[X] I have read intro post: About the Installation Issues category
[X] I have read the tutorials, help and searched for similar issues
[X] I provide relevant information about my server (component names and versions, etc.)
[X] I provide a copy of my logs and healthcheck
[X] I describe the steps I have taken to troubleshoot the problem
[X] I describe the steps on how to reproduce the issue
OS: Ubuntu 18.04.5 LTS
Webserver: Nginx 1.14.0
Database: MariaDB 10.1.47
Passbolt: …how do I figure this out? I can’t click the help button on my top navigation bar.
Troubleshooting Steps I’ve Taken:
- Checked the crontab for the webserver user (www-data), and the entry is in there as:
*** * * * * /var/www/passbolt/bin/cake EmailQueue.sender >> /var/log/passbolt.log**
Reproduce The Issue:
Execute some action that would send an email in the software, such as recovery an existing account. After I enter my email, it says it sent the email, but the email never comes. I run the cake EmailQueue.sender myself manually, and it successfully sends the email. The crontab must not be running itself.