Checklist
[x ] I have read intro post: https://community.passbolt.com/t/about-the-installation-issues-category/12
[x ] I have read the tutorials, help and searched for similar issues
I provide relevant information about my server (component names and versions, etc.)
[x ] I provide a copy of my logs and healthcheck
[x ] I describe the steps I have taken to trouble shoot the problem
[ x] I describe the steps on how to reproduce the issue
hello, i just update my passbolt PRO from 4.7 to 4.10 with new version php 8.2 on a server debian 12,
we have issue of performance, it work randomly, when i connect to home page it loaded but long and, on the home page when i navagate between section “users” and “administration” after reload i have empty page.
do you have so solution to help me out this problem.
regards
Hello @AntoineNG , what does the nginx and passbolt logs says? You can find them under /var/log/nginx/error.log and /var/log/passbolt/error.log
Also, do you see something in the browser extension logs when this happens? Is it happening for all of the users in the same time? (or at all?)
hello,
in the */var/log/passbolt/error.log : 2025/01/24 12:42:05 [notice] 66530#66530: using inherited sockets from "7;8;9;" 2025/01/24 13:11:35 [alert] 3254#3254: *1360 open socket #22 left in connection 9 2025/01/24 13:11:35 [alert] 3254#3254: *1359 open socket #21 left in connection 11 2025/01/24 13:11:35 [alert] 3254#3254: *1361 open socket #18 left in connection 12 2025/01/24 13:11:35 [alert] 3254#3254: *1338 open socket #17 left in connection 13 2025/01/24 13:11:35 [alert] 3254#3254: *1362 open socket #19 left in connection 15 2025/01/24 13:11:35 [alert] 3254#3254: *1363 open socket #20 left in connection 20 2025/01/24 13:11:35 [alert] 3254#3254: *1335 open socket #16 left in connection 21 2025/01/24 13:11:35 [alert] 3254#3254: aborting
in */var/log/passbolt/error.log
2025-01-24 13:50:11 error: [Cake\Routing\Exception\MissingRouteException] A route matching "/img/logo/logo.png" could not be found. in /usr/share/php/passbolt/vendor/cakephp/cakephp/src/Routing/RouteCollection.php on line 248
in brower extension log it’s seem normal,
i think there are some pb in database 
regards