White page displayed after LDAP infos have been added

We have added infos about our LDAP database and passbolt is now displaying a page with no content when we try to access the page “users-directory”.

This looks like a bug.

Thanks for your feedback and procedure to revert this situation.

Hello @gregober

Hope you are doing good,

Could you please try to run a cleanup command from your passbolt root directory, if you installed from sources it should be /var/www/passbolt and if you installed from package it should be /usr/share/php/passbolt :

sudo -H -u www-data bash -c "./bin/cake passbolt cleanup"

Could you please also provide us with your browser extension logs?

  • If you are using Google Chrome can you please go to: chrome://extensions ; Activate the Developer mode in the top right corner ; look for the Passbolt card and click details button ; Looks for the Inspect views and the index.html link ; A new window will appear this is the debugger of the browser extension, try to reproduce the error and send us the logs.

  • On Firefox, you can go to: about:debugging#/runtime/this-firefox ; Then locate Passbolt and click Inspect ; A new tab for the console of the browser extension will appear.

Application logs might be useful too, you could use the tail command on your passbolt log file to get live logging while reproducing the error :

tail -f /var/log/passbolt.logCheers,