresh succeeded!
[2022-08-26 04:20:49] ...authorization succeeded!
[2022-08-26 04:22:15] Refreshing users data...
[2022-08-26 04:22:15] ...users data refresh finished!
[2022-08-26 04:22:15] Refreshing user groups data...
[2022-08-26 04:22:15] ...user groups data refresh finished!
[2022-08-26 04:22:15] Refreshing folders skipped, feature disabled!
[2022-08-26 04:22:15] Refreshing resources data...
[2022-08-26 04:22:16] ...resources data refresh finished!
1 Like

Thank you @Duffman for all the tests you did on Android, iOS, postgresql, etc. :+1:

Community feedback is very important for us :heart:

Best,

1 Like

Passbolt Server Version = 3.7.3 CE;
Device Version = iPhone 13 mini;
OS Version = 16.0.2;
App Version = 1.8.0;
Password Input = Face ID
DB = Postgresql
PHP = 8.1.9

Passbolt app is working great on iOS 16 :grinning:

3 Likes