This key doesn’t match any account

[remy]

You can search the community forum for similar error messages:

Account recovery fails - "This key doesn't match any account"

This error message/failure path is insufficient. There should be reasonable messaging to say you need to be logged out of the app to do the password reset process. Even just changing the wording to ‘This key doesn’t match any account, log out of passbolt and try again’ would have covered my issue.

Cannot recover user due to 'Key doesn't match any account' after server move

@Robinr did you manage to figure this one out?

And more:
https://community.passbolt.com/search?q=this%20key%20doesn%E2%80%99t%20match%20any%20account