Checklist I have read intro post: About the Installation Issues category I have read the tutorials, help and searched for similar issues I provide relevant information about my server (component names and versions, etc.) I provide a copy of my logs and healthcheck I describe the steps I ha…

This is the result of the health check command [imagen]

Hello @quetebe and welcome to the forum! Have you checked the database credentials? Maybe they were pasted incorrectly or the machine running the Passbolt instance doesn’t have access to the database server.

Hi, I have given permission to all users in all passbolt folders in case that was the problem, and the credentials have not been changed, also I am not clear which ones they have to match with I suppose, if I go into the passbolt.php file it has the keys well I put in.

please, could you share the output of: sudo ls -la /var/lib/passbolt/.gnupg sudo ls -la /etc/passbolt/gpg Also, can you try to manually logging in to MySQL with the credentials presents in /etc/passbolt/passbolt.php ?

[image] I also try to connect with ssh

Thanks for the screenshot, as you can see it looks like it can even run MySQL CLI, it might be disabled and causing the issues. Please, can you try to run: sudo systemctl status mysql If this is disabled or inactive, you might want to run: sudo systemctl enable --now mysql sudo systemctl start m…

First, thank you very much for all the help, second, you are right, the mysql CLI is not starting, what could I do in this case? [image]

It looks like MySQL is failing to start :thinking: As it is mentioned in the logs, could you share the output of: sudo journalctl -xeu mysql.service Also, you mentioned earlier: I saw that the disk was full Is it solved? what are the outputs of: df -h df -i

[image] i’m short on space, but i thought it would be enough.

I would recommend that you free up some space, that is very little space.

Problem with passbolt, show "could not verify server key"

Installation Issues

quetebe May 22, 2024, 11:38am 6

I also try to connect with ssh

Problem accessing database