After update to 3.9.0, my instance not work anymore :(

Dimmebag · January 30, 2023, 5:01pm

Hello everyone

After update my server, the page doesn’t open anymore. Before update, everything was working fine. I do not make any change on the server. Just run a dnf install – refresh, and after update nothing worked anymore. I tried edit passbolt.php, delete and put the keys on the folder again, but nothing happens. I have a dump of Database and i can use all commands of MySQL and see the tables and logins, but not the passwords… If i can see the data of password, will create a fresh configuration. Have in hands, all the recovery.txt files of all user, if necessary to see the data.

I miss something?
I tried to use the command after update:
sudo -H -u nginx bash -c “/usr/share/php/passbolt/bin/cake cache clear_all”

Used too, to see de heathcare:
sudo -H -u nginx bash -c “/usr/share/php/passbolt/bin/cake passbolt healthcheck”

Attachment imgs, of the erros in my scenario.

The system is a Rocket Linux 8.7

Hope! Cheers

garrett · January 30, 2023, 7:33pm

@Dimmebag I’m noticing your url is http with an ip address but in the SSL section it says your cert is okay. Your fullBaseUrl should be https with your domain name.

cedric · January 30, 2023, 10:01pm

Can you check the error log file of passbolt if there is any additional information.

/var/log/passbolt/error.log

Dimmebag · January 30, 2023, 11:14pm

@garrett i have a full screenshot of all sector of the healthcare, will post the log @cedric

see:

garrett · January 30, 2023, 11:28pm

If you can copy and paste the text that will be easier for reading. If your terminal doesn’t automatically copy when selecting text, try either selecting then right clicking and copy or highlighting the text and then Ctrl-Shift-C.

Dimmebag · January 30, 2023, 11:42pm

@cedric
All information in my log file, in that directory:

2023-01-30 13:38:13 error: [Cake\Http\Exception\InternalErrorException] The authentication failed. in /usr/share/php/passbolt/src/Controller/Auth/AuthLoginController.php on line 93
Request URL: /auth/verify.json?api-version=v2
Client IP: 10.0.110.132


2023-01-30 13:38:13 error: The authentication failed.
2023-01-30 13:38:13 error: #0 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Controller/Controller.php(539): App\Controller\Auth\AuthLoginController->loginPost()
#1 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Controller/ControllerFactory.php(140): Cake\Controller\Controller->invokeAction()
#2 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Controller/ControllerFactory.php(115): Cake\Controller\ControllerFactory->handle()
#3 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/BaseApplication.php(317): Cake\Controller\ControllerFactory->invoke()
#4 /usr/share/php/passbolt/src/Application.php(131): Cake\Http\BaseApplication->handle()
#5 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(77): App\Application->handle()
#6 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Middleware/SecurityHeadersMiddleware.php(255): Cake\Http\Runner->handle()
#7 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Cake\Http\Middleware\SecurityHeadersMiddleware->process()
#8 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Middleware/CsrfProtectionMiddleware.php(138): Cake\Http\Runner->handle()
#9 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Cake\Http\Middleware\CsrfProtectionMiddleware->process()
#10 /usr/share/php/passbolt/plugins/PassboltCe/JwtAuthentication/src/Middleware/JwtCsrfDetectionMiddleware.php(55): Cake\Http\Runner->handle()
#11 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Passbolt\JwtAuthentication\Middleware\JwtCsrfDetectionMiddleware->process()
#12 /usr/share/php/passbolt/src/Middleware/GpgAuthHeadersMiddleware.php(40): Cake\Http\Runner->handle()
#13 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): App\Middleware\GpgAuthHeadersMiddleware->process()
#14 /usr/share/php/passbolt/plugins/PassboltCe/Locale/src/Middleware/LocaleMiddleware.php(47): Cake\Http\Runner->handle()
#15 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Passbolt\Locale\Middleware\LocaleMiddleware->process()
#16 /usr/share/php/passbolt/plugins/PassboltCe/MultiFactorAuthentication/src/Middleware/InjectMfaFormMiddleware.php(66): Cake\Http\Runner->handle()
#17 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Passbolt\MultiFactorAuthentication\Middleware\InjectMfaFormMiddleware->process()
#18 /usr/share/php/passbolt/plugins/PassboltCe/MultiFactorAuthentication/src/Middleware/MfaRequiredCheckMiddleware.php(82): Cake\Http\Runner->handle()
#19 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Passbolt\MultiFactorAuthentication\Middleware\MfaRequiredCheckMiddleware->process()
#20 /usr/share/php/passbolt/vendor/cakephp/authentication/src/Middleware/AuthenticationMiddleware.php(124): Cake\Http\Runner->handle()
#21 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Authentication\Middleware\AuthenticationMiddleware->process()
#22 /usr/share/php/passbolt/plugins/PassboltCe/JwtAuthentication/src/Middleware/JwtDestroySessionMiddleware.php(43): Cake\Http\Runner->handle()
#23 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Passbolt\JwtAuthentication\Middleware\JwtDestroySessionMiddleware->process()
#24 /usr/share/php/passbolt/src/Middleware/SessionAuthPreventDeletedUsersMiddleware.php(46): Cake\Http\Runner->handle()
#25 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): App\Middleware\SessionAuthPreventDeletedUsersMiddleware->process()
#26 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Middleware/BodyParserMiddleware.php(162): Cake\Http\Runner->handle()
#27 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Cake\Http\Middleware\BodyParserMiddleware->process()
#28 /usr/share/php/passbolt/src/Middleware/SessionPreventExtensionMiddleware.php(66): Cake\Http\Runner->handle()
#29 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): App\Middleware\SessionPreventExtensionMiddleware->process()
#30 /usr/share/php/passbolt/plugins/PassboltCe/JwtAuthentication/src/Middleware/JwtRouteFilterMiddleware.php(47): Cake\Http\Runner->handle()
#31 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Passbolt\JwtAuthentication\Middleware\JwtRouteFilterMiddleware->process()
#32 /usr/share/php/passbolt/plugins/PassboltCe/JwtAuthentication/src/Middleware/JwtAuthDetectionMiddleware.php(58): Cake\Http\Runner->handle()
#33 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Passbolt\JwtAuthentication\Middleware\JwtAuthDetectionMiddleware->process()
#34 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Routing/Middleware/RoutingMiddleware.php(161): Cake\Http\Runner->handle()
#35 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Cake\Routing\Middleware\RoutingMiddleware->process()
#36 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Routing/Middleware/AssetMiddleware.php(77): Cake\Http\Runner->handle()
#37 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Cake\Routing\Middleware\AssetMiddleware->process()
#38 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Error/Middleware/ErrorHandlerMiddleware.php(126): Cake\Http\Runner->handle()
#39 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Cake\Error\Middleware\ErrorHandlerMiddleware->process()
#40 /usr/share/php/passbolt/src/Middleware/ContentSecurityPolicyMiddleware.php(39): Cake\Http\Runner->handle()
#41 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): App\Middleware\ContentSecurityPolicyMiddleware->process()
#42 /usr/share/php/passbolt/src/Middleware/ContainerInjectorMiddleware.php(54): Cake\Http\Runner->handle()
#43 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): App\Middleware\ContainerInjectorMiddleware->process()
#44 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(58): Cake\Http\Runner->handle()
#45 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Server.php(90): Cake\Http\Runner->run()
#46 /usr/share/php/passbolt/webroot/index.php(40): Cake\Http\Server->run()
#47 {main}
2023-01-30 13:38:26 error: [Authentication\Authenticator\UnauthenticatedException] Authentication is required to continue in /usr/share/php/passbolt/vendor/cakephp/authentication/src/Controller/Component/AuthenticationComponent.php on line 177
Request URL: /auth/is-authenticated.json
Client IP: 10.0.110.132


2023-01-30 13:38:56 error: [Authentication\Authenticator\UnauthenticatedException] Authentication is required to continue in /usr/share/php/passbolt/vendor/cakephp/authentication/src/Controller/Component/AuthenticationComponent.php on line 177
Request URL: /auth/is-authenticated.json
Client IP: 10.0.110.132


2023-01-30 13:39:14 error: [Authentication\Authenticator\UnauthenticatedException] Authentication is required to continue in /usr/share/php/passbolt/vendor/cakephp/authentication/src/Controller/Component/AuthenticationComponent.php on line 177
Request URL: /auth/is-authenticated.json
Client IP: 10.0.110.132


2023-01-30 13:54:03 error: [Authentication\Authenticator\UnauthenticatedException] Authentication is required to continue in /usr/share/php/passbolt/vendor/cakephp/authentication/src/Controller/Component/AuthenticationComponent.php on line 177
Request URL: /auth/is-authenticated.json
Client IP: 10.0.110.132


2023-01-30 13:55:11 error: [Cake\Http\Exception\InternalErrorException] The authentication failed. in /usr/share/php/passbolt/src/Controller/Auth/AuthLoginController.php on line 93
Request URL: /auth/login.json?api-version=v2
Client IP: 10.0.110.132


2023-01-30 13:55:11 error: The authentication failed.
2023-01-30 13:55:11 error: #0 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Controller/Controller.php(539): App\Controller\Auth\AuthLoginController->loginPost()
#1 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Controller/ControllerFactory.php(140): Cake\Controller\Controller->invokeAction()
#2 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Controller/ControllerFactory.php(115): Cake\Controller\ControllerFactory->handle()
#3 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/BaseApplication.php(317): Cake\Controller\ControllerFactory->invoke()
#4 /usr/share/php/passbolt/src/Application.php(131): Cake\Http\BaseApplication->handle()
#5 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(77): App\Application->handle()
#6 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Middleware/SecurityHeadersMiddleware.php(255): Cake\Http\Runner->handle()
#7 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Cake\Http\Middleware\SecurityHeadersMiddleware->process()
#8 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Middleware/CsrfProtectionMiddleware.php(138): Cake\Http\Runner->handle()
#9 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Cake\Http\Middleware\CsrfProtectionMiddleware->process()
#10 /usr/share/php/passbolt/plugins/PassboltCe/JwtAuthentication/src/Middleware/JwtCsrfDetectionMiddleware.php(55): Cake\Http\Runner->handle()
#11 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Passbolt\JwtAuthentication\Middleware\JwtCsrfDetectionMiddleware->process()
#12 /usr/share/php/passbolt/src/Middleware/GpgAuthHeadersMiddleware.php(40): Cake\Http\Runner->handle()
#13 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): App\Middleware\GpgAuthHeadersMiddleware->process()
#14 /usr/share/php/passbolt/plugins/PassboltCe/Locale/src/Middleware/LocaleMiddleware.php(47): Cake\Http\Runner->handle()
#15 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Passbolt\Locale\Middleware\LocaleMiddleware->process()
#16 /usr/share/php/passbolt/plugins/PassboltCe/MultiFactorAuthentication/src/Middleware/InjectMfaFormMiddleware.php(66): Cake\Http\Runner->handle()
#17 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Passbolt\MultiFactorAuthentication\Middleware\InjectMfaFormMiddleware->process()
#18 /usr/share/php/passbolt/plugins/PassboltCe/MultiFactorAuthentication/src/Middleware/MfaRequiredCheckMiddleware.php(82): Cake\Http\Runner->handle()
#19 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Passbolt\MultiFactorAuthentication\Middleware\MfaRequiredCheckMiddleware->process()
#20 /usr/share/php/passbolt/vendor/cakephp/authentication/src/Middleware/AuthenticationMiddleware.php(124): Cake\Http\Runner->handle()
#21 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Authentication\Middleware\AuthenticationMiddleware->process()
#22 /usr/share/php/passbolt/plugins/PassboltCe/JwtAuthentication/src/Middleware/JwtDestroySessionMiddleware.php(43): Cake\Http\Runner->handle()
#23 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Passbolt\JwtAuthentication\Middleware\JwtDestroySessionMiddleware->process()
#24 /usr/share/php/passbolt/src/Middleware/SessionAuthPreventDeletedUsersMiddleware.php(46): Cake\Http\Runner->handle()
#25 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): App\Middleware\SessionAuthPreventDeletedUsersMiddleware->process()
#26 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Middleware/BodyParserMiddleware.php(162): Cake\Http\Runner->handle()
#27 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Cake\Http\Middleware\BodyParserMiddleware->process()
#28 /usr/share/php/passbolt/src/Middleware/SessionPreventExtensionMiddleware.php(66): Cake\Http\Runner->handle()
#29 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): App\Middleware\SessionPreventExtensionMiddleware->process()
#30 /usr/share/php/passbolt/plugins/PassboltCe/JwtAuthentication/src/Middleware/JwtRouteFilterMiddleware.php(47): Cake\Http\Runner->handle()
#31 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Passbolt\JwtAuthentication\Middleware\JwtRouteFilterMiddleware->process()
#32 /usr/share/php/passbolt/plugins/PassboltCe/JwtAuthentication/src/Middleware/JwtAuthDetectionMiddleware.php(58): Cake\Http\Runner->handle()
#33 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Passbolt\JwtAuthentication\Middleware\JwtAuthDetectionMiddleware->process()
#34 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Routing/Middleware/RoutingMiddleware.php(161): Cake\Http\Runner->handle()
#35 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Cake\Routing\Middleware\RoutingMiddleware->process()
#36 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Routing/Middleware/AssetMiddleware.php(77): Cake\Http\Runner->handle()
#37 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Cake\Routing\Middleware\AssetMiddleware->process()
#38 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Error/Middleware/ErrorHandlerMiddleware.php(126): Cake\Http\Runner->handle()
#39 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Cake\Error\Middleware\ErrorHandlerMiddleware->process()
#40 /usr/share/php/passbolt/src/Middleware/ContentSecurityPolicyMiddleware.php(39): Cake\Http\Runner->handle()
#41 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): App\Middleware\ContentSecurityPolicyMiddleware->process()
#42 /usr/share/php/passbolt/src/Middleware/ContainerInjectorMiddleware.php(54): Cake\Http\Runner->handle()
#43 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): App\Middleware\ContainerInjectorMiddleware->process()
#44 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(58): Cake\Http\Runner->handle()
#45 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Server.php(90): Cake\Http\Runner->run()
#46 /usr/share/php/passbolt/webroot/index.php(40): Cake\Http\Server->run()
#47 {main}
2023-01-30 13:55:50 error: [Authentication\Authenticator\UnauthenticatedException] Authentication is required to continue in /usr/share/php/passbolt/vendor/cakephp/authentication/src/Controller/Component/AuthenticationComponent.php on line 177
Request URL: /auth/is-authenticated.json
Client IP: 10.0.110.132


2023-01-30 14:34:28 error: [Authentication\Authenticator\UnauthenticatedException] Authentication is required to continue in /usr/share/php/passbolt/vendor/cakephp/authentication/src/Controller/Component/AuthenticationComponent.php on line 177
Request URL: /auth/is-authenticated.json
Client IP: 10.0.110.132


2023-01-30 19:00:07 error: [Authentication\Authenticator\UnauthenticatedException] Authentication is required to continue in /usr/share/php/passbolt/vendor/cakephp/authentication/src/Controller/Component/AuthenticationComponent.php on line 177
Request URL: /auth/is-authenticated.json
Client IP: 10.0.110.9


2023-01-30 23:27:16 error: [Authentication\Authenticator\UnauthenticatedException] Authentication is required to continue in /usr/share/php/passbolt/vendor/cakephp/authentication/src/Controller/Component/AuthenticationComponent.php on line 177
Request URL: /auth/is-authenticated.json
Client IP: 10.0.110.132


2023-01-30 23:30:07 error: [Authentication\Authenticator\UnauthenticatedException] Authentication is required to continue in /usr/share/php/passbolt/vendor/cakephp/authentication/src/Controller/Component/AuthenticationComponent.php on line 177
Request URL: /auth/is-authenticated.json
Client IP: 10.0.110.132


2023-01-30 23:31:57 error: [Authentication\Authenticator\UnauthenticatedException] Authentication is required to continue in /usr/share/php/passbolt/vendor/cakephp/authentication/src/Controller/Component/AuthenticationComponent.php on line 177
Request URL: /auth/is-authenticated.json
Client IP: 10.0.110.132


2023-01-30 23:32:52 error: [Cake\Http\Exception\InternalErrorException] The authentication failed. in /usr/share/php/passbolt/src/Controller/Auth/AuthLoginController.php on line 93
Request URL: /auth/verify.json?api-version=v2
Client IP: 10.0.110.132


2023-01-30 23:32:52 error: The authentication failed.
2023-01-30 23:32:52 error: #0 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Controller/Controller.php(539): App\Controller\Auth\AuthLoginController->loginPost()
#1 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Controller/ControllerFactory.php(140): Cake\Controller\Controller->invokeAction()
#2 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Controller/ControllerFactory.php(115): Cake\Controller\ControllerFactory->handle()
#3 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/BaseApplication.php(317): Cake\Controller\ControllerFactory->invoke()
#4 /usr/share/php/passbolt/src/Application.php(131): Cake\Http\BaseApplication->handle()
#5 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(77): App\Application->handle()
#6 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Middleware/SecurityHeadersMiddleware.php(255): Cake\Http\Runner->handle()
#7 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Cake\Http\Middleware\SecurityHeadersMiddleware->process()
#8 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Middleware/CsrfProtectionMiddleware.php(138): Cake\Http\Runner->handle()
#9 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Cake\Http\Middleware\CsrfProtectionMiddleware->process()
#10 /usr/share/php/passbolt/plugins/PassboltCe/JwtAuthentication/src/Middleware/JwtCsrfDetectionMiddleware.php(55): Cake\Http\Runner->handle()
#11 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Passbolt\JwtAuthentication\Middleware\JwtCsrfDetectionMiddleware->process()
#12 /usr/share/php/passbolt/src/Middleware/GpgAuthHeadersMiddleware.php(40): Cake\Http\Runner->handle()
#13 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): App\Middleware\GpgAuthHeadersMiddleware->process()
#14 /usr/share/php/passbolt/plugins/PassboltCe/Locale/src/Middleware/LocaleMiddleware.php(47): Cake\Http\Runner->handle()
#15 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73):

Dimmebag · January 30, 2023, 11:45pm

@garrett
sorry my man:
all the information of the healthcare shell:

 Open source password manager for teams
-------------------------------------------------------------------------------
 Healthcheck shell
-------------------------------------------------------------------------------

 Environment

 [PASS] PHP version 7.4.33.
 [PASS] PCRE compiled with unicode support.
 [PASS] The temporary directory and its content are writable and not executable.
 [PASS] The logs directory and its content are writable.
 [PASS] GD or Imagick extension is installed.
 [PASS] Intl extension is installed.
 [PASS] Mbstring extension is installed.

 Config files

 [PASS] The application config file is present
 [PASS] The passbolt config file is present

 Core config

 [PASS] Debug mode is off.
 [PASS] Cache is working.
 [PASS] Unique value set for security.salt
 [PASS] Full base url is set to http://10.0.110.10
 [PASS] App.fullBaseUrl validation OK.
 [PASS] /healthcheck/status is reachable.

 SSL Certificate

 [PASS] SSL peer certificate validates
 [PASS] Hostname is matching in SSL certificate.
 [PASS] Not using a self-signed certificate

 Database

 [PASS] The application is able to connect to the database
 [PASS] 26 tables found
 [PASS] Some default content is present
 [PASS] The database schema up to date.

 GPG Configuration

 [PASS] PHP GPG Module is installed and loaded.
 [PASS] The environment variable GNUPGHOME is set to /var/lib/passbolt/.gnupg.
 [PASS] The directory /var/lib/passbolt/.gnupg containing the keyring is writable by the webserver user.
 [PASS] The server OpenPGP key is not the default one
 [PASS] The public key file is defined in /etc/passbolt/passbolt.php and readable.
 [PASS] The private key file is defined in /etc/passbolt/passbolt.php and readable.
 [PASS] The server key fingerprint matches the one defined in /etc/passbolt/passbolt.php.
 [PASS] The server public key defined in the /etc/passbolt/passbolt.php (or environment variables) is in the keyring.
 [PASS] There is a valid email id defined for the server key.
 [PASS] The public key can be used to encrypt a message.
 [PASS] The private key can be used to sign a message.
 [PASS] The public and private keys can be used to encrypt and sign a message.
 [PASS] The private key can be used to decrypt a message.
 [PASS] The private key can be used to decrypt and verify a message.
 [PASS] The public key can be used to verify a signature.
 [PASS] The server public key format is Gopengpg compatible.
 [PASS] The server private key format is Gopengpg compatible.

 Application configuration

 [PASS] Using latest passbolt version (3.9.0).
 [FAIL] Passbolt is not configured to force SSL use.
 [HELP] Set passbolt.ssl.force to true in /etc/passbolt/passbolt.php.
 [FAIL] App.fullBaseUrl is not set to HTTPS.
 [HELP] Check App.fullBaseUrl url scheme in /etc/passbolt/passbolt.php.
 [PASS] Selenium API endpoints are disabled.
 [PASS] Search engine robots are told not to index content.
 [PASS] Registration is closed, only administrators can add users.
 [WARN] Host availability checking is disabled.
 [HELP] Make sure this instance is not publicly available on the internet.
 [HELP] Or set the PASSBOLT_EMAIL_VALIDATE_MX environment variable to true.
 [HELP] Or set passbolt.email.validate.mx to true in /etc/passbolt/passbolt.php.
 [PASS] Serving the compiled version of the javascript app.
 [PASS] All email notifications will be sent.

 JWT Authentication

 [PASS] The JWT Authentication plugin is enabled
 [PASS] The /etc/passbolt/jwt/ directory is not writable.
 [PASS] A valid JWT key pair was found

 SMTP Settings

 [PASS] The SMTP Settings plugin is enabled.
 [PASS] SMTP Settings coherent. You may send a test email to validate them.
 [PASS] The SMTP Settings source is: database.
 [WARN] The SMTP Settings plugin endpoints are enabled.
 [HELP] It is recommended to disable the plugin endpoints.
 [HELP] Set the PASSBOLT_SECURITY_SMTP_SETTINGS_ENDPOINTS_DISABLED environment variable to true.
 [HELP] Or set passbolt.security.smtpSettings.endpointsDisabled to true in /etc/passbolt/passbolt.php.

 [FAIL] 2 error(s) found. Hang in there!

garrett · January 31, 2023, 1:37am

Dimmebag:

 [FAIL] Passbolt is not configured to force SSL use.
 [HELP] Set passbolt.ssl.force to true in /etc/passbolt/passbolt.php.
 [FAIL] App.fullBaseUrl is not set to HTTPS.
 [HELP] Check App.fullBaseUrl url scheme in /etc/passbolt/passbolt.php.

These errors need to be fixed.

clayton · January 31, 2023, 9:58am

hey @Dimmebag in addition to the HTTPS vs HTTP issue that @garrett mentioned could you run the status report and post the output?

For your set up this should be:

 sudo -H -u nginx bash -c “/usr/share/php/passbolt/bin/status-report”

This will include the healthcheck plus a couple other things which will give us a more full picture.

Dimmebag · January 31, 2023, 1:42pm

@garrett i dont use a SSL or certificate in this installation. Its a normal HTTP use without HTTPS.

What i can do, to resolve this issue in that message of healthcare???

@clayton
i runned that command and have all the results bellow:

 Open source password manager for teams
-------------------------------------------------------------------------------
Passbolt CE 3.9.0
Cakephp 4.3.7
Linux svr-rocky 4.18.0-425.3.1.el8.x86_64 #1 SMP Wed Nov 9 20:13:27 UTC 2022 x86_64 x86_64 x86_64 GNU/Linux
PHP 7.4.33 (cli) (built: Dec 19 2022 13:23:13) ( NTS )
mysql  Ver 15.1 Distrib 10.3.35-MariaDB, for Linux (x86_64) using readline 5.1
gpg (GnuPG) 2.2.20
libgcrypt 1.8.5
 ERROR: /usr/share/php/passbolt/bin/utils.sh: line 64: composer: command not found

 Open source password manager for teams
-------------------------------------------------------------------------------
 Healthcheck shell
-------------------------------------------------------------------------------

 Environment

 [PASS] PHP version 7.4.33.
 [PASS] PCRE compiled with unicode support.
 [PASS] The temporary directory and its content are writable and not executable.
 [PASS] The logs directory and its content are writable.
 [PASS] GD or Imagick extension is installed.
 [PASS] Intl extension is installed.
 [PASS] Mbstring extension is installed.

 Config files

 [PASS] The application config file is present
 [PASS] The passbolt config file is present

 Core config

 [PASS] Debug mode is off.
 [PASS] Cache is working.
 [PASS] Unique value set for security.salt
 [PASS] Full base url is set to http://10.0.110.10
 [PASS] App.fullBaseUrl validation OK.
 [PASS] /healthcheck/status is reachable.

 SSL Certificate

 [PASS] SSL peer certificate validates
 [PASS] Hostname is matching in SSL certificate.
 [PASS] Not using a self-signed certificate

 Database

 [PASS] The application is able to connect to the database
 [PASS] 26 tables found
 [PASS] Some default content is present
 [PASS] The database schema up to date.

 GPG Configuration

 [PASS] PHP GPG Module is installed and loaded.
 [PASS] The environment variable GNUPGHOME is set to /var/lib/passbolt/.gnupg.
 [PASS] The directory /var/lib/passbolt/.gnupg containing the keyring is writable by the webserver user.
 [PASS] The server OpenPGP key is not the default one
 [PASS] The public key file is defined in /etc/passbolt/passbolt.php and readable.
 [PASS] The private key file is defined in /etc/passbolt/passbolt.php and readable.
 [PASS] The server key fingerprint matches the one defined in /etc/passbolt/passbolt.php.
 [PASS] The server public key defined in the /etc/passbolt/passbolt.php (or environment variables) is in the keyring.
 [PASS] There is a valid email id defined for the server key.
 [PASS] The public key can be used to encrypt a message.
 [PASS] The private key can be used to sign a message.
 [PASS] The public and private keys can be used to encrypt and sign a message.
 [PASS] The private key can be used to decrypt a message.
 [PASS] The private key can be used to decrypt and verify a message.
 [PASS] The public key can be used to verify a signature.
 [PASS] The server public key format is Gopengpg compatible.
 [PASS] The server private key format is Gopengpg compatible.

 Application configuration

 [PASS] Using latest passbolt version (3.9.0).
 [FAIL] Passbolt is not configured to force SSL use.
 [HELP] Set passbolt.ssl.force to true in /etc/passbolt/passbolt.php.
 [FAIL] App.fullBaseUrl is not set to HTTPS.
 [HELP] Check App.fullBaseUrl url scheme in /etc/passbolt/passbolt.php.
 [PASS] Selenium API endpoints are disabled.
 [PASS] Search engine robots are told not to index content.
 [PASS] Registration is closed, only administrators can add users.
 [WARN] Host availability checking is disabled.
 [HELP] Make sure this instance is not publicly available on the internet.
 [HELP] Or set the PASSBOLT_EMAIL_VALIDATE_MX environment variable to true.
 [HELP] Or set passbolt.email.validate.mx to true in /etc/passbolt/passbolt.php.
 [PASS] Serving the compiled version of the javascript app.
 [PASS] All email notifications will be sent.

 JWT Authentication

 [PASS] The JWT Authentication plugin is enabled
 [PASS] The /etc/passbolt/jwt/ directory is not writable.
 [PASS] A valid JWT key pair was found

 SMTP Settings

 [PASS] The SMTP Settings plugin is enabled.
 [PASS] SMTP Settings coherent. You may send a test email to validate them.
 [PASS] The SMTP Settings source is: database.
 [WARN] The SMTP Settings plugin endpoints are enabled.
 [HELP] It is recommended to disable the plugin endpoints.
 [HELP] Set the PASSBOLT_SECURITY_SMTP_SETTINGS_ENDPOINTS_DISABLED environment variable to true.
 [HELP] Or set passbolt.security.smtpSettings.endpointsDisabled to true in /etc/passbolt/passbolt.php.

 [FAIL] 2 error(s) found. Hang in there!

Dimmebag · January 31, 2023, 1:42pm

And this too:

 Open source password manager for teams
-------------------------------------------------------------------------------
Data check shell
[PASS] Data integrity for AuthenticationTokens.
  [PASS] Can validate: 680/680
[PASS] Data integrity for Comments.
  [PASS] Can validate: 8/8
[PASS] Data integrity for Favorites.
  [PASS] Can validate: 0/0
[PASS] Data integrity for Gpgkeys.
  [PASS] Can encrypt: 5/5
  [PASS] Pass validation service checks: 5/5
  [PASS] Entity data and armored key data matches: 5/5
  [PASS] Is not expired: 5/5
  [PASS] Is armored key format valid: 5/5
[PASS] Data integrity for Groups.
  [PASS] Can validate: 7/7
[PASS] Data integrity for Profiles.
  [PASS] Can validate: 6/6
[PASS] Data integrity for Resources.
  [PASS] Can validate: 69/69
[PASS] Data integrity for Secrets.
  [PASS] Can validate: 275/275
[PASS] Data integrity for Users.
  [PASS] Can validate: 6/6
#12 /usr/share/php/passbolt/src/Middleware/GpgAuthHeadersMiddleware.php(40): Cake\Http\Runner->handle()
#13 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): App\Middleware\GpgAuthHeadersMiddleware->process()
#14 /usr/share/php/passbolt/plugins/PassboltCe/Locale/src/Middleware/LocaleMiddleware.php(47): Cake\Http\Runner->handle()
#15 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Passbolt\Locale\Middleware\LocaleMiddleware->process()
#16 /usr/share/php/passbolt/plugins/PassboltCe/MultiFactorAuthentication/src/Middleware/InjectMfaFormMiddleware.php(66): Cake\Http\Runner->handle()
#17 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Passbolt\MultiFactorAuthentication\Middleware\InjectMfaFormMiddleware->process()
#18 /usr/share/php/passbolt/plugins/PassboltCe/MultiFactorAuthentication/src/Middleware/MfaRequiredCheckMiddleware.php(82): Cake\Http\Runner->handle()
#19 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Passbolt\MultiFactorAuthentication\Middleware\MfaRequiredCheckMiddleware->process()
#20 /usr/share/php/passbolt/vendor/cakephp/authentication/src/Middleware/AuthenticationMiddleware.php(124): Cake\Http\Runner->handle()
#21 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Authentication\Middleware\AuthenticationMiddleware->process()
#22 /usr/share/php/passbolt/plugins/PassboltCe/JwtAuthentication/src/Middleware/JwtDestroySessionMiddleware.php(43): Cake\Http\Runner->handle()
#23 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Passbolt\JwtAuthentication\Middleware\JwtDestroySessionMiddleware->process()
#24 /usr/share/php/passbolt/src/Middleware/SessionAuthPreventDeletedUsersMiddleware.php(46): Cake\Http\Runner->handle()
#25 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): App\Middleware\SessionAuthPreventDeletedUsersMiddleware->process()
#26 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Middleware/BodyParserMiddleware.php(162): Cake\Http\Runner->handle()
#27 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Cake\Http\Middleware\BodyParserMiddleware->process()
#28 /usr/share/php/passbolt/src/Middleware/SessionPreventExtensionMiddleware.php(66): Cake\Http\Runner->handle()
#29 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): App\Middleware\SessionPreventExtensionMiddleware->process()
#30 /usr/share/php/passbolt/plugins/PassboltCe/JwtAuthentication/src/Middleware/JwtRouteFilterMiddleware.php(47): Cake\Http\Runner->handle()
#31 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Passbolt\JwtAuthentication\Middleware\JwtRouteFilterMiddleware->process()
#32 /usr/share/php/passbolt/plugins/PassboltCe/JwtAuthentication/src/Middleware/JwtAuthDetectionMiddleware.php(58): Cake\Http\Runner->handle()
#33 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Passbolt\JwtAuthentication\Middleware\JwtAuthDetectionMiddleware->process()
#34 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Routing/Middleware/RoutingMiddleware.php(161): Cake\Http\Runner->handle()
#35 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Cake\Routing\Middleware\RoutingMiddleware->process()
#36 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Routing/Middleware/AssetMiddleware.php(77): Cake\Http\Runner->handle()
#37 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Cake\Routing\Middleware\AssetMiddleware->process()
#38 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Error/Middleware/ErrorHandlerMiddleware.php(126): Cake\Http\Runner->handle()
#39 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Cake\Error\Middleware\ErrorHandlerMiddleware->process()
#40 /usr/share/php/passbolt/src/Middleware/ContentSecurityPolicyMiddleware.php(39): Cake\Http\Runner->handle()
#41 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): App\Middleware\ContentSecurityPolicyMiddleware->process()
#42 /usr/share/php/passbolt/src/Middleware/ContainerInjectorMiddleware.php(54): Cake\Http\Runner->handle()
#43 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): App\Middleware\ContainerInjectorMiddleware->process()
#44 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(58): Cake\Http\Runner->handle()
#45 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Server.php(90): Cake\Http\Runner->run()
#46 /usr/share/php/passbolt/webroot/index.php(40): Cake\Http\Server->run()
#47 {main}
2023-01-30 23:33:47 error: [Cake\Http\Exception\InternalErrorException] The authentication failed. in /usr/share/php/passbolt/src/Controller/Auth/AuthLoginController.php on line 93
Request URL: /auth/login.json?api-version=v2
Client IP: 10.0.110.132


2023-01-30 23:33:47 error: The authentication failed.
2023-01-30 23:33:47 error: #0 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Controller/Controller.php(539): App\Controller\Auth\AuthLoginController->loginPost()
#1 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Controller/ControllerFactory.php(140): Cake\Controller\Controller->invokeAction()
#2 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Controller/ControllerFactory.php(115): Cake\Controller\ControllerFactory->handle()
#3 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/BaseApplication.php(317): Cake\Controller\ControllerFactory->invoke()
#4 /usr/share/php/passbolt/src/Application.php(131): Cake\Http\BaseApplication->handle()
#5 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(77): App\Application->handle()
#6 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Middleware/SecurityHeadersMiddleware.php(255): Cake\Http\Runner->handle()
#7 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Cake\Http\Middleware\SecurityHeadersMiddleware->process()
#8 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Middleware/CsrfProtectionMiddleware.php(138): Cake\Http\Runner->handle()
#9 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Cake\Http\Middleware\CsrfProtectionMiddleware->process()
#10 /usr/share/php/passbolt/plugins/PassboltCe/JwtAuthentication/src/Middleware/JwtCsrfDetectionMiddleware.php(55): Cake\Http\Runner->handle()
#11 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Passbolt\JwtAuthentication\Middleware\JwtCsrfDetectionMiddleware->process()
#12 /usr/share/php/passbolt/src/Middleware/GpgAuthHeadersMiddleware.php(40): Cake\Http\Runner->handle()
#13 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): App\Middleware\GpgAuthHeadersMiddleware->process()
#14 /usr/share/php/passbolt/plugins/PassboltCe/Locale/src/Middleware/LocaleMiddleware.php(47): Cake\Http\Runner->handle()
#15 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Passbolt\Locale\Middleware\LocaleMiddleware->process()
#16 /usr/share/php/passbolt/plugins/PassboltCe/MultiFactorAuthentication/src/Middleware/InjectMfaFormMiddleware.php(66): Cake\Http\Runner->handle()
#17 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Passbolt\MultiFactorAuthentication\Middleware\InjectMfaFormMiddleware->process()
#18 /usr/share/php/passbolt/plugins/PassboltCe/MultiFactorAuthentication/src/Middleware/MfaRequiredCheckMiddleware.php(82): Cake\Http\Runner->handle()
#19 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Passbolt\MultiFactorAuthentication\Middleware\MfaRequiredCheckMiddleware->process()
#20 /usr/share/php/passbolt/vendor/cakephp/authentication/src/Middleware/AuthenticationMiddleware.php(124): Cake\Http\Runner->handle()
#21 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Authentication\Middleware\AuthenticationMiddleware->process()
#22 /usr/share/php/passbolt/plugins/PassboltCe/JwtAuthentication/src/Middleware/JwtDestroySessionMiddleware.php(43): Cake\Http\Runner->handle()
#23 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Passbolt\JwtAuthentication\Middleware\JwtDestroySessionMiddleware->process()
#24 /usr/share/php/passbolt/src/Middleware/SessionAuthPreventDeletedUsersMiddleware.php(46): Cake\Http\Runner->handle()
#25 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): App\Middleware\SessionAuthPreventDeletedUsersMiddleware->process()
#26 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Middleware/BodyParserMiddleware.php(162): Cake\Http\Runner->handle()
#27 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Cake\Http\Middleware\BodyParserMiddleware->process()
#28 /usr/share/php/passbolt/src/Middleware/SessionPreventExtensionMiddleware.php(66): Cake\Http\Runner->handle()
#29 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): App\Middleware\SessionPreventExtensionMiddleware->process()
#30 /usr/share/php/passbolt/plugins/PassboltCe/JwtAuthentication/src/Middleware/JwtRouteFilterMiddleware.php(47): Cake\Http\Runner->handle()
#31 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Passbolt\JwtAuthentication\Middleware\JwtRouteFilterMiddleware->process()
#32 /usr/share/php/passbolt/plugins/PassboltCe/JwtAuthentication/src/Middleware/JwtAuthDetectionMiddleware.php(58): Cake\Http\Runner->handle()
#33 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Passbolt\JwtAuthentication\Middleware\JwtAuthDetectionMiddleware->process()
#34 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Routing/Middleware/RoutingMiddleware.php(161): Cake\Http\Runner->handle()
#35 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Cake\Routing\Middleware\RoutingMiddleware->process()
#36 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Routing/Middleware/AssetMiddleware.php(77): Cake\Http\Runner->handle()
#37 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Cake\Routing\Middleware\AssetMiddleware->process()
#38 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Error/Middleware/ErrorHandlerMiddleware.php(126): Cake\Http\Runner->handle()
#39 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): Cake\Error\Middleware\ErrorHandlerMiddleware->process()
#40 /usr/share/php/passbolt/src/Middleware/ContentSecurityPolicyMiddleware.php(39): Cake\Http\Runner->handle()
#41 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): App\Middleware\ContentSecurityPolicyMiddleware->process()
#42 /usr/share/php/passbolt/src/Middleware/ContainerInjectorMiddleware.php(54): Cake\Http\Runner->handle()
#43 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(73): App\Middleware\ContainerInjectorMiddleware->process()
#44 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Runner.php(58): Cake\Http\Runner->handle()
#45 /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Http/Server.php(90): Cake\Http\Runner->run()
#46 /usr/share/php/passbolt/webroot/index.php(40): Cake\Http\Server->run()
#47 {main}
2023-01-31 10:38:17 error: [Authentication\Authenticator\UnauthenticatedException] Authentication is required to continue in /usr/share/php/passbolt/vendor/cakephp/authentication/src/Controller/Component/AuthenticationComponent.php on line 177
Request URL: /auth/is-authenticated.json
Client IP: 10.0.109.145


2023-01-31 11:12:09 error: [Authentication\Authenticator\UnauthenticatedException] Authentication is required to continue in /usr/share/php/passbolt/vendor/cakephp/authentication/src/Controller/Component/AuthenticationComponent.php on line 177
Request URL: /auth/is-authenticated.json
Client IP: 10.0.110.9

clayton · January 31, 2023, 1:56pm

Hey @Dimmebag thanks for that! There should be another part with that output, if for some reason it wasn’t there can you run the following to produce it?

 sudo -H -u nginx bash -c “/ usr/share/php/passbolt/bin/cake passbolt cleanup”

The status report runs it with --dry-run but without it should just fix any issues present. Let me know if it changes anything by running that

Dimmebag · January 31, 2023, 2:14pm

@clayton
I tried, but nothing happened;

This message after command:

Open source password manager for teams

Cleanup shell (fix mode)

No issue found, data looks squeaky clean!

clayton · January 31, 2023, 2:19pm

hey @Dimmebag the next thing to look at would be the browser extension logs. You can get those on Firefox by

going to: about:debugging#/runtime/this-firefox
locate Passbolt and click Inspect
A new tab for the console of the browser extension will appear.
Go to the network tab
try to reproduce the error
Export logs by clicking right on the logs and select “Save all As HAR”

Dimmebag · January 31, 2023, 2:40pm

@clayton
looks like the same error of json login. Followed your lead, and the results:

|id|cfd4d38d-9bcb-4ac6-bd0a-b816dd0bfee1|
|---|---|
|status|error|
|servertime|1675175857|
|action|4d2d5c43-a76a-5d4a-8f47-2b1f0268e3d6|
|message|Authentication is required to continue|
|url|/auth/is-authenticated.json|
|code|401|
|body||

|||
|---|---|
|header||
|id|a9763c7e-726b-4626-85d0-972980a3ec63|
|status|success|
|servertime|1675175883|
|action|bef9f3ca-86ef-5c6a-9b38-320e03ceb5df|
|message|The operation was successful.|
|url|/settings.json?api-version=v2|
|code|200|
|body||
|app||
|url|http://10.0.110.10/|
|locale|en-UK|
|passbolt||
|legal||
|privacy_policy||
|url||
|terms||
|url|https://www.passbolt.com/terms|
|edition|ce|
|registration||
|public|false|
|plugins||
|jwtAuthentication||
|enabled|true|
|accountRecoveryRequestHelp||
|enabled|true|
|inFormIntegration||
|enabled|true|
|locale||
|options||
|0||
|locale|de-DE|
|label|Deutsch|
|1||
|locale|en-UK|
|label|English|
|2||
|locale|es-ES|
|label|Español|
|3||
|locale|fr-FR|
|label|Français|
|4||
|locale|ja-JP|
|label|日本語|
|5||
|locale|lt-LT|
|label|Lietuvių|
|6||
|locale|nl-NL|
|label|Nederlands|
|7||
|locale|pl-PL|
|label|Polski|
|8||
|locale|sv-SE|
|label|Svenska|
|rememberMe||
|options||
|300|5 minutes|
|900|15 minutes|
|1800|30 minutes|
|3600|1 hour|
|-1|until I log out|

Is this information, or you need the HAR file?

clayton · January 31, 2023, 2:53pm

hey @Dimmebag actually a potentially better place to look will be in the browser console. Can you open that up by right clicking and selecting inspect, then picking the console tab and try to access the page again?

Let me know if there are any errors there

Dimmebag · January 31, 2023, 3:26pm

@clayton
I dont get it this point. I ill post a screen of all information displayed in the debbug mode of firefox:

garrett · January 31, 2023, 4:05pm

We should probably check ngnix config too in case something changed there.

clayton · January 31, 2023, 4:06pm

Another thought since this is Rocky, do you have SELinux enabled @Dimmebag ?

Dimmebag · January 31, 2023, 4:20pm

I think, this error its something about in Rocky Linux, because a installed a fresh version in a VM hardware and the same error appears without any data.

Installed in a CentOS7 and fresh install worked fine…

How i can test my dump of mysql in this new system? Copy and paste the keys in gpg folder works, or need more commands?

Sorry, for newbie questions!

Cheers and thank you both of you @clayton and @garrett

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After update to 3.9.0, my instance not work anymore :(

Open source password manager for teams

Cleanup shell (fix mode)

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