Checklist
I have read intro post: About the Installation Issues category
I have read the tutorials, help and searched for similar issues
I provide relevant information about my server (component names and versions, etc.)
I provide a copy of my logs and healthcheck
I describe the steps I have taken to trouble shoot the problem
I describe the steps on how to reproduce the issue
I am at a sort of lost for words what the issue is here.
Story: I just purchased a new phone, the fairphone 4 with e/OS. I want to have it obtain access to my self hosted passbolt server. The server lives in a “cloud of my choosing”.
I install the passbolt application via app lounge, and proceed to do the very basic mobile setup: log into the server via another machine, navigate to mobile setup, scan the QR code, import successfull.
When I get to the point where it asks of my passphrase - I enter my passphrase, and then passbolt returns an error saying passphrase incorrect. Ok. I triple check make sure I am entering my passphrase correctly, and indeed it’s still erroring with thesame output.
I enable debugging on the application, and see the following error of notice:
“There was an error during unlockKeygo.Universe$proxyerror: gopenpgp: error in unlocking key: openpgp: Invalid Data: private key checksum failure”
Ok strange. I uninstall app, reinstall. Same issue. I install from play store (rather than app lounge). Same Issue. I try to manually import my account (through the manual import with uuid url and private key). Same issue. I tried recovering the account in question on another web browser / extentsion (albeit desktop) and import was successfull. I ensured the passbolt has Full permission in android.
I have another work account under my self hosted instance. I figured I’d give that a try and see if I can import it on the phone. Well, this actually worked with the QR code as-you-would expect! My passphrase gets me past the next step - which makes me really susceptible to the particular account I am trying to diagnose.
Here is output of healthcheck:
____ __ ____
/ __ \____ _____ ____/ /_ ____ / / /_
/ /_/ / __ `/ ___/ ___/ __ \/ __ \/ / __/
/ ____/ /_/ (__ |__ ) /_/ / /_/ / / /
/_/ \__,_/____/____/_.___/\____/_/\__/
Open source password manager for teams
-------------------------------------------------------------------------------
Healthcheck shell
-------------------------------------------------------------------------------
Environment
[PASS] PHP version 8.1.2-1ubuntu2.14.
[PASS] PHP version is 8.1 or above.
[PASS] PCRE compiled with unicode support.
[FAIL] The temporary directory and its content are not writable, or are executable.
[HELP] Ensure the temporary directory and its content are writable by the webserver user.
[HELP] you can try:
[HELP] sudo chown -R www-data:www-data /var/lib/passbolt/tmp/
[HELP] sudo chmod -R 775 $(find /var/lib/passbolt/tmp/ -type d)
[HELP] sudo chmod -R 664 $(find /var/lib/passbolt/tmp/ -type f)
[PASS] The logs directory and its content are writable.
[PASS] GD or Imagick extension is installed.
[PASS] Intl extension is installed.
[PASS] Mbstring extension is installed.
Config files
[PASS] The application config file is present
[PASS] The passbolt config file is present
Core config
[PASS] Debug mode is off.
[PASS] Cache is working.
[PASS] Unique value set for security.salt
[PASS] Full base url is set to https://passbolt.XXXXXXXXXX.life
[PASS] App.fullBaseUrl validation OK.
[PASS] /healthcheck/status is reachable.
SSL Certificate
[PASS] SSL peer certificate validates
[PASS] Hostname is matching in SSL certificate.
[PASS] Not using a self-signed certificate
Database
[PASS] The application is able to connect to the database
[PASS] 31 tables found
[PASS] Some default content is present
[PASS] The database schema up to date.
GPG Configuration
[PASS] PHP GPG Module is installed and loaded.
[PASS] The environment variable GNUPGHOME is set to /var/lib/passbolt/.gnupg.
[PASS] The directory /var/lib/passbolt/.gnupg containing the keyring is writable by the webserver user.
[PASS] The server OpenPGP key is not the default one
[PASS] The public key file is defined in /etc/passbolt/passbolt.php and readable.
[PASS] The private key file is defined in /etc/passbolt/passbolt.php and readable.
[PASS] The server key fingerprint matches the one defined in /etc/passbolt/passbolt.php.
[PASS] The server public key defined in the /etc/passbolt/passbolt.php (or environment variables) is in the keyring.
[PASS] There is a valid email id defined for the server key.
[PASS] The public key can be used to encrypt a message.
[PASS] The private key can be used to sign a message.
[PASS] The public and private keys can be used to encrypt and sign a message.
[PASS] The private key can be used to decrypt a message.
[PASS] The private key can be used to decrypt and verify a message.
[PASS] The public key can be used to verify a signature.
[PASS] The server public key format is Gopengpg compatible.
[PASS] The server private key format is Gopengpg compatible.
Application configuration
[PASS] Using latest passbolt version (4.4.2).
[PASS] Passbolt is configured to force SSL use.
[PASS] App.fullBaseUrl is set to HTTPS.
[PASS] Selenium API endpoints are disabled.
[PASS] Search engine robots are told not to index content.
[INFO] The Self Registration plugin is enabled.
[INFO] Registration is closed, only administrators can add users.
[WARN] The deprecated self registration public setting was found in /etc/passbolt/passbolt.php.
[HELP] You may remove the "passbolt.registration.public" setting.
[WARN] Host availability checking is disabled.
[HELP] Make sure this instance is not publicly available on the internet.
[HELP] Or set the PASSBOLT_EMAIL_VALIDATE_MX environment variable to true.
[HELP] Or set passbolt.email.validate.mx to true in /etc/passbolt/passbolt.php.
[PASS] Serving the compiled version of the javascript app.
[WARN] Some email notifications are disabled by the administrator.
JWT Authentication
[PASS] The JWT Authentication plugin is enabled
[PASS] The /etc/passbolt/jwt/ directory is not writable.
[PASS] A valid JWT key pair was found
SMTP Settings
[PASS] The SMTP Settings plugin is enabled.
[PASS] SMTP Settings coherent. You may send a test email to validate them.
[PASS] The SMTP Settings source is: database.
[WARN] The SMTP Settings plugin endpoints are enabled.
[HELP] It is recommended to disable the plugin endpoints.
[HELP] Set the PASSBOLT_SECURITY_SMTP_SETTINGS_ENDPOINTS_DISABLED environment variable to true.
[HELP] Or set passbolt.security.smtpSettings.endpointsDisabled to true in /etc/passbolt/passbolt.php.
[FAIL] 1 error(s) found. Hang in there!
By all means, the service seems to be working just fine. Something to do with this particular account, and the phone. I will eventually want to see if I can do it on another phone. But I am tired for the time being.