Passprase request after browser (Egge) closed and reopened

Hi,
I found that when i close Edge i need to reenter the passphrase
My edge is configured to stay in backgroud after closing, so i see in task manager edge and passbolt extension active in baqackgroud processes of task manager.
So when i open Edge procredsses goes in foreground and I see passbolt extension lighted that it seem logged, but it ask passphrase anyway
Is there a way to have only 1 time that i write passphrase ?

G’day Nicola,

The re-prompt after closing Edge is expected behaviour, not a bug. I’ll explain what’s happening and what you can do to reduce it.

Why the passphrase is cleared on browser close

The passbolt extension stores your passphrase in browser memory only. It deliberately never writes it to disk, because keeping it on disk would mean anyone with access to your machine could extract it. When Edge shuts down, that in-memory area is cleared, and the passphrase goes with it. There is no way to change this, and there is no setting on either the extension or the server side that persists it across a browser restart.

Why it looks logged in but still asks

Two separate things: your server session (the auth cookie) does survive the restart, so the extension shows the logged-in icon. But the cached passphrase is gone. The moment the extension needs your private key to decrypt something, it has nothing in memory and prompts you.

Edge background mode

Edge’s “continue running in the background” feature keeps a lightweight process alive for things like push notifications. It does not preserve the in-memory browser session, so the extension appearing in Task Manager does not help here.

What you can do

During a single Edge session (while Edge stays open), you can avoid repeated prompts by ticking the “Remember me” checkbox when you enter your passphrase and selecting “until I log out” from the dropdown. That tells the extension to keep the passphrase in memory for the whole session without flushing it after a short timeout. If you do not see a “Remember me” checkbox, your organisation’s admin has disabled that option in Organisation Settings.

Once you close Edge and reopen it, you will need to re-enter the passphrase. That is the intentional trade-off for keeping it off disk.

I hope that helps you understand what’s happening.

Cheers
Gareth