LDAP AD: can't re-add users

[leto]

Hi,

we have recently install Passbolt Pro and configure LDAP.
It has been set with an Active Directory and sync Users member of specific AD group. It work.
However, when we delete a user synced from into Passbolt dasboard, and try to sync again, we cannot re-add users previously deleted:

---

Users

Errors:

• The previously deleted user user01@domain.com was not re-added to passbolt.
• The previously deleted user user02@domain.com was not re-added to passbolt.

How can we proceed to re-add them ?

Regards.

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[remy]

Hi @leto,

This is the normal behavior, as it is needed to avoid having a background job that re-add users that were previously deleted. In order to add it back to passbolt you need to do that from the passbolt UI, or delete it in Ldap and create it again in Ldap.

Feel free to contact us at support@passbolt.com if you have suggestions / what to discuss this issue further.

[leto]

@remy

This is the normal behavior, as it is needed to avoid having to have a background job that re-add users that were previously deleted. In order to add it back to passbolt you need to do that from the passbolt UI, or delete it in Ldap and create it again in Ldap

OK, thanks for your reply.

Have a nice day.