Trying to setup the Android mobile app to connect to Passbolt CE. I’ve had this working in the past.
Browser access works as intended.
I’m receiving errors on both Chrome/Firefox while scanning the barcode for initial setup, with the browser stating that “There was an issue during the transfer. Please try again later or contact your administrator.”, and then asks me to restart the process. The app appears to think that the transfer was successful and states “Your information has been transferred!”
I have TOTP, Duo MFA, and Yubikey OTP setup and enabled on my profile and all work via browser. Could this be some of my issue?
Error: Unsupported status
at $r.getUpdatedTransfer (chrome-extension://ljeppgjhohmhpbdhjjjbiflabdgfkhpo/webAccessibleResources/js/dist/app.js:2:553555)
Error below is Firefox generated
I have read intro post: About the Installation Issues category
I have read the tutorials, help and searched for similar issues
I provide relevant information about my server (component names and versions, etc.)
Ubuntu Server 22.04.3
I provide a copy of my logs and healthcheck
I describe the steps I have taken to trouble shoot the problem
I describe the steps on how to reproduce the issue
[PASS] PHP version 8.1.2-1ubuntu2.14.
[PASS] PCRE compiled with unicode support.
[PASS] The temporary directory and its content are writable and not executable.
[PASS] The logs directory and its content are writable.
[PASS] GD or Imagick extension is installed.
[PASS] Intl extension is installed.
[PASS] Mbstring extension is installed.
[PASS] The application config file is present
[PASS] The passbolt config file is present
[PASS] Debug mode is off.
[PASS] Cache is working.
[PASS] Unique value set for security.salt
[PASS] Full base url is set to https://passbolt.****************.com
[PASS] App.fullBaseUrl validation OK.
[PASS] /healthcheck/status is reachable.
[PASS] SSL peer certificate validates
[PASS] Hostname is matching in SSL certificate.
[PASS] Not using a self-signed certificate
[PASS] The application is able to connect to the database
[PASS] 32 tables found
[PASS] Some default content is present
[PASS] The database schema up to date.
[PASS] PHP GPG Module is installed and loaded.
[PASS] The environment variable GNUPGHOME is set to /var/lib/passbolt/.gnupg.
[PASS] The directory /var/lib/passbolt/.gnupg containing the keyring is writable by the webserver user.
[PASS] The server OpenPGP key is not the default one
[PASS] The public key file is defined in /etc/passbolt/passbolt.php and readable.
[PASS] The private key file is defined in /etc/passbolt/passbolt.php and readable.
[PASS] The server key fingerprint matches the one defined in /etc/passbolt/passbolt.php.
[PASS] The server public key defined in the /etc/passbolt/passbolt.php (or environment variables) is in the keyring.
[PASS] There is a valid email id defined for the server key.
[PASS] The public key can be used to encrypt a message.
[PASS] The private key can be used to sign a message.
[PASS] The public and private keys can be used to encrypt and sign a message.
[PASS] The private key can be used to decrypt a message.
[PASS] The private key can be used to decrypt and verify a message.
[PASS] The public key can be used to verify a signature.
[PASS] The server public key format is Gopengpg compatible.
[PASS] The server private key format is Gopengpg compatible.
[PASS] Using latest passbolt version (4.3.0).
[PASS] Passbolt is configured to force SSL use.
[PASS] App.fullBaseUrl is set to HTTPS.
[PASS] Selenium API endpoints are disabled.
[PASS] Search engine robots are told not to index content.
[INFO] The Self Registration plugin is enabled.
[INFO] Registration is closed, only administrators can add users.
[WARN] The deprecated self registration public setting was found in /etc/passbolt/passbolt.php.
[HELP] You may remove the “passbolt.registration.public” setting.
[WARN] Host availability checking is disabled.
[HELP] Make sure this instance is not publicly available on the internet.
[HELP] Or set the PASSBOLT_EMAIL_VALIDATE_MX environment variable to true.
[HELP] Or set passbolt.email.validate.mx to true in /etc/passbolt/passbolt.php.
[WARN] Some email notifications are disabled by the administrator.
[PASS] The JWT Authentication plugin is enabled
[PASS] The /etc/passbolt/jwt/ directory is not writable.
[PASS] A valid JWT key pair was found
[PASS] The SMTP Settings plugin is enabled.
[PASS] SMTP Settings coherent. You may send a test email to validate them.
[PASS] The SMTP Settings source is: database.
[WARN] The SMTP Settings plugin endpoints are enabled.
[HELP] It is recommended to disable the plugin endpoints.
[HELP] Set the PASSBOLT_SECURITY_SMTP_SETTINGS_ENDPOINTS_DISABLED environment variable to true.
[HELP] Or set passbolt.security.smtpSettings.endpointsDisabled to true in /etc/passbolt/passbolt.php.
[PASS] No error found. Nice one sparky!