Cannot login - The plugin is installed but not configured

Hi team,

Just installed passbolt community version on my centos 7 machine, as per instruction of Centos 7 installation manual

When I trying to click login, the page refresh and then go back to the “Almost there, please register”.

See below screenshot:

And the healthcheck looks fine, just one WARN message saying the cert is self-sign. See below:

bash-4.2$ ./bin/cake passbolt healthcheck

 ____                  __          ____
/ __ \____  _____ ____/ /_  ____  / / /_

/ // / __ `/ / / __ / __ / / _/
/ / // ( |
) /
/ / /
/ / / /
/ _

Open source password manager for teams

Healthcheck shell


[PASS] PHP version 7.2.10.
[PASS] PCRE compiled with unicode support.
[PASS] The temporary directory and its content are writable.
[PASS] The public image directory and its content are writable.
[PASS] The logs directory and its content are writable.
[PASS] GD or Imagick extension is installed.
[PASS] Intl extension is installed.
[PASS] Mbstring extension is installed.

Config files

[PASS] The application config file is present
[PASS] The passbolt config file is present

Core config

[PASS] Debug mode is off.
[PASS] Cache is working.
[PASS] Unique value set for security.salt
[PASS] Full base url is set to
[PASS] App.fullBaseUrl validation OK.
[PASS] /healthcheck/status is reachable.

SSL Certificate

[PASS] SSL peer certificate validates
[PASS] Hostname is matching in SSL certificate.
[WARN] Using a self-signed certificate


[PASS] The application is able to connect to the database
[PASS] 18 tables found
[PASS] Some default content is present
[PASS] The database schema up to date.

GPG Configuration

[PASS] PHP GPG Module is installed and loaded.
[PASS] The server gpg key is not the default one
[PASS] The environment variable GNUPGHOME is set to /var/lib/nginx/.gnupg.
[PASS] The directory /var/lib/nginx/.gnupg containing the keyring is writable by the webserver user.
[PASS] The public key file is defined in config/passbolt.php and readable.
[PASS] The private key file is defined in config/passbolt.php and readable.
[PASS] The server key fingerprint matches the one defined in config/passbolt.php.
[PASS] The server public key defined in the config/passbolt.php is in the keyring.
[PASS] There is a valid email id defined for the server key.
[PASS] The public key can be used to encrypt a message.
[PASS] The private key can be used to sign a message.
[PASS] The public and private keys can be used to encrypt and sign a message.
[PASS] The private key can be used to decrypt a message.
[PASS] The private key can be used to decrypt and verify a message.
[PASS] The public key can be used to verify a signature.

Application configuration

[PASS] Using latest passbolt version (2.3.0).
[PASS] Passbolt is configured to force SSL use.
[PASS] App.fullBaseUrl is set to HTTPS.
[PASS] Selenium API endpoints are disabled.
[PASS] Search engine robots are told not to index content.
[PASS] Registration is closed, only administrators can add users.
[PASS] Serving the compiled version of the javascript app
[PASS] All email notifications will be sent.

No error found. Nice one sparky!

Any idea how to config user after installation?

Many thanks in advance.


[x] I have read intro post: About the Installation Issues category
[x] I have read the tutorials, help and searched for similar issues
[x] I provide relevant information about my server (component names and versions, etc.)
[x] I provide a copy of my logs and healthcheck
[x] I describe the steps I have taken to trouble shoot the problem
[x] I describe the steps on how to reproduce the issue

Hello Vincent,

At the step 13 of the documentation after you run the command ./bin/cake passbolt install, the script should have returned you an activation link you should follow to configure the plugin of your first user.

The install script will ask you to create an admin user. Enter your first name, last name and email. In return, the script will provide you with an activation link that you will user later to activate and configure your user. You can go to this url now or later, but we recommend that you configure SSL before.


Thanks cedric.

Can I redo the install? Or is there a way to resend an activation link? I might lost it.

Many thanks.


You can either redo the install or create a second user from the command line and delete the previous admin. Note that you won’t be able to use the same email address for the second account.

./bin/cake passbolt register_user --first-name=Firstname --last-name=Lastname --role=admin


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