Account recovery fails - "This key doesn't match any account"

jtillman · March 3, 2020, 3:31pm

passbolt/passbolt_browser_extension/blob/8029423738dba52db0348c2d423e8b7e7d09460c/src/all/data/js/setup/step/importKey.js#L196


        }
        else if (step.options.workflow == 'recover') {
          resolve();
        }
      })
      .then(null, function () {
        if (step.options.workflow == 'install') {
          resolve();
        }
        else if (step.options.workflow == 'recover') {
          reject('This key doesn\'t match any account.');
        }
      });
  });
};


/**
 * Set the private key in the setup info.
 * @return {promise}
 */
step.setPrivateKey = function () {

This error message/failure path is insufficient. There should be reasonable messaging to say you need to be logged out of the app to do the password reset process. Even just changing the wording to ‘This key doesn’t match any account, log out of passbolt and try again’ would have covered my issue.

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Account recovery fails - "This key doesn't match any account"

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